Iwatsu Omega-Phone Adix APS Owner's Manual

Iwatsu Omega-Phone Adix APS Owner's Manual

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2ZQHU·V0DQXDO
SOFTWARE VERSION 6.40

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Summary of Contents for Iwatsu Omega-Phone Adix APS

  • Page 1 2ZQHU·V0DQXDO SOFTWARE VERSION 6.40...
  • Page 2 ADIX APS system. For more information contact your authorized Iwatsu distributor. Iwatsu America, Inc. has used its best effort to ensure that the information in this manual was accurate at the time of printing. Iwatsu America, Inc. makes no warranty of any kind, expressed or implied, with regard to the contents of this manual.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS SECTION 1 – ADIX APS GENERAL DESCRIPTION ......1 FCC REGISTRATION AND REQUIREMENTS .......3 ADIX APS SYSTEM COMPONENTS OVERVIEW..........9 ADIX APS WITH IX-PWSL HARDWARE CAPACITY ........13 ADIX APS WITH IX-PWSS AND IX-PWSM HARDWARE CAPACITIES ..15 KEY TELEPHONE LAMP INDICATIONS ............
  • Page 4 IX-VTPD....................... 24 IX-ADPD ......................24 IX-SREP ....................... 24 IX-SRPWS ......................24 POWER SUPPLY DESCRIPTION ..........24 IX-PWSS....................... 24 IX-PWSM ......................24 IX-PWSL ......................25 IX-DCDCM ......................25 IX-PMMSG......................25 IX-RNGUM ......................25 IX-RNGU......................25 IX-BACBB......................25 BATTERY BACK-UP ..................25 COMMON CONTROL CARDS ............26 IX-CPUP/HW (B1) ....................
  • Page 5 SHARED RESOURCE CARDS ................34 IX-4RCVS......................34 IX-4RCVC ......................34 IX-RCVPM ......................34 IX-12PMD/24PMD....................34 IX-MSGU......................35 IX-EMCH......................35 IX-CMSG......................35 IX-CMSG-1 ......................35 IX-RMPU......................35 IX-SCIF......................... 36 IX-HCIF ........................ 36 IX-MISC ....................... 36 IX-EDCTU......................36 IX-EDVIF ......................37 IX-4TRAN ......................37 IX-8CNFBOX-1....................
  • Page 6 FLEXIBLE RINGING ..................46 INTERNAL PAGING ................... 46 ISDN LINES ......................46 ISDN PRI FEATURES ..................46 CALL-BY-CALL SERVICE SELECTION............46 ISDN CALLING NUMBER IDENTIFICATION SERVICE (I-CNIS) ....47 FRACTIONAL DS1................... 47 LOUD BELL INTERFACE .................. 47 MASTER HUNT GROUP ..................47 MUSIC ON HOLD ....................
  • Page 7 MAKING A 911 CALL ..................63 MAKING AN OUTGOING CALL............... 63 RECEIVING AN INCOMING CALL ..............63 MAKING AN INTERCOM CALL ............... 64 RECEIVING AN INTERCOM CALL..............64 MAKING AN INTERCOM GROUP CALL............64 MAKING AN E-RESPONSE HELP CALL ............64 TRANSFERRING A CALL TO ANOTHER EXTENSION.........
  • Page 8 CAMP-ON ......................87 CLEAR CALL ...................... 88 CONFERENCE..................... 88 ADD-ON ......................88 MULTILINE...................... 89 TRUNK-TO-TRUNK ..................89 CONSULTATION HOLD ..................90 CONVERSATION RECORDING................ 90 DELAYED RINGING ..................91 DID NUMBER EXTERNAL CALL FORWARD ..........91 DIRECT OUTSIDE LINE APPEARANCE............91 DIRECT STATION SELECTION/BUSY LAMP FIELD ........
  • Page 9 PRIVATE LINE....................107 PROTECTED STATION ..................107 QUICK MODE OPERATION ................108 REMOTE CALL FORWARDING..............108 REMOTE RELAY CONTROL................109 RING MUTING ....................110 SAVE NUMBER REDIAL................. 110 SHIFT CALL ...................... 111 SPEED DIAL ...................... 111 SYSTEM SPEED DIAL ................... 111 PERSONAL SPEED DIAL................
  • Page 10 PUTTING A CALL ON HOLD ................132 PICKING UP A CALL ON HOLD..............132 PUTTING A CALL ON CALL PARK ............... 132 ANSWERING A CALL THAT RETURNS TO THE ATTENDANT POSITION133 MAKING AN OUTGOING CALL..............133 MAKING AN INTERCOM CALL ..............133 MAKING A PAGE ANNOUNCEMENT ............
  • Page 11 INFORMING A BUSY EXTENSION USER THAT THE ATTENDANT HAS A SECOND CALL WAITING FOR THEM............156 DISCONNECTING OR RELEASING A CALL ..........156 MAKING AN INTERCOM GROUP CALL............156 MAKING AN E-RESPONSE HELP CALL ............156 RECEIVING AN INTERCOM CALL..............157 PUTTING A CALL ON HOLD ................
  • Page 12 BASIC FEATURES ..............190 MAKING A 911 CALL ..................190 MAKING AN OUTGOING CALL..............190 RECEIVING AN INCOMING CALL ..............190 MAKING AN INTERCOM CALL ..............190 RECEIVING AN INTERCOM CALL..............190 MAKING AN INTERCOM GROUP CALL............191 MAKING AN E-RESPONSE HELP CALL ............191 TRANSFERRING A CALL TO ANOTHER EXTENSION.......
  • Page 13 PAGING......................205 ALL CALL....................... 205 GROUP CALL (INTERNAL) ................206 ZONE PAGE (EXTERNAL) ................206 MEET-ME PAGE ANSWER................206 PRE-RINGING ....................206 PRIVATE LINE....................207 PROTECTED EXTENSION................207 SHIFT CALL ...................... 207 SPEED DIAL ...................... 208 PERSONAL SPEED DIAL REGISTRATION..........208 TO SPEED DIAL A NUMBER................
  • Page 15: Section 1 - Adix Aps General Description

    Section 1 – ADIX APS General Description...
  • Page 16 ADIX APS ADIX APS GENERAL DESCRIPTION - 2...
  • Page 17: Fcc Registration And Requirements

    INSTRUCTIONS TO USER CONGRATULATIONS!..You have selected a telephone system manufactured by Iwatsu America, Inc. that has been designed to provide a multitude of features with the reliability that Iwatsu products are famous for. The Omega-Phone ADIX APS Telephone System has been registered and approved by the Federal Communications Commission (FCC) for direct connection to your local telephone service.
  • Page 18 Fully Protected, Key Telephone System - Fully Protected or a Multi-Function (Hybrid) System - Fully Protected. For your convenience, the following are the codes and registration numbers applicable to the Omega-Phone ADIX equipment: FCC Numbers ADIX APS Key Telephone BD6MLA-21247-KF-E System - Fully Protected Multi-Function...
  • Page 19 The ADIX APS is FCC, Part 68, registered as a fully protected telephone system. The following information must be provided to the local telephone operating company when requesting service terminating to the ADIX APS: LOOP START TRUNK T-1 SERVICE (SF) Ringer Equivalence No 0.5B Facility Interface Code ..04DU9-BN...
  • Page 20 Telephone Company may request that you remove the equipment from the telephone lines(s) until the problem has been corrected. To contact Iwatsu America, Inc., for information regarding the repair of your equipment, write or call: (201) 935-8580 IWATSU AMERICA, Inc.
  • Page 21 While the probability of such an event is remote, consult Iwatsu America, Inc. for further assistance if this occurs. (11) Equal Access Requirements This system is capable of providing users access to interstate providers of operator services through the use of equal access codes.
  • Page 22 American Society of Composers, Authors and Publishers, or other similar organization, if radio or TV broadcasts are transmitted through the music-on- hold feature of the telecommunication system. Iwatsu America Inc., hereby disclaims any liability arising out of the failure to obtain such a license.
  • Page 23: Adix Aps System Components Overview

    ADIX APS SYSTEM COMPONENTS OVERVIEW IX-CML Common Module 5 Universal Card Slots Dimensions (HxWxD): 12.5"x19"x11.5" Weight: 17 lbs. Empty; 30.4 lbs. Full Capacity Power Supply: IX-PWSL, IX-PWSM, IX-PWSS IX-EXPML1 Expansion Module 3 Maximum (2 , and 5 Shelf) 6 Universal Card Slots Dimensions (HxWxD): 11.5"x19"x11.5"...
  • Page 24 RAM Capacity Battery Backup (B1): w/IX-CPU20 MEM-M 4 MB ADIX APS (IX-PWSL) power (B1): w/IX-CPU20 MEM-L 6 MB supplies include a battery Heat Dissipation interface. Backup time is IX-100PWS 1330 BTU/hr dependent upon battery array, (max.): IX-200PWS 3670 BTU/hr system size and system usage. (max.): Environment FCC Registration...
  • Page 25 Software (Cont.) Circuits Per Card (Cont.) Maximum Stations per Hunt Combination Cards: Group: (IX-408): 12 circuits Paging Groups Internal: (IX-044): 12 circuits Maximum Stations per Paging On-premise SLT Card Group: (IX-8SUBS): 8 circuits External Paging Zones: Off-premise SLT Card Station Speed Dial: (IX-4SUBL): 4 circuits System Speed Dial:...
  • Page 26 Telephone Requirements (Cont.) Single Line Telephones Wiring: 1 pair Wiring w/Message Lamp: 1 or 2 pair Maximum Loop Resistance (Includes SLT) On-premise SLT: 600 ohm Off-premise SLT:1,200 ohm Ringing Frequency: 20Hz Seismic Withstanding Applied Force Sweep Applied Simulated Cycle/Wave Waves Installation 0.25g vertical 0.5-10Hz...
  • Page 27: Adix Aps With Ix-Pwsl Hardware Capacity

