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Problem
^ Did you include the dialling code or the first 0?
Call won't connect and
^ Handset may be out-of-range. (E appears)
there's a beeping tone
^ Handset Offline Mode may be active. (U appears)
^ Network signal may be weak.
Call is choppy or cut off
^ Battery may need to be charged or replaced.
Line is noisy during calls ^ Network signal may be weak or unstable.
^ AC Charger may not be properly connected to
handset or Desktop Holder.
^ AC Charger may not be firmly plugged in to outlet.
^ Battery may not be properly installed.
^ Handset may not be properly inserted into Desktop
Holder.
Battery won't charge
^ There may be debris on: terminals (handset, battery
or Desktop Holder); connector (AC Charger);
Connection Port (Desktop Holder); External Device
Port.
^ Battery may not charge outside 5]C to 35]C.
^ Battery may be terminally exhausted or defective.
^ Remaining charge shortens charging time.
Battery charges quickly
^ Battery may be terminally exhausted or defective.
^ During charging, AC Charger or Desktop Holder
Handset/Charger/Desk-
normally becomes warm; handset may feel warm to
top Holder feels warm
the touch during extended periods of use.
^ Environmental factors (temperature, charging/signal
Battery Time seems
conditions), usage or settings can affect Battery
shorter than usual
Time.
Possible Cause
Solution
^ Dial the number including the dialling code or 0.
^ Move to a place where signal is strong and retry.
^ Cancel Offline Mode (see P.2-18).
^ Move to a place where signal is strong and retry.
^ Charge battery or install a charged battery.
^ Make sure connector is securely inserted and try
again.
^ Remove plug from outlet, re-insert and try again.
^ Open handset, install battery properly and try again.
^ Remove handset and re-insert correctly.
^ Clean terminals, connector and Port with a cotton
swab and try again.
^ Charge within an ambient temperature of 5]C - 35]C.
^ Replace battery with a new one.
^ Replace battery with a new one.
^ Unless handset/accessories become very hot to the
touch, this should be considered normal; regardless,
avoid prolonged skin contact which could cause burn
injuries (see P.xviii).
^ For more on Battery Time, usage factors and ways to
extend Battery Time, see P.1-14 - 1-15.
20
20-5
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