Table of Contents
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Table of Contents
Related Manuals for Iwatsu enterprise cs
Summary of Contents for Iwatsu enterprise cs
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Page 2: Multipurpose Keys
Control Red LED Red LED This guide describes basic features and operations for Iwatsu telephones. This includes IP and Digital Multiline Telephones and the MKT Digital Key Telephone. Certain features are not available on all Iwatsu models. For more information, refer to your Iwatsu Owner’s Manual or contact your authorized ICON... -
Page 3: Basic Features
ICM - The intercom system is the internal network used communicate between telephone extensions in your Iwatsu system. Pressing the [ICM] key connects you to an intercom line for conversation with other extensions. BASIC FEATURES Making an Outgoing Call • Lift the receiver. -
Page 4: Making An Intercom Call
Press [FEAT] key and dial 6+6 (Full-Duplex). • Press [FEAT] key and dial 0+6+6 (Half-Duplex). 911 Support At default, your Iwatsu system is programmed to auto- matically contact your local Public Safety Answering Point (PSAP) when 911 is dialed. Enhanced 911... -
Page 5: Call Park
Call Park Park a call so that it can be retrieved from another extension. Putting a call in Call Park When speaking on an outside line: • Press the [PARK] key. • You will hear confirmation tone and the [PARK] key will flash green. -
Page 6: Save Dialed Number
Save Dialed Number While speaking on an outside line: • Press the [FEAT] key and dial 2+1. • Press the [SAVE DIAL] key (if assigned). • You will hear a confirmation tone that indicates the phone number you just dialed has been saved. To dial the saved number •... -
Page 7: Answering Machine Emulation
To delete a call record from system memory: • With a call record displayed, press the [USD] key. To make a call by automatically dialing the Caller ID number: • Display a call record. • Press the [USAS] key, [USAT] + trunk group num- ber. -
Page 8: Busy Number Callback
Busy ICM Callback When you call another extension and get a busy signal, do not hang up. • Press the [FEAT] key and dial 4+3. • Press the [ICM CALLBACK] key (if assigned). Hang up after you hear a confirmation tone. When the busy extension becomes available, the system will call you back. -
Page 9: Call Recording
Call Divert (ECS only) When a call is ringing at your station and your station is idle, off hook, or on a call, you can send that call immediately to your Call Forward No Answer Destination. • Press your [MBOX] key. Note: Call Divert is not supported for ACD Calls. -
Page 10: Conference Call
Conference Call The Iwatsu Enterprise-CS allows you to make confer- ence calls with any combination of up to four internal and outside lines on the same call. To Make a Conference Call: While speaking on an internal or outside call: •... -
Page 11: Flexible Call Forwarding
If your phone does not have [FLASH] or [S FLASH] buttons: • Press [FEAT] then dial 1+1 for Flash. • Press [FEAT] then dial 1+2 for Short Flash. Flexible Call Forwarding You can set your phone to forward calls to another extension or to an external telephone number. -
Page 12: Whisper Page
Follow Me Forward Set Follow Me Destination • Lift the receiver (handset). • Press [FWD] + [FWD]. • Enter the Call Type you wish to forward: 1 = All calls (CO/Intercom). 2 = CO calls only. 3 = Intercom calls only. •... -
Page 13: Speed Dial
Personal Ring Tones You may choose one of eight different ring tones to distinguish your station from others. To play a ring tone at your system extension: • With your station idle press FEAT + # + * + 1-8. To select a ring tone for your system extension: •... -
Page 14: Text Messaging
To register a directory name for a speed dial num- ber: • Do not lift receiver. • Press the FEAT key. • Press the [SPEED] key and *, then dial the desired Personal Speed Dial Code (90-99). • Register the letters of the name using the dial pad. •... - Page 15 To select and send a busy bypass text message: While calling a busy or idle extension: • Press [TEXT MSG] + text message number (00- 99), or [TEXT MSGn]. To respond to a busy bypass text message while on a call: While on a call with a busy bypass text message on your display: •...
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Page 16: Universal Night Answer
Registering Personal Text Messages To enter a personal text message: • Press FEAT + [TEXT MSG] + text message num- ber (90-99). • Press the following keys for text message data entry: A,B,C,2 A,B,C,2 D,E,F,3 D,E,F,3 ,.,[space],1 ,.,[space],1 G,H,I,4 G,H,I,4 J,K,L,5 J,K,L,5 M,N,O,6... -
Page 17: Menu Display
• Use the Up/Down arrow keys on the right side of the display to view the desired feature code. For a full list of Display Menu features, please refer to the IP Telephone User Guide in your Iwatsu Enter- prise-CS Owner’s Manual. -
Page 18: Table Of Contents
INDEX Symbols Keys ..............1 911 Support.............3 ADVANCED FEATURES ........5 Answering Machine Emulation (Voice Mail Monitor) .......6 BASIC FEATURES .........2 Busy ICM Callback..........7 Busy Number Callback........7 Call Storage (System) ........5 Call Coverage ..........7 Call Divert............8 Call Park............4 Call Pick-Up ............8 Internal Group ..........8 Direct Extension ..........8 Call Recording..........8 Conference............9... - Page 19 Key Lamps ............1 Last Number Redial.........5 Layer 2 Switch..........15 Making an Outgoing Call .........2 Making an Intercom Call........3 Making an Intercom Group Call ......3 MENU DISPLAY..........16 Multipurpose Keys...........1 Mute Key ............2 Paging .............11 Personal Ringing Tones ........12 Picking Up a Call On Hold.......3 Putting a Call On Hold........3 Receiving an Incoming Call......2 Ringer Volume Control ........2...
- Page 20 For more information contact your authorized ICON Voice Networks Dealer. Iwatsu is a registered trademark of Iwatsu Electric Co., LTD. Trademarks for third party products and services are the property of their respective owners.