    ADIX APS with IX-PWSL Hardware Capacity This table lists the maximum capacities for IX-CML, IX-EXPML1, and IX- EXPML2 with IX-PWSL power supplies Type Configuration MEM-M MEM-M MEM-L MEM-L MEM-L Shelf 5 IX-EXPML1 Shelf 4 IX-EXPML2 IX-EXPML2 Shelf 3 IX-EXPML1 IX-EXPML1 IX-EXPML1 Shelf 2 IX-EXPML1...
  • Page 28 This table lists the maximum quantity supported for each component type based on the type of power supply installed on the shelf. The combined total number of ports for each system is limited to the “Number of Ports” category of this table. The capacities listed are based on the total number of card slots available, software restrictions and the power consumption of each component.
  • Page 29: Adix Aps With Ix-Pwss And Ix-Pwsm Hardware Capacities

    ADIX APS with IX-PWSS and IX-PWSM Hardware Capacities This table lists the maximum capacities for up to three shelves of the ADIX APS with IX-PWSS or IX-PWSM power supplies. System ADIX APS Power Supply IX-PWSS IX-PWSM IX-PWSM IX-PWSM Expansion Modules Universal Card Slots Number of Ports Trunk Ports...
  • Page 30 This table lists the maximum quantity supported for each component type. The combined total number of ports for each system is limited to the “Number of Ports” category of this table. The capacities listed are based on the total number of card slots available, software restrictions and the power consumption of each component.
  • Page 31: Key Telephone Lamp Indications

    Key Telephone Lamp Indications Status Lamp Indication I-Use (Green)..........Modulation Steady (On) CO Incoming/Call Forward ....0.1 sec. on, 0.9 sec. off I-Hold (Green)........0.5 sec. on, 0.5 sec. modulated on System Hold/Non-Privacy ......0.1 sec. off, 0.3 sec. modulated on Recall, ICM Incoming, MSG ....0.7 sec. off, 0.3 sec. modulated on DND ............0.5 sec.
  • Page 32: Stations

    STATIONS DIGITAL TELEPHONES There are three basic types of Digital Telephones designed to work with ADIX. All of these phones have four Fixed Feature keys and eight Programmable Feature keys. The four Fixed Feature keys are assigned as Speaker (SPKR), Transfer (TRAN), Feature (FEAT), and Hold/Do Not Disturb (HOLD/DND).
  • Page 33: Notice

    IX-8KTS and IX-24KTS Digital Wireless Key Telephone (Discontinued) The Digital Multiline Telephone has the same 12 Feature keys as the Versa- Phone, but is enhanced by providing the user with an additional eight or 24 keys for feature operation or outside line appearances. The additional keys are called Multipurpose keys.
  • Page 34: Attendant Position

    The display also provides a second function. It works in conjunction with six Soft Function keys to enhance advanced feature operation. These Soft Function keys have no fixed functionality. Their capabilities are interactive with the prompts that appear on the display. Pressing a Soft Function button that corresponds to a prompt on the display will result in a change of the prompts on the display.
  • Page 35: Zt-D Telephones

    Telephone User's Guide. ZT-D TELEPHONES The telephone sets from Iwatsu's smaller ZT-D system may be used with ADIX. ZT-D Telephones have four Fixed Feature keys and six Programmable Feature keys with red LED lamps. The four Fixed Feature keys are assigned as Speaker (SPKR), Transfer (TRAN), Feature (FEAT) and Hold/Do Not Disturb (HOLD/DND).
  • Page 36: Zt-S Telephones

    ZT-S TELEPHONES The telephone sets from Iwatsu's smaller ZT-S system may be used with ADIX. ZT-S Telephones have four Fixed Feature keys and six Programmable Feature keys with red LED lamps. The four Fixed Feature keys are assigned as Speaker (SPKR), Transfer (TRAN), Feature (FEAT) and Hold/Do Not Disturb (HOLD/DND).
  • Page 37: Optional Station Equipment

    OPTIONAL STATION EQUIPMENT The following components provide the ADIX station terminals with additional features. IX-COMLINK-2 COMPUTER TELEPHONY INTERFACE ADAPTER IX-COMLINK-2 is a TAPI-compliant Computer Telephony Interface Adapter that provides a connection between an ADIX APS digital station port and a PC serial port. IX-SNHD Station Noise Canceling Handset.
  • Page 38: Ix-Phsad

    IX-PHSAD Station Headset Adapter/Auto-dialer Unit. Adds a headset adapter, plus 16 programmable keys that can be used as auto-dialers or DSS keys to the ADIX Digital Multiline Telephones. IX-STPD Station Pedestal/Wall Mount. Used to wall mount or to provide additional angle to the ADIX Digital Multiline Telephones.
  • Page 39: Ix-Pwsl

    IX-PWSL Shelf power supply for IX-CML, IX-EXPML1, and IX-EXPML2. One IX-PWSL is required for the IX-CML and each IX-EXPML1 and IX-EXPML2. Only the IX-PWSL power supply can support the maximum capacity of the ADIX APS System. IX-DCDCM This unit provides -48 VDC talk battery. Required for off-premise single line telephones (IX-4SUBL), E&M Tie Lines (IX-4EMTK), DID Lines (IX-4DITK), and Ground Start outside lines (IX-8LGTK-2).
  • Page 40: Common Control Cards

    COMMON CONTROL CARDS Common control cards are the core of system operation and are always required in the Common Module. These cards include the Central Processing Unit, Expansion Memory and Highway Controller. IX-CPUP/HW (B1) The IX-CPUP/HW (B1) Controller Card contains a 32-bit processor that controls all ADIX APS system functions.
  • Page 41: Station Interface Cards

    STATION INTERFACE CARDS The station interface cards interface the system universal ports to the individual station terminals. The following types of cards are available for the various station terminal applications. IX-8PSUB-1 An IX-8PSUB-1 card provides eight station terminal ports for attendants, DSS and digital telephones that are connected through star wiring.
  • Page 42: Ix-8Subs-3

    IX-8SUBS-3 An IX-8SUBS-3 provides connection of up to eight station ports for on- premises single line telephones. The IX-8SUBS-2 includes the DTMF receivers required for 2500 (Touch-tone) type telephones and provides a hardware loop open feature for Voice Mail Integration. Ports: 8 ports/card Stations: 500 (Dial Pulse) or 2500 (Touch-tone) type telephones.
  • Page 43: Ix-408

    IX-408 An IX-408 card provides eight digital station ports and four caller ID trunk ports. The eight station terminal ports for DSS units and digital telephones are connected through star wiring. Each port connects the station terminal with a two-wire cable that carries bi-directional data transmission (ping-pong transmission).
  • Page 44: Omega-Voice Vmi (Ix-4Vml)

    OMEGA-VOICE VMI (IX-4VML) Omega-Voice VMI is a system circuit card that resides inside ADIX eliminating the need to connect an external piece of equipment. Because Omega-Voice VMI is internally mounted, it provides the ultimate solution for voice mail integration. Omega-Voice VMI provides either 4 or 8 voice mail ports depending on configuration, 600 mailboxes, and 300 hours of message storage.
  • Page 45: Ix-044

    IX-044 See description under Station Interface Cards. IX-400 The IX-400 Caller ID trunk module is connected to the IX-044 card. It interfaces the ADIX-S and ADIX-M to eight Caller ID loop start circuits. Ports: 4 ports/card Additional Power: None Features: 600/900 Ohm impedance selection, Long/Short distance selection IX-4EMTK The IX-4EMTK card interfaces the ADIX to four circuits for four wire E&M tie lines for system to system connection.
  • Page 46: Ix-Dti-N

    IX-DTI-N The IX-DTI-N card directly connects two ADIX APS systems for Campus APS Networking via a point-to-point T1 span. The IX-DTI-N card is required at both ends of the Campus APS T1 span. In order to operate in a Campus APS application, the IX-DTI-N card must be equipped with an IX- VCOMP Voice Compression Card.
  • Page 47: Ix-8Ercv

    IX-8ERCV The IX-8ERCV is a daughter board card that mounts on the IX-T1RCV and provides an additional eight DTMF receivers. Ports: None Circuits: 8 DTMF receivers Location: IX-T1RCV (max of 2 per IX-T1RCV) IX-2ICOTB The IX-2ICOTB card interfaces the ADIX to two ISDN BRI (Basic Rate Interface) lines.
  • Page 48: Shared Resource Cards

    IX-12PMD/24PMD cards can be mounted on a single IX-RCVPM card. Ports: None Location: IX-RCVPM Data Speed: IX-12PMD-1200 bps, IX-24PMD-2400 bps Communication Mode: Bell 103J, 212A, V.21, V.22, V.22 bis, using AT, CCITT V.25 bis, or Iwatsu Simplified Commands. ADIX APS GENERAL DESCRIPTION - 34...
  • Page 49: Ix-Msgu

    IX-MSGU An IX-MSGU card provides voice prompts for various answering services. Two channels are standard, these can be expanded to four by adding the IX-EMCH. These channels are connected to the MDF as a digital station terminal even though the IX-MSGU occupies one card slot. The IX-CMSG adds recording capability.
  • Page 50: Ix-Scif

    IX-SCIF This card provides two serial communication ports (RS232C) for Station Message Detail Recorder (SMDR) and an on-site programming terminal. Ports: 2 ports Data Speed: Printer-300/1200 bps, Terminal-1200/4800 bps Communication Mode: RS232C IX-HCIF This card provides two serial communication ports (RS232C) for advanced functions such as Call Center Reporting, Unified Messaging, and Lodging Management Services, as well as Station Message Detail Recorder (SMDR) and on-site programming.
  • Page 51: Ix-Edvif

