Call Divert; Call Pickup; Call Recording - Iwatsu ICON Series Quick Reference Manual

To change the type of indication at your phone:
• Do not lift the receiver.
• Press the FEATURE key.
• Press the desired CALL COVERAGE key.
The present indication mode will be displayed.
• Dial the number for the desired mode.
• Dial
for immediate display and ringing.
or
• Dial
for delayed indication (display and ringing
starts if call is not answered within a prepro-
grammed time).
or
• Dial
for no ringing (lamp indication only).

Call Divert

When a call is ringing at your station and your sta-
tion is idle, off hook, or on a call, you can send that
call immediately to your Call Forward No Answer
Destination. This is typically your voice mailbox.
• Press your Voice Mail key.
Note: Call Divert does not apply to ACD Calls.
Call Pick-Up
Internal Group
You may answer calls to any extension in your pick-
up group without dialing the extension number.
When you hear a call ringing at another extension:
• Lift receiver.
• Press FEATURE and dial
or
• Press the GROUP CALL PICK-UP key (if as-
signed).
The incoming call is connected to your extension.
Direct Extension
You may also answer an incoming call at another
extension.
• Lift the receiver.
• Press the FEATURE key and dial
or
• Press the DIRECT CALL PICK-UP key.
• Dial the number of the extension where the call
is ringing.
The incoming call is connected to your extension.

Call Recording

You can record a call to voice mail by following the
procedures listed below:
Important: Use of this feature may be prohibited by
state law.
To start recording a call to voice mail
While on an ICM, outside line or conference call:
• Press the RECORD key.
• Your call will begin recording to voice mail.
Note: A four-party conference call cannot be re-
corded.
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