    IX-EDVIF The IX-EDVIF is a combination of the IX-SCIF and IX-MISC cards. This card provides two serial communication ports (RS232C) for Station Message Detail Recorder (SMDR) and an on-site programming terminal. Ports: 2 ports Data Speed: Printer-300/1200 bps, Terminal-1200/4800 bps Communication Mode: RS232C This card also converts the system ports for input/output functions.
  • Page 52 ADIX APS GENERAL DESCRIPTION - 38...
  • Page 53: Section 2 - Adix Aps System Features

    Section 2 – ADIX APS System Features...
  • Page 54 ADIX APS ADIX APS SYSTEM FEATURES - 40...
  • Page 55: Adix Aps System Features

    PSAP to identify the caller’s location in a building is sent to the PSAP along with the call. Check with your system installer or Authorized Iwatsu Distributor to make sure your system is programmed for Enhanced 911 Service.
  • Page 56: Automatic Number Identification (Ani) Trunks

    BACKGROUND MUSIC If your ADIX APS system is connected to an external music source, the music played may be heard through the speaker in any Iwatsu telephone connected to the system. This same music source may be played through an external paging system when the optional IX-EDCTU and IX-MISC components are added.
  • Page 57: Caller Id Alphanumeric Id

    CALLER ID ALPHANUMERIC ID Caller ID numbers may be assigned a 16-character alphanumeric ID to identify the calling party, calling party’s telephone number, type of call, or purpose of call. (Note: Caller ID calls are often transmitted by the telephone company with both a number and a alphanumeric ID.) The Caller ID alphanumeric ID is displayed on the station LCD when a call is received on a Caller ID trunk.
  • Page 58: Data Communications

    ADIX has Pooled Modem capability which allows all your data devices to share modems. This eliminates the need to have a modem dedicated for every data device in your office. ADIX can provide Pooled Modem Capability through an IX-RCVPM card that may have two Iwatsu modems mounted on it. DELAYED RINGING Allows outside lines ringing at a telephone to ring at another telephone or group of telephones after a predetermined period of time.
  • Page 59: Direct Inward Dial (Did) Trunks

    DIRECT INWARD DIAL (DID) TRUNKS ADIX will support DID trunks provided by the phone company. This service allows any number of telephones to be called directly from the outside without the need of having a dedicated outside line for every telephone. DIRECT INWARD LINE Each outside line can be assigned to ring at up to 32 extensions.
  • Page 60: Intercom Group Call

    Outside telephone lines directed to telephones may be assigned one of four tones to provide an audible identification of the type of call. INTERNAL PAGING When ADIX is equipped with Iwatsu telephones, any telephone may make a page announcement that will be broadcast through the speaker of assigned phones.
  • Page 61: Isdn Calling Number Identification Service (I-Cnis)

    ISDN Calling Number Identification Service (I-CNIS) ADIX APS supports the ISDN Calling Number Identification Service (I- CNIS) feature on ISDN PRI lines. This feature is available from many ISDN PRI service providers. The I-CNIS number is sent with a call over an ISDN PRI line.
  • Page 62: Music On Hold

    Hold or Call Park. NETWORKING - CAMPUS APS NETWORKING Campus APS is one of Iwatsu America’s Application Productivity Suites. Application Productivity Suites are applications built around the ADIX APS Application Processing Server that are engineered to allow small and medium-sized companies to leverage technology to increase productivity and profit margins.
  • Page 63: Personal Ringing Tones

    PERSONAL RINGING TONES Station users may choose one of eight distinctive ringing tones to distinguish their station from others. The selected ringing tone is audible for all incoming CO calls, camp-on calls, (tone) intercom calls and during busy override. POWER FAILURE BACKUP MEMORY In the event of a power failure, the system programming will be maintained for a period of two weeks by a rechargeable Ni-Cad battery.
  • Page 64: System Alarm

    Extension number that made/received the call Start time of the call Duration of the call Trunk number used for the call Number dialed for the call Account code number for the call Note for the call An IX-HCIF, IX-SCIF or IX-EDVIF card is required for this feature. SYSTEM ALARM Should there be a malfunction with your system, ADIX will generate an alarm indication on the Attendant Console and the top cover of the Common...
  • Page 65: System Announcements

    LCD display of Iwatsu telephones. The clock also has a perpetual calendar that eliminates the need to change the date. The ADIX APS system clock is Year 2000 compliant.
  • Page 66: Text Messaging

    TEXT MESSAGING The text messaging feature allows station users to send a 16-character text message to another system extension. There are two types of text messages, system text messages and personal text messages. A text message may be sent as either a busy bypass/no answer text message or as a stored text message.
  • Page 67: Uniform Call Distribution (Ucd)

    INTEGRATION ADIX APS has been designed to provide full integration with voice mail and automated attendant machines. In Addition, Iwatsu designed Omega–Voice VMI specifically for ADIX systems. ADIX APS will allow you to transfer, forward and record calls to a mailbox and provide you with a unique voice mail message waiting indication.
  • Page 68 ADIX APS SYSTEM FEATURES - 54...
  • Page 69: Section 3 - Digital Telephone User Guide

    Section 3 – Digital Telephone User Guide...
  • Page 70 ADIX APS DIGITAL TELEPHONE USER GUIDE - 56...
  • Page 71: Digital Telephones

    DIGITAL TELEPHONES There are three basic types of Digital Telephones designed to work with ADIX. All of these telephones have four Fixed Feature buttons and eight Programmable Feature buttons. The four Fixed Feature buttons are permanently assigned as Speaker (SPKR), Transfer (TRAN), Feature (FEAT) and Hold/Do Not Disturb (HOLD/DND).
  • Page 72: Ix-12Ktd-2 Digital Multiline Telephones

    IX-12KTD-2 DIGITAL MULTILINE TELEPHONES The IX-12KTD-2 Digital Multiline Display Telephone offers all the functionality of the IX-12KTS-2 with the addition of a 2-line, 16 characters per line liquid crystal display and an incoming call indicator lamp. This display is very helpful for using advanced features and for providing status information.
  • Page 73: Ix-Mkt Digital Key Telephone

    IX—MKT DIGITAL KEY TELEPHONE The IX-MKT Digital Key Telephone replaces the IX-VTA Versa-Phone. The IX-MKT has 12 programmable feature buttons, eight of which are equipped with dual-colored LEDs, an incoming call indicator lamp, supports a single line/modem connection through an added modular connector for outgoing calls only.
  • Page 74: Ix-Dckt900 Digital Wireless Key Telephone

    IX-DCKT900 DIGITAL WIRELESS KEY TELEPHONE The IX-DCKT900 Digital Wireless Key Telephone has four feature keys (Transfer, Hold, Feature, and Memo) and four programmable function (F1- F4) keys. It may be connected directly to a digital station port, or it may share a port with a digital telephone.
  • Page 75: Digital Key Telephone Key Function

    DIGITAL KEY TELEPHONE KEY FUNCTION IX-24KTD-2 Button Layout Multipurpose Keys - Can be programmed for a specific function, such as outside lines, individual extensions, or one-touch feature operation. Button Lamps - Light up or flash when someone is using a line or a feature corresponding to that button.
  • Page 76 FEAT (Feature) - The feature button is used to help operate certain special and advanced features available through ADIX. HOLD/DND (Hold/Do Not Disturb) - This button is used to put a call on Hold, or to set the Do Not Disturb function to prevent any calls from getting through or ringing at your extension.
  • Page 77: Basic Features

    BASIC FEATURES MAKING A 911 CALL Operation From an outside or inside line: Go off-hook. Dial 911 You will be connected to your local Public Safety Answering Point (PSAP). MAKING AN OUTGOING CALL Operation Lift the receiver Press the button for an outside line and the outside line button will flash green Wait for the dial tone Dial the telephone number...
  • Page 78: Making An Intercom Call

    MAKING AN INTERCOM CALL Operation Lift the receiver Wait for the dial tone Dial the desired extension number Press the button representing the desired extension if assigned as a Multipurpose button Make an announcement after the tone or wait for an answer to the ring The lamp on the intercom button ICM will flash red.
  • Page 79: Transferring A Call To Another Extension

    TRANSFERRING A CALL TO ANOTHER EXTENSION Operation When speaking on an outside line: Press the Transfer button TRAN and the lamp will flash red Wait for the dial tone Dial the desired extension number Press the button representing the desired extension if assigned as a Multipurpose button Hang up or announce the call then hang up If the call is not answered it will return to your phone.
  • Page 80: Putting A Call On Call Park

    PUTTING A CALL ON CALL PARK Call Park is similar to Hold but allows others to pick a call up even though they do not have a button representing the desired outside line. Operation To put a call on Call Park at your extension: When speaking on an outside line: Press the Call Park button PARK and the lamp will intermittently flash green...
  • Page 81: Handling A Second Call

    To pick up a call on Call Park at the attendant position: Lift the receiver Wait for the dial tone Dial the number announced by the attendant and the lamp on an outside line button will flash green HANDLING A SECOND CALL Operation When a second call rings at your phone and you do not want to hang up on the first call:...
  • Page 82: Advanced Features

    ADVANCED FEATURES ABSENCE MESSAGE DISPLAY Allows you to leave an advisory message for a display phone caller if you should leave your office. Four messages are available: Return at (time) Return on (date) Meeting at (time) Call (number) This feature only works with a Multipurpose button programmed for Absence Message ABS.MSG Operation To register a message:...
  • Page 83: Account Code

    ACCOUNT CODE Allows you to enter a one- to 12-digit code to either identify the caller or identify the party the call was made for. These codes are printed out with the SMDR information. Account code entry may be done before the party answers, during a conversation, or after the other party hangs up.
  • Page 84: Alphanumeric Display

    ALPHANUMERIC DISPLAY ADIX Digital Multiline Display Telephones have a 2-line, 16-character alphanumeric LCD display that tilts for ease of viewing. The display will provide the following information: Absence Messages Account Code Input Call Duration Timer Callback CO/ICM Called Party Identification Called Party Status - BUSY/DND Calling Party Identification Camp-On...
  • Page 85: Alphanumeric Speed Dial By Name

    ALPHANUMERIC SPEED DIAL BY NAME The Alphanumeric Speed Dial By Name feature allows you to access the speed dial list alphabetically. When you want to place a CO outgoing call with the Speed Dial feature, the desired Speed Dial destination can be searched by name alphanumerically.
  • Page 86: Autodial Unit

    AUTODIAL UNIT An Autodial Unit may be added to Digital Telephones to provide an additional sixteen buttons for Speed Dial. The Speed Dial numbers are programmed through system programming. Operation To make an Autodial Call: Lift the receiver Press the desired button on the Autodial Unit AUTOMATIC OUTSIDE LINE ANSWER / HOLD This programming option allows you to receive a second call automatically by simply pressing the Hold, Call Park, or existing outside line button.
  • Page 87: Background Music

    BACKGROUND MUSIC An external music source such as a FM tuner may be connected to the system to provide background music either through the speaker in the phone or an external paging system. The music is automatically turned off if the phone or external paging system is in use.
  • Page 88: Built-In Speakerphone

    BUILT-IN SPEAKERPHONE ADIX DIGITAL TELEPHONES may be equipped with a Built-in Speakerphone. Use of the Speakerphone allows for complete hands-free operation on external calls. Operation To make a call: Press the Speaker button SPKR and the lamp will flash red Wait for the dial tone Dial the desired telephone number To answer a call:...
  • Page 89: Busy Bypass Tone Calling

    BUSY BYPASS TONE CALLING Allows you to be informed that there is a second call waiting for you to answer. This is accomplished by providing a muted tone through the speaker in the busy telephone. External and internal calls may be differentiated by frequency.
  • Page 90: Busy Intercom Callback

    BUSY INTERCOM CALLBACK Allows you to instruct ADIX to inform you when a busy extension that you called becomes idle. When the extension becomes idle, ADIX will call you back. After you answer, the desired extension will automatically be dialed. If your phone has a display, the display will inform you that the call is a Callback and identify the extension.
  • Page 91: Busy Number Callback

    BUSY NUMBER CALLBACK Allows you to instruct ADIX to periodically call you to try calling a previously dialed outside number again. To have ADIX dial the number simply pick up the receiver. Operation When you dial an outside number and there is no answer or a busy signal: Do not hang up Press the Feature button FEAT then dial Press the Busy Number Callback button TRNK C/B if assigned...
  • Page 92: Busy Outside Line Queuing

    BUSY OUTSIDE LINE QUEUING Allows you to instruct ADIX that you wish to be notified when the outside lines are no longer busy. When an outside line becomes available, your phone will ring. Picking up the receiver will give you outside dial tone. If you previously dialed the outside number, that number will automatically be dialed when the receiver is picked up.
  • Page 93: Busy Overriding

    BUSY OVERRIDING Allows you to alert a busy extension user that you are waiting to speak with them. The busy extension user will hear periodic tone bursts through the speaker. If they have a display the display will identify the calling party. Operation When you dial a busy extension: Do not hang up...
  • Page 94: Call Coverage

    CALL COVERAGE The Multipurpose buttons on the Digital Telephones may be programmed to allow both audible and visual indication of a call ringing at another extension. Calls made to an extension that is represented as a Call Coverage button on another phone may be answered by that phone by pressing the Call Coverage button.
  • Page 95: Call Forwarding - Flexible Call Forwarding

    CALL FORWARDING - FLEXIBLE CALL FORWARDING Allows you to send your calls to an internal destination or external line (using Personal Speed Dial numbers 90-99). You can also separate call forward destinations for ICM incoming and CO incoming calls. For instance, you could set all intercom calls to go to your cell phone, and all CO calls to be forwarded to your voice mail.
  • Page 96: Forward Cancel

    FORWARD CANCEL You may cancel the forwarding of All calls, CO calls only, or Intercom calls only. Operation Lift the receiver (handset) or press SPKR Press FWD Press * Enter the Call Type number you wish to cancel 1 = All calls (CO/Intercom) 2 = CO calls only 3 = Intercom calls only Wait for a confirmation tone...
  • Page 97: To Set Forward Via Direct Inward System Access (Disa)

    TO SET FORWARD VIA DIRECT INWARD SYSTEM ACCESS (DISA) Operation Refer to section seven for use of the DISA feature Wait for the intercom dial tone Enter the Call Forward Code Enter the Call Type you wish to forward 1 = All calls (CO/Intercom) 2 = CO calls only 3 = Intercom calls only Enter the Flexible Call Forward Mode...
  • Page 98: Call Monitoring

    CALL MONITORING Allows you to silently monitor a conversation on another extension or line. In order for this feature to operate on intercom off-hook signaling must be disabled. Operation To monitor a conversation on a outside line: Lift the receiver Wait for the dial tone Press the Monitor button MONITOR Press the outside line button...
  • Page 99: Call Pick-Up

    CALL PICK-UP Allows you to answer a call ringing at someone else's phone. There are three types of Call Pick-Up: Direct Call Pick-Up, Internal Group Call Pick-Up, and External Group Call Pick-Up. DIRECT CALL PICK-UP Allows you to answer a call ringing at any extension in the office. Operation Lift the receiver Wait for the dial tone...
  • Page 100: Caller Id, Ani, Dnis Information Storage

    CALLER ID, ANI, DNIS INFORMATION STORAGE Allows you to store and display the telephone number for a call on a caller ID, ANI or DNIS line. The system may be programmed to save information for all calls, or abandoned calls only. Operation To view stored call information: For station: At ICM dial tone press the illuminated USAS key...
  • Page 101: Caller Id Display Change

    CALLER ID DISPLAY CHANGE The information displayed on the station LCD during incoming ringing, call in progress, incoming forwarded call ringing, and camped-on/transferred call ringing may be changed by pressing a CID DISPLAY CHANGE key. This feature may be used only incoming calls on Caller ID/ANI or DNIS lines. Ten different display modes are available.
  • Page 102: Clear Call

    CLEAR CALL Allows you to initiate a new intercom call without having to hang up if the called extension does not answer or if there was a dialing mistake. Operation When you make an intercom call, but the called extension cannot be reached, and you wish to call another extension: Do not hang up Dial the second extension number...
  • Page 103: Multiline

    MULTILINE (up to 3 outside + 1 inside parties) Operation While speaking on an outside call: Press the Hold button HOLD/DND to place the call on hold Make the second outside call Press the Add button ADD after the second party answers Press the 1st line that was placed on hold If your phone only has one outside line button: Press the Call Park button PARK to place the call on Call Park...
  • Page 104: Consultation Hold

    IWATSU AMERICA, INC., its distributors, and the manufacturers responsible for this feature make no representations with respect to the legality of its use and disclaim any liability for claims and/or damages arising from the use or misuse of this feature.
  • Page 105: Delayed Ringing

    DELAYED RINGING When an incoming outside line call is not answered within a pre-set time, a second group of stations start ringing and the ringing signal changes to an incoming alarm. A delayed ringing assignment can be programmed for each line.
  • Page 106: Direct Station Selection/Busy Lamp Field

    DISTINCTIVE RINGING - OUTSIDE LINE CALLS Each outside line can be assigned one of four available ringing tones. This feature applies only to Iwatsu Key Telephones. DISTINCTIVE RINGING - ICM/OUTSIDE LINE Intercom and outside line calls provide different ringing tones.
  • Page 107: Exclusive Hold

    EXCLUSIVE HOLD Allows you to place an outside call on Hold that cannot be picked up by another extension. Operation To place a call on Exclusive Hold: Press the button representing the outside line which you were speaking on and the lamp will intermittently flash green To retrieve a call from Exclusive Hold: Press the outside line button once again for that call and the lamp will flash green...
  • Page 108: Feature Button Display

    FEATURE BUTTON DISPLAY Allows you to display what is programmed on your phone's feature buttons. Operation To display a feature button: Press the Feature button FEAT then dial Press the desired feature button FLASH Allows you to receive dial tone on the same outside line without having to hang up.
  • Page 109: Floating Outside Line Group Access

    FLOATING OUTSIDE LINE GROUP ACCESS Allows for a number of outside lines to be assigned to one of 60 groups. These groups may be used for incoming calls, outgoing calls or both incoming and outgoing calls. Operation To access an outside line group: Lift the receiver Press the Float button FLT then dial the outside line group -...
  • Page 110: Group Monitoring

    GROUP MONITORING Allows you to let others listen to your conversation through the speaker of the phone while you converse with the receiver. To use this feature, Group Monitoring must be enabled. Operation While speaking to your party with the receiver: Press the Speaker button SPKR GROUP PARK By placing a call on Group Park all extensions with the appearance of that...
  • Page 111: Hands-Free Answerback On Intercom

    HANDS-FREE ANSWERBACK ON INTERCOM Allows you to answer an intercom call without lifting the receiver. The microphone may be turned off if desired. Operation To turn on Hands-Free Answerback: Press the Feature button FEAT then dial Press the MIC OFF button MIC OFF if assigned as a button and the lamp will be off To turn off Hands-Free Answerback: Press the Feature button FEAT then dial...
  • Page 112: Headset Connection

    HEADSET CONNECTION Digital telephones may operate with a headset instead of the handset (receiver). Use of the headset requires the handset to remain in the cradle of the phone and the headset control button to be switched to the on position. Operation To make a call: Press the button representing the type of call you wish to place...
  • Page 113: Howler Tone

    HOWLER TONE If your receiver remains off the receiver button too long after no action is taken, ADIX will provide a tone to alert you of this condition. Operation Replace the receiver on the receiver button LAST NUMBER REDIAL Allows you to automatically dial the last outside number called. Operation Lift the receiver Wait for the dial tone...
  • Page 114: Memo Dial

    MEMO DIAL Allows you to save a telephone number in memory while you are speaking on an outside line. The memory is shared with Save Number Redial. Operation While on a conversation: Press the Feature button FEAT then dial Dial the phone number Press the Feature button FEAT Press the Memo button MEMO if assigned as a Multipurpose button...
  • Page 115: Message Waiting

    MESSAGE WAITING Allows you to light a lamp at another extension to inform them that you wish to speak with them. Operation To leave a message: When the extension you are calling is busy or does not answer: Do not hang up Press the Message button MSG Dial Wait for a confirmation tone...
  • Page 116: Microphone Cut-Off

    To cancel message waiting: If you want to cancel a message you left at an extension: Press the Speaker button SPKR Wait for the dial tone Press the Message button MSG then dial Dial the extension number of the message you wish to cancel Wait for a confirmation tone Press the Speaker button SPKR If you want to cancel all messages left at your extension:...
  • Page 117: Off-Hook Outgoing Call

    OFF-HOOK OUTGOING CALL This programming option allows you to automatically dial an outside party by simply picking up the receiver. This feature makes use of the System Speed Dial feature. Operation Lift the receiver Press the Speaker button SPKR if your phone is equipped with a Speakerphone OFF-HOOK OUTSIDE LINE ANSWERING Allows you to answer an outside call without having to press the button...
  • Page 118: On-Hook Dialing

    ON-HOOK DIALING Allows you to dial an extension or outside line without having to lift the receiver. The receiver must be picked up to converse if your phone is not equipped with a Speakerphone. Operation Press the Speaker button SPKR Press the desired line button Wait for the dial tone Dial the number...
  • Page 119: Group Call (Internal)

    GROUP CALL (INTERNAL) Allows you to page through the speaker in a group of phones. There may be 30 groups with a maximum of 64 extensions per group. Operation To page through a group of phones: Lift the receiver Wait for the dial tone Dial Group Call access code Press the Group Call button GROUP if assigned as a Multipurpose button...
  • Page 120: Personal Ringing Tone

    PERSONAL RINGING TONE You may choose one of eight personal ringing tones to distinguish ringing at your station from others. Operation To play a ringing tone for your system extension: With your station idle press FEAT + To select a ringing tone for your system extension: With your station idle press FEAT + To restore default ringing tone at your system extension: With your station idle press FEAT +...
  • Page 121: Prime Line Access

    PRIME LINE ACCESS This programming option allows a system extension to immediately access a specific system extension, outside line, outside line group, hunt group, paging zone, or optimized routing upon going off hook. Operation Lift the receiver Press the Speaker button SPKR if your station is equipped with a Speakerphone PRIVACY/PRIVACY RELEASE All conversations are private and no one may enter a conversation unless you...
  • Page 122: Quick Mode Operation

    QUICK MODE OPERATION This programming option enables you to access an outside line or your intercom extension by simply pressing the desired button. This activates the speaker and allows for immediate On-Hook Dialing. If your extension has a Speed Dial number assigned to a Multipurpose button, ADIX will automatically select a line and dial the number.
  • Page 123: Remote Relay Control

    To forward via DIRECT INWARD SYSTEM ACCESS (DISA): Refer to section seven for use of the DISA feature Wait for the intercom dial tone Dial the Remote Call Forwarding code Dial  Dial the Remote Call Forwarding group code Dial Dial the outside phone number Dial Wait for a confirmation tone...
  • Page 124: Ring Muting

    RING MUTING Allows you to turn the ringer , microphone, and speaker off at your phone. Ring Muting is recommended instead of Do Not Disturb when the Call Coverage feature is installed. Operation To turn the ringer off: Press the Silent button SILENT and the lamp for that button will be solid red To turn the ringer on: Press the Silent button SILENT and the lamp for that button...
  • Page 125: Shift Call

    SHIFT CALL Allows you to initiate a new intercom call without having to hang up if the called extension does not answer or if there was a dialing mistake. This differs from Clear Call by allowing you to dial the last digit of an extension number to reach the next extension.
  • Page 126 To register several Speed Dial numbers: After entering a phone number: Press the Speed button SPEED - Dial the next Speed Dial Code Repeat the same procedure To register a pause time: When registering the telephone number, at the place where you want to insert a pause: Press the Hold button HOLD/DND Dial 1-9 for desired pause time in seconds...
  • Page 127: To Speed Dial A Number

    The name may be 10 characters. If you make a mistake, press the Hold button to back space to the desired position. The numbers on the dial pad represent the following for name registration: -,.,(space),1 A,B,C,2 D,E,F,3 G,H,I,4 J,K,L,5 M,N,O,6 P,R,S,7 T,U,V,8 W,X,Y,9...
  • Page 128: Station External Ringer Connection

    Quick Dial (the system selects the outside line): Lift the receiver Press the Speed button SPEED Dial Speed Dial Code The system will automatically dial the registered number. This operation will not work unless you register the outside line group number. Speed Dial Display Scrolling: If your phone is equipped with a display you may display the Speed Dial Numbers that are registered in both Personal and System Speed...
  • Page 129: Station Restriction Password

    STATION RESTRICTION PASSWORD You may enter a personalized password to prevent anyone from using your phone when you are not present. The password must be programmed through system programming and may be six digits in length. Operation To restrict your phone: Press the Speaker button SPKR Wait for the dial tone Press the Feature button FEAT then dial...
  • Page 130: Text Messaging

    TEXT MESSAGING Allows you to send text messages to the display of another system extension. SYSTEM TEXT MESSAGES Allows you to have access to frequently used messages that are common to everyone in the office. The messages may be 16 characters in length. A maximum of 90 may be stored in system memory.
  • Page 131 Busy Bypass Text Message Operation To select and send a busy bypass text message to another system extension: While calling a busy or idle extension Press TXT MSG Enter the desired text message number , or press TXT MSGn. To respond to a busy bypass text message while on a call: While on a call with a busy bypass text message on your display Press TXT MSG +...
  • Page 132: Scrolling And Selecting Text Messages

    Stored Text Message Operation To select and send a stored text message to another system extension: While calling a busy or idle extension Press TXT MSG Enter the desired text message number , or press TXT MSGn. Press To display a stored text message: With you TXT MSG key red LED lit Press TXT MSG + to display a stored text message...
  • Page 133: Time Reminder

    TIME REMINDER Allows you to be reminded that it is a certain time. You are reminded by hearing tones that are generated from the phone's speaker. If your phone has a display the word Reminder will also appear. The time must be entered in military time.
  • Page 134: Transfer To Guest Mailbox

    TRANSFER TO GUEST MAILBOX Transfer to Guest Mailbox allows access to mailboxes that are not associated with specific ADIX extensions. Operation To access a Guest Mailbox from a ADIX or ZT-D/S KT, SATT, ATT, VT, or SLT: Press ICM + either the VOICE MAILBOX ACCESS key or mailbox access code.
  • Page 135: Universal Night Answer

    VOICE MAIL MESSAGE ADIX easily integrates with many manufacturers' voice mail machines. In Addition, Iwatsu designed Omega–Voice VMI specifically for ADIX systems. As an ADIX APS user you will be able to transfer and forward both internal and external calls directly to a mailbox and be notified by a special voice mail message waiting indication (a red flashing lamp) when there are messages present in your mailbox.
  • Page 136 To forward your calls to your mailbox: Lift the receiver (handset) or press SPKR Press FWD Enter the Call Type you wish to forward 1 = All calls (CO/Intercom) 2 = CO calls only 3 = Intercom calls only Enter the Flexible Call Forward Mode 1 = All calls to another extension or hunt group 2 = Busy/No Answer calls to voice mail 3 = No Answer calls to voice mail...
  • Page 137: Voice Mail Monitor (Answering Machine Emulation)

    VOICE MAIL MONITOR (ANSWERING MACHINE EMULATION) Station users may monitor voice mail messages as they are recorded. During recording monitor, the station user may select to initiate a conversation with the caller. You may also activate or deactivate this feature from your extension.
  • Page 138: Whisper Page

    WHISPER PAGE The Whisper Page feature allows ADIX station users to communicate with busy extensions without requiring the IX-BPAD Busy Bypass Unit. This feature is available from any ADIX digital key telephone, SLT, or Attendant station. When a busy station is called using the Whisper Page feature, the busy station will hear the voice announcement via the handset receiver.
  • Page 139: Section 4 - Attendant Position User Guide

    Section 4 – Attendant Position User Guide...
  • Page 140 ADIX APS ATTENDANT POSITION USER GUIDE - 126...
  • Page 141: Attendant Position

    ATTENDANT POSITION The Attendant Position consists of a Digital Multi-line Display Telephone and a Direct Station Selection (DSS) Unit. Two types of DSS Units may be used at the Attendant Position. Each Attendant Position may have a maximum of four DSS Units. The maximum number of DSS Units and Attendant Consoles that may be used in an ADIX APS system is eight.
  • Page 142: Ix-Dss-B (Discontinued)

    IX-DSS-B (DISCONTINUED) The IX-DSS-B has 50 keys to provide one-touch access and status indication for the system extensions. A DSS Unit can provide status indication for 100 system extensions. This is accomplished by programming two extensions to each of the 50 keys on the DSS.
  • Page 143: Basic Features

    BASIC FEATURES MAKING A 911 SUPPORT CALL Operation From an outside or inside line: Dial 911 You will be connected to your local Public Safety Answering Point (PSAP). RECEIVING AN INCOMING CALL There are two ways you may answer incoming calls; either with the receiver in the cradle or with the receiver not in the cradle.
  • Page 144: Transferring A Call To Another Extension

    TRANSFERRING A CALL TO ANOTHER EXTENSION There are two ways you may transfer calls; either using the Transfer button or using the Direct Station Selection Unit. Operation Using the Transfer button: Press the Transfer button TRAN and the lamp will flash red Wait for the dial tone Dial the desired extension number Announce the call...
  • Page 145: Disconnecting Or Releasing A Call

    DISCONNECTING OR RELEASING A CALL Operation Hang up Press the Release button RLS When transferring an outside call to an extension, pressing the Release button RLS returns you to the outside caller. MAKING AN INTERCOM GROUP CALL Operation Dial the Intercom Group access number. MAKING AN E-RESPONSE HELP CALL Operation Lift the receiver or press [SPKR] and remain off hook for a...
  • Page 146: Putting A Call On Hold

    PUTTING A CALL ON HOLD Operation To put a call on Hold: Press the Hold button HOLD/DND and the lamp will intermittently flash green on the outside line button PICKING UP A CALL ON HOLD Operation To retrieve a call on Hold: Press the green intermittently flashing button representing the call that you wish to speak with PUTTING A CALL ON CALL PARK...
  • Page 147: Making An Outgoing Call

    ANSWERING A CALL THAT RETURNS TO THE ATTENDANT POSITION Calls that were transferred and not answered, on Hold or Call Park too long, will ring and light the lamp on the Recall button RECALL at the Attendant Position. Operation To answer a call that returns to the Attendant Position: Lift the receiver Press the red flashing Recall button RECALL MAKING AN OUTGOING CALL...
  • Page 148: Making A Page Announcement

    MAKING A PAGE ANNOUNCEMENT Operation Lift the receiver Press and hold the Page button PAGE and the lamp will flash Wait for the Page tone Make an announcement Release the Page button PAGE to disconnect the paging circuit ATTENDANT POSITION USER GUIDE - 134...
  • Page 149: Advanced Features

    ADVANCED FEATURES 911 CALL INDICATION When a system extension dials 911, the extension number of the station calling 911 will be displayed on the LCD of the attendant station. If E911 Routing is not successful, a “FAIL” indication will be displayed on the LCD. The alarm tone will sound at the attendant position when LCD indication is made.
  • Page 150: Attendant Override

    ATTENDANT OVERRIDE Allows you to notify an extension user that is in Do Not Disturb that you wish to speak with them. The extension user is notified by tones through the speaker of a Digital Telephone and the ringing of a Single Line Telephone. Operation When calling an extension that is in Do Not Disturb: Do not hang up...
  • Page 151: Call Intercept

    CALL INTERCEPT This programming option allows outside calls to be directed to ring at the Attendant Position if they go unanswered, if they are transferred to a non- existent extension or if they reach an extension in the Do Not Disturb mode. These calls will ring and light the lamp on the Recall button RECALL at the Attendant Position.
  • Page 152: Clock Set/Adjustment

    CLOCK SET/ADJUSTMENT Allows you to change the time for the system clock. Operation To change the time: Press the Speaker button SPKR Wait for the dial tone Press the Feature button FEAT then dial Press the Clock button CLOCK if assigned as a button Dial the time in military time H H : M M Wait for a confirmation tone Press the Speaker button SPKR...
  • Page 153: Dss Screen Control

    DSS SCREEN CONTROL Each DSS button can be programmed to represent two extensions, doubling the number of extensions represented on the DSS from 50 to 100. You may alternate from one group of extensions the other. Operation To alternate from the first group of extensions to the second group: Press the appropriate Screen button either SCRN 1 or SCRN 2 and the lamp for the desired Screen will be solid red FLEXIBLE NIGHT ANSWER...
  • Page 154: Message Waiting Control

    MESSAGE WAITING CONTROL Allows you to inform an extension user that there is a message waiting for them by lighting a Message Waiting Lamp on their phone. This operation allows you to send a message without having the desired extension ring. Operation To turn Message Waiting on: Press the Speaker button SPKR...
  • Page 155: Night Mode

    NIGHT MODE Allows you to change the ringing termination point for outside lines. This alternate point might be a loud bell, a phone or a group of phones. A programming option may be enabled to allow ADIX to automatically switch to the Night Mode at a certain time;...
  • Page 156: Overflow Transfer

    OVERFLOW TRANSFER Allows you to limit the number of calls waiting to be answered at the Attendant Position. Once the maximum number of calls is reached, all additional calls will automatically forward to another location. Operation To register the Overflow Transfer position: Press the Speaker button SPKR Wait for the dial tone Press the Feature button FEAT...
  • Page 157: Serial Call

    SERIAL CALL Allows you to have outside calls return to you after the extension the call was transferred to hangs up. This is very useful when an outside party wants to talk to more than one internal party. Operation When someone calls and desires to speak with more than one person: Press the Transfer button TRAN Wait for the dial tone Dial the desired extension number...
  • Page 158: Station Class Restriction Change

    STATION CLASS RESTRICTION CHANGE ADIX may be programmed to allow different outside calling restrictions to be set based on Day and Night Mode system operation. Station Class Restriction Change allows you to instruct ADIX that an extension or group of extensions are to always operate in either the Day or Night Mode restriction pattern during Day Mode operation.
  • Page 159: Station Forced Release

    STATION FORCED RELEASE Allows you to remove an extension from service. Operation To remove an extension from service: Press the Speaker button SPKR Wait for the dial tone Press the Forced Release button FRLS Dial Dial the desired extension number Press the Release button RLS Wait for a confirmation tone Press the Speaker button SPKR...
  • Page 160: Station Lock

    STATION LOCK Allows you to prevent an extension from having access to outside lines. Operation To prevent an extension from making outside calls: Press the Speaker button SPKR Wait for the dial tone Press the Feature button FEAT then dial Press the Station Lock button LOCK if assigned as a button Dial Dial the extension number...
  • Page 161: System Announcement Recording

    SYSTEM ANNOUNCEMENT RECORDING If your ADIX APS system is equipped with an IX-CMSG or IX-CMSG-1 card you may make customized recordings to be played to outside callers. The total recording time is 120 seconds with the IX-CMSG card and 330 seconds with the IX-CMSG-1 card.
  • Page 162: System Speed Dial Registration

    To listen to all prerecorded messages: Lift the receiver Wait for the dial tone Press the System Announcement Recording button VSSR Dial SYSTEM SPEED DIAL REGISTRATION You have the ability to register (program) the 900 System Speed Dial numbers. The numbers may be 32 digits in length and may include the insertion of a pause.
  • Page 163: Through Dialing

    THROUGH DIALING Allows you to make an outside call for an extension that is toll restricted. Operation When an extension user asks to make an outside call, while you are speaking to the extension: Press the Hold button HOLD/DND Press an outside line button Wait for the dial tone Dial the desired phone number Press the Connect button CNCT...
  • Page 164: Trunk Forced Release

    TRUNK FORCED RELEASE Allows you to remove an outside line or outside line group from service. Operation To remove an outside line from service: Press the Speaker button SPKR Wait for the dial tone Press the Forced Release button FRLS Dial Dial the outside line group number Dial...
  • Page 165: Section 5 - Attendant Console User Guide

    Section 5 – Attendant Console User Guide...
  • Page 166 ADIX APS ATTENDANT CONSOLE USER GUIDE - 152...
  • Page 167: Notice

    ATTENDANT CONSOLE The Attendant Console (shown in Fig. 1) has been designed to provide convenience and speed for the processing of incoming calls. There are 24 Feature buttons that may be programmed for specific feature functionality or outside line termination. Eight of these 24 buttons have dual color (red and green) lamps that are usually reserved for outside line termination.
  • Page 168 An optional Busy Lamp Field (BLF) may be added to the Attendant Console. The Busy Lamp Field has 200 lamps to provide status indication for the system extensions and outside lines. The Attendant Console has all the capabilities described in the Digital Telephone User's Guide.
  • Page 169: Basic Features

    BASIC FEATURES MAKING A 911 CALL Operation From an outside or inside line: Go off-hook. Dial 911 You will be connected to your local Public Safety Answering Point (PSAP). RECEIVING AN INCOMING CALL Operation When the Attendant Console rings and the Float and Answer buttons flash red slowly: Lift the receiver Press the Answer button ANS...
  • Page 170: Informing A Busy Extension User That The Attendant Has A

    INFORMING A BUSY EXTENSION USER THAT THE ATTENDANT HAS A SECOND CALL WAITING FOR THEM Operation When transferring a call to a busy extension: Press the Connect button CNCT The extension user will hear a beep (camp-on) tone to inform them of the second call.
  • Page 171: Receiving An Intercom Call

    RECEIVING AN INTERCOM CALL Internal or intercom calls will light the Operator button OPER at the Console. Operation To answer an intercom call: Lift the receiver Press the red flashing Operator button OPER PUTTING A CALL ON HOLD Operation To put a call on Hold: Press the Hold button HOLD The lamp on the button representing that call will intermittently flash green.
  • Page 172: Answering A Call That Returned To The Attendant Console158

    ANSWERING A CALL THAT RETURNED TO THE ATTENDANT CONSOLE Calls that were transferred and not answered, on Hold or Call Park too long, will ring and light the lamp on the Recall button RECALL on the Console. Operation To answer a call that returns to the Console: Lift the receiver Press the red flashing Recall button RECALL MAKING AN OUTGOING CALL...
  • Page 173: Dialing An Outside Phone Number For Asystem Extension

    DIALING AN OUTSIDE PHONE NUMBER FOR A SYSTEM EXTENSION Operation Dial the outside phone number Press the Hold button HOLD Dial the extension number of the person who the call is for Press the Connect button CNCT ATTENDANT CONSOLE USER GUIDE - 159...
  • Page 174: Advanced Features

    ADVANCED FEATURES ALARM CLEAR Allows you to clear the alarm indication(s) on the Attendant Console. Operation Press the Feature button FEAT Dial Press the Release button RLS ATTENDANT AUTOMATIC HOLD Allows you to place the current conversation on Hold automatically by pressing the button representing a new call to be answered.
  • Page 175: Automatic Answer Mode

    AUTOMATIC ANSWER MODE Allows you to direct outside calls to be answered by a prerecorded message. There are two answering modes for this feature. For example, this feature can be used to inform outside callers that the office is closed for the day. This feature requires the use of the Message Card.
  • Page 176: Call Intercept

    CALL INTERCEPT This programming option allows outside calls to be directed to ring at the Attendant Console if they go unanswered, if they are transferred to a non- existent extension or if they reach an extension in the Do No Disturb mode. These non-existent calls will light the lamp on the Recall button RECALL at the Attendant Console.
  • Page 177: Clock Set/Adjustment

    CLOCK SET/ADJUSTMENT Allows you to change the time for the system clock. Operation This feature is performed by using the display and the Soft Function buttons. To get to the Clock Set/Adjustment prompts: Press the ETC button three times and the display will show: VSSR Press the F1 CLK button and the display will show: Set Time H H :M M...
  • Page 178: Direct Station Selection

    DIRECT STATION SELECTION Allows you to have one-touch access to call extensions. There are 30 Direct Station Selection (DSS) buttons on the Console. Operation When you wish to call an extension: Lift the receiver Press the Direct Station Selection button for the desired extension FLEXIBLE NIGHT ANSWER Allows you to program individual outside lines or line groups to ring at...
  • Page 179 To display all outside line group modes: Press the F1 DISP button after you have entered a group - number and the display will show: ***Incoming Mode Change (Group)*** DOWN <_ _> DISP The first line of numbers represents the outside line group numbers The second line of numbers represents the current ringing mode location...
  • Page 180: Group Night

    GROUP NIGHT This feature allows an attendant to activate or deactivate night mode on an individual trunk group basis. Operation To access the Group Night feature through a KT+DSS: Press GROUP NIGHT key. Enter in trunk group # (01-60) Enter in mode # (1= day, 2= night). To access the Group Night feature through an attendant console: Press ETC once.
  • Page 181: Night Mode

    To turn Message Waiting On: Dial the desired extension number Press the F1 REG button to leave a message Press the button Release button END To cancel Message Waiting: Press the F2 CLR1 button to clear the first message left Press the F3 CLR2 button to clear the second message left Press the F4 CLR3 button to clear the third message left Press the F5 CLR4 button to clear the fourth message left...
  • Page 182: Overflow Transfer

    OVERFLOW TRANSFER Allows you to limit the number of calls waiting to be answered at the Attendant Console. Once the maximum number of calls is reached, all additional calls will automatically forward to another location. Operation To register the Overflow Transfer position: Press the Feature button FEAT Press the Override button OVER Dial the extension number...
  • Page 183: Serial Call

    SERIAL CALL Allows you to have outside calls return to you after the extension the call was transferred to hangs up. This is very useful when an outside party wants to talk to more than one internal party. Operation When someone calls and desires to speak with more than one person: Dial the desired extension number Press the Serial Call button SERIAL instead of the Connect button CNCT...
  • Page 184 To release Station Call Forwarding and Do Not Disturb: Dial the desired extension number and the display will show the current status: <EXT 207> DND Press the F2 RLS button Press the END button To display all extension modes: Press the F1 DISP button after you have entered an extension number and the display will show: ***Forward Forced Release*** 201 202...
  • Page 185: Station Class Restriction Change

    STATION CLASS RESTRICTION CHANGE ADIX may be programmed to allow different outside calling restrictions to be set based on Day and Night Mode system operation. Station Class Restriction Change allows you to instruct ADIX that an extension or group of extensions are to always operate in either the Day or Night Mode restriction pattern during Day Mode operation.
  • Page 186 To display all extension or extension group modes: Press the F1 DISP button after you have entered an extension or group number and the display will show: ***Station Service Class (EXT)*** (GROUP) DOWN <_ _> DISP The first line of numbers represents the extension or extension group numbers The second line of numbers represents the current restriction mode...
  • Page 187: Station Forced Release

    STATION FORCED RELEASE Allows you to remove an extension from service. Operation This feature is performed by using the display and the Soft Function buttons. To get to the Station Forced Release prompts: Press the ETC button two times and the display will show: LOCK SRL Press the F2 SRL button and the display will show: ***Station Forced Release***...
  • Page 188 To display all extension's status: Press the F1 DISP button after you have entered an extension number and the display will show: ***Station Forced Release*** 200 201 DOWN <_ _> DISP The first line of numbers represents the extension numbers The second line represents the current status Pressing the F1 UP button displays the next 10 extension numbers...
  • Page 189: Station Lock

    STATION LOCK Allows you to prevent an extension from having access to outside lines. Operation This feature is performed by using the display and the Soft Function buttons. To get the Station Lock prompts: Press the ETC button two times and the display will show: LOCK SLR Press the F1 LOCK button and the display will show: Station Password...
  • Page 190: System Announcement Recording

    SYSTEM ANNOUNCEMENT RECORDING If your ADIX APS system is equipped with an IX-CMSG or IX-CMSG-1 card you may make customized recordings to be played to outside callers. The total recording time is 120 seconds with the IX-CMSG card and 330 seconds with the IX-CMSG-1 card.
  • Page 191 To listen to all customized messages: Press the F2 RPL button and the display will show: Replay Class Press the F1 ALL button and you will hear all the customized messages Press the END button To listen to all prerecorded messages: Press the F2 RPL button and the display will show: Replay Class Press the F2 FIX button and you will hear all the prerecorded...
  • Page 192: System Speed Dial Registration

    SYSTEM SPEED DIAL REGISTRATION You have the ability to register (program) the 900 System Speed Dial numbers. The numbers may be 32 digits in length and may include the insertion of a pause. Operation This feature is performed by using the display and the Soft Function buttons. To get the System Speed Dial Registration prompts: Press the ETC button one time and the display will show: GNT SSC...
  • Page 193 To register a pause: When registering the telephone number, at the place where you want to insert a pause: Press the F3 HOLD button then dial for the desired pause time in seconds and a (-) will be inserted followed by the number of seconds To register a Short Flash: When registering the telephone number, at the place where you want...
  • Page 194 To register a directory name for a Speed Dial number: Dial - Dial the System Speed Dial code number - Register the letters of the name using the dial pad Press the button until the desired letter is displayed, then press the F3 HOLD button to enter that letter or number, (up to 10 characters) If you make a mistake, press the F3 HOLD button to back space to...
  • Page 195: System Text Message Registration

    SYSTEM TEXT MESSAGE REGISTRATION If your Attendant console is programmed with a Text Message button, you have the ability to register (program) the 90 System Text Messages. The messages may be 16 characters in length. Operation Press the Feature button FEAT Press the Text Message button TXT MSG - Dial the desired System Text Message Code...
  • Page 196: Transfer Off-Premise

    TRANSFER OFF-PREMISE Transfer Off-Premise allows any user to transfer a call to an outside party by using the TRAN key followed by a trunk group access code. Operation While speaking on an outside line call: Press TRAN and wait for transfer tone Press FLT, CO or dial a CO group access code Dial the external phone number.
  • Page 197 To change outside line group access: Press the F4 GRP button and the display will show: ***Trunk Access Control (GROUP)*** Trunk Access <Group_>= DISP ALLOW DENY - Dial the outside line group number and the display will show the current status: Trunk Access <Group 60>=Allow Press the F3 DENY button to restrict outside line group access Press the F2 ALLOW button to allow outside line group access...
  • Page 198: Trunk Forced Release

    TRUNK FORCED RELEASE Allows you to remove an outside line from service. Operation This feature is performed by using the display and the Soft Function buttons. To get to the Trunk Forced Release prompts: Press the ETC button two times and the display will show: LOCK SRL Press the F3 TRL button and the display will show: ***Trunk Forced Release (Trunk)***...
  • Page 199 To display all outside line status: Press the F1 DISP button after you have entered an outside - line number and the display will show: ***Trunk Forced Release (Trunk)*** DOWN <_ _> DISP The first line of numbers represents the outside line numbers The second line of numbers represents the current status...
  • Page 200 ATTENDANT CONSOLE USER GUIDE - 186...
  • Page 201: Section 6 - Single Line Telephone User Guide

    Section 6 – Single Line Telephone User Guide...
  • Page 202 ADIX APS SINGLE LINE TELEPHONE USER GUIDE - 188...
  • Page 203: Single Line Telephones

    SINGLE LINE TELEPHONES Both Touch-Tone and Rotary Dial Single Line Telephones may be used with the ADIX APS system. Single Line Telephones may use many ADIX features by pressing and releasing the receiver button, (shown in Fig. 2), quickly followed by the dialing of a feature operation code. The feature operation codes listed in this guide are the preset codes that are automatically present when ADIX is turned on.
  • Page 204: Basic Features

    BASIC FEATURES MAKING A 911 CALL Operation From an outside or inside line: Go off-hook. Dial 911 You will be connected to your local Public Safety Answering Point (PSAP). MAKING AN OUTGOING CALL Operation Lift the receiver Dial the access code for an outside line (assigned by the system installer) Wait for the dial tone Dial the desired phone number...
  • Page 205: Making An Intercom Group Call

    MAKING AN INTERCOM GROUP CALL Operation Dial the Intercom Group access number at the Intercom dial tone. MAKING AN E-RESPONSE HELP CALL Operation Lift the receiver or press [SPKR] and remain off hook on ICM for a duration that exceeds the amount of time programmed in the system.
  • Page 206: Picking Up A Call On Hold

    PICKING UP A CALL ON HOLD Operation Lift the receiver Dial the Exclusive Hold code and you will be connected to the call PUTTING A CALL ON CALL PARK Call Park is similar to Hold but allows others to retrieve a call from another extension.
  • Page 207: Handling A Second Call

    HANDLING A SECOND CALL Operation While on an outside or intercom call, if you receive a second call and do not want to hang up on the first call: Place the first call on Hold or Call Park Hang up or press the receiver button Answer the second call To return to the first call: Dial the Hold or Call Park code...
  • Page 208: Advanced Features

    ADVANCED FEATURES ACCOUNT CODE Operation When speaking on an outside line: Press and release the receiver button quickly Dial the Account code Dial the desired account code Dial Press and release the receiver button quickly ALL ATTENDANTS CALL Allows you to call all attendants. Operation Lift the receiver Wait for the dial tone...
  • Page 209: Busy Number Callback

    BUSY NUMBER CALLBACK Operation When you dial an outside number and there is no answer or a busy signal: Do not hang up Press and release the receiver button quickly Wait for the dial tone Dial the Busy Number Callback code Wait for a confirmation tone Hang up and ADIX will call you back periodically to try calling again...
  • Page 210: Busy Outside Line Queuing

    BUSY OUTSIDE LINE QUEUING Operation When attempting to make an outside call and all lines are busy: Do not hang up Dial the Busy Outside Line Queue code Wait for a confirmation tone Hang up ADIX will call you back when an outside line becomes free. If you previously dialed the outside number, that number will automatically be dialed when the receiver is picked up.
  • Page 211: Call Pick-Up

    CALL PICK-UP There are three types of Call Pick-Up: Direct Call Pick-Up, Internal Group Call Pick-Up, and External Group Call Pick-Up. DIRECT CALL PICK-UP Allows you to answer a call ringing at any extension in the office. Operation Lift the receiver Wait for the dial tone Dial the Direct Call Pick-Up code Dial the extension number of the ringing phone...
  • Page 212: Camp-On

    CAMP-ON Operation When you want to transfer a call to an extension that is busy: Do not hang up Press and release the receiver button quickly Wait for the dial tone Dial the desired extension number Hang up To answer a Camp-On call: Hang up on the first call Answer the second call Place the first call on Hold or Call Park...
  • Page 213: Conference

    CONFERENCE ADD-ON (up to 1 outside & 3 inside parties or 4 inside parties) Operation While speaking on an outside or intercom call: Press and release the receiver button quickly Dial the extension number of the party you wish to add When the party answers, press and release the receiver button quickly After you hear a tone, all parties will be connected.
  • Page 214: Trunk-To-Trunk

    TRUNK-TO-TRUNK (Up to 2 outside parties) Operation When you are speaking with two outside parties in a Multi-line Conference call and wish to leave the conversation: Press and release the receiver button quickly Dial the Conference code Hang up To get back in the Multi-line Conference: Lift the receiver Wait for the dial tone Dial the Exclusive Hold code...
  • Page 215: Flash

    FLASH Operation For Long Flash: Press and release the receiver button quickly Dial the Long Flash code Dial new number For Short Flash (Centrex or PBX use): Press and release the receiver button quickly Dial the Short Flash code Dial new number or feature code FLEXIBLE CALL FORWARDING SET FORWARD DESTINATION Operation...
  • Page 216: Forward Cancel

    FORWARD CANCEL You may cancel the forwarding of All calls, CO calls only, or Intercom calls only. Operation Lift the receiver (handset) Enter the Call Forward Code Press * Enter the Call Type number you wish to cancel 1 = All calls (CO/Intercom) 2 = CO calls only 3 = Intercom calls only Note: When the setting is valid, you will hear a confirmation tone.
  • Page 217: Forced/Verified Account Code

    FORCED/VERIFIED ACCOUNT CODE Operation Lift the receiver Dial the access code for an outside line (assigned by the system installer) Wait for the dial tone Dial the desired phone number Dial Wait for the account code entry tone Dial a code Dial only if your code entry is variable in length GROUP PARK...
  • Page 218: Last Number Redial

    LAST NUMBER REDIAL Operation Lift the receiver Wait for the dial tone Dial and ADIX will dial the last outside number dialed Dial the Last Number Redial code if you have a Rotary Dial Telephone MASTER HUNT GROUPS Operation To call a Hunt Group: Lift the receiver Wait for the dial tone Dial the Hunt Group access code...
  • Page 219: Off-Hook Outgoing Call

    To answer messages: When the message lamp on your phone is flashing: Lift the receiver Wait for the dial tone Dial the Message code and ADIX will automatically call the extension that left the message OFF-HOOK OUTGOING CALL Operation Lift the receiver and ADIX will automatically dial the outside number OFF-HOOK OUTSIDE LINE QUEUING Operation...
  • Page 220: Group Call (Internal)

    GROUP CALL (Internal) Allows you to page through the speaker in a group of phones. Operation Lift the receiver Wait for the dial tone Dial the Group Call code (assigned by the system installer) Wait for the Page tone Make an announcement Hang up ZONE PAGE (External) Allows you to access individual groups of external speakers.
  • Page 221: Private Line

    PRIVATE LINE Operation None PROTECTED EXTENSION Operation None SHIFT CALL Operation When you make an intercom call, but the called extension cannot be reached, and you wish to call another extension: Do not hang up Dial the last digit of the next desired extension number SINGLE LINE TELEPHONE USER GUIDE - 207...
  • Page 222: Speed Dial

    SPEED DIAL PERSONAL SPEED DIAL REGISTRATION Operation To register Personal Speed Dial Numbers (with an outside line group): Lift the receiver Wait for the dial tone Dial the Speed Dial Registration code - Dial the Personal Speed Dial code Wait for the beep tones Dial the access code for the outside line group Wait for the dial tone Dial the phone number...
  • Page 223: To Speed Dial A Number

    TO SPEED DIAL A NUMBER Operation If you have a Touch-tone Phone: Lift the receiver Wait for the dial tone Dial Dial the Speed Dial code The system will automatically dial the registered number. If you have a Rotary Dial Phone: Lift the receiver Wait for the dial tone Dial the Speed Dial Access code...
  • Page 224: System Announcement Message

    SYSTEM ANNOUNCEMENT MESSAGE Operation To play the System Announcement Message: Lift the receiver Wait for the dial tone Dial the System Announcement Message code 525 TONE/VOICE CALLING Operation To switch the calling mode to a Digital Telephone: Dial the extension number Dial UNANSWERED INCOMING OUTSIDE LINE WARNING TONE...
  • Page 225: Section 7 - Zt-D Telephone User Guide

    Section 7 – ZT-D Telephone User Guide...
  • Page 226 ADIX APS ZT-D TELEPHONE USER GUIDE - 212...
  • Page 227: Zt-D Telephones

    ZT-D TELEPHONES The telephone sets from Iwatsu's smaller ZT-D system may be used with ADIX. ZT-D Telephones (shown in Fig. 3) have four Fixed Feature buttons and six Programmable Feature buttons. The four Fixed Feature buttons are permanently assigned as Intercom (ICM), Transfer (TRAN), Feature (FEAT) and Hold/Do Not Disturb (HOLD/DND).
  • Page 228 ZT-D TELEPHONE (Fig. 3 ZT-D TELEPHONE USER GUIDE - 214...
  • Page 229: Section 8 - Digital Doorphone User Guide

    Section 8 – Digital Doorphone User Guide...
  • Page 230 ADIX APS DIGITAL DOORPHONE USER GUIDE - 216...
  • Page 231: Digital Doorphones

    DIGITAL DOORPHONES Digital Doorphones (shown in Fig. 4) provide an economical and simple method to allow visitors to make an intercom call to gain entrance to your building. Operation To place a call from a Digital Doorphone: Press and release the button on the Digital Doorphone, you will hear a ringing tone and the lamp on the button will change from red to green Wait for an answer...
  • Page 232 DIGITAL DOORPHONE USER GUIDE - 218...
  • Page 233: Section 9 - Direct Inward System Access (Disa) User Guide

    Section 9 – Direct Inward System Access (DISA) User Guide...
  • Page 234 ADIX APS DISA USER GUIDE - 220...
  • Page 235: Direct Inward System Access (Disa)

    DIRECT INWARD SYSTEM ACCESS (DISA) Direct Inward Dial Access (DISA) allows an external caller to access ADIX intercom dial tone by dialing the phone number of an outside line that is dedicated for DISA. DISA gives the external caller the ability to make intercom, hunt group and external calls, the ability to forward calls, and also have access to the paging system.
  • Page 236 DISA USER GUIDE - 222...
  • Page 237: Section 10 - Hospitality Features User Guide

    Section 10 – Hospitality Features User Guide...
  • Page 238 ADIX APS HOSPITALITY FEATURES USER GUIDE - 224...
  • Page 239: Hospitality Features

    PSAP to identify the caller’s location in a building is sent to the PSAP along with the call. Check with your system installer or Authorized Iwatsu Distributor to make sure your system is programmed for Enhanced 911 Service.
  • Page 240: Message Waiting Control

    MESSAGE WAITING CONTROL Allows you to inform a guest that there is a message waiting for them by lighting a Message Waiting Lamp on the phone in their room. This operation allows you to send a message without having the phone ring. Operation To turn Message Waiting on: Press the Speaker button SPKR...
  • Page 241: Room Status

    ROOM STATUS The buttons on a Direct Station Selection Unit (DSS) may be programmed to inform you of the status of your guest rooms. There are nine status indications: VACANT-READY (CLEANING CONFIRMED) VACANT-TO BE CLEANED VACANT-CLEANED OCCUPIED (IN ROOM)-READY (CLEANING CONFIRMED) OCCUPIED (IN ROOM)-TO BE CLEANED OCCUPIED (IN ROOM)-CLEANED...
  • Page 242: From To Be Cleaned To Cleaned

    Operation To change the status of a guest room from the DSS: Press the button on the DSS representing the guest room to have its status changed Press the button representing the desired Room Status and the lamp on that button will change to represent the new status Room Status Button Lamp Call Externally...
  • Page 243: Wake-Up Call

    WAKE-UP CALL Allows you or a guest to enter the time that they wish to be notified that it is time to wake-up. Guests are notified by having their phone ring five minutes prior to the time that was set. If there is not an answer to the first attempt, ADIX will call the guest room at the time set.
  • Page 244: Wake-Up Call Report

    To set a wake-up call from a guest room: Lift the receiver Wait for the dial tone Dial the Wake-Up Call code Wait for a confirmation tone Dial the wake-up time in military time H H : M M Wait for a confirmation tone Hang up To cancel a wake-up call from a guest room: Lift the receiver...

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