Iwatsu ICON IX-5930 Series Quick Reference Manual
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Also See for ICON IX-5930 Series:
- Owner's manual (386 pages) ,
- Quick reference manual (21 pages)
Table of Contents
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Table of Contents
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Summary of Contents for Iwatsu ICON IX-5930 Series
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Page 2: Self-Labeling Keys
Setup Keys Iwatsu ICON Series IX-5930 IP Key Telephone This guide describes basic and advanced features and operations for your Iwatsu ICON Series IX-5930 or IX-5910 IP Telephone. For more information, refer to your Iwatsu Owner’s Manual or contact your authorized Iwatsu distribu- tor. - Page 3 Intercom - The intercom system is the internal network used to communicate between the tele- phone extensions in your Iwatsu system. Pressing the Intercom menu key connects you to an inter- com line for conversation with other extensions. Voice Mail - This key is used to access your voice mailbox.
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Page 4: Basic Features
BASIC FEATURES 911 Dialing At default, your Iwatsu system is programmed to automatically contact your local Public Safety An- swering Point (PSAP) when 911 is dialed. Enhanced 911 Service ensures that when 911 is dialed from a system extension, information that allows the PSAP to identify the caller’s location in a building is sent to... - Page 5 Placing a Call On Hold When speaking on an outside line: • Press the HOLD/DND key. The active outside line key lamp flashes green on your phone and red at other extensions. If the call is not picked up, the call will ring again at your phone.
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Page 6: Self-Labeling Display
SELF-LABELING DISPLAY Self-Labeling Display The Iwatsu ICON Series IP Telephones are equipped with Self-Labeling keys that support sys- tem features. When a key is changed on the key pattern of your phone, the label will change. Under- lined keys have an associated sub-menu. -
Page 7: Setup Menu
SETUP MENU From the Setup Menu you can pair a Bluetooth headset, change the LCD Contrast, activate an Iwatsu Ticker (TFD), and perform station program- ming through the User Options selection. The Setup menu can only be accessed while the phone is in the idle mode. -
Page 8: Lcd Contrast
To Activate the Ticker • Press the Setup Menu key. • Press Iwatsu Ticker (TFD). • Select a ticker (TFD). Up to five data sources can be programmed in the system database. • Select the ticker scroll Speed: •... - Page 9 Change Your Station Password Note: If your station does not have an assigned Station Password, you will not have access to the User Options menu. • Press the Setup Menu key. • Press User Options. • Enter your current Station Password and press Enter.
- Page 10 Change Your Camp-On Recall Timer • Press the Setup Menu key. • Press User Options. • Enter your Station Password and press Enter. • Press the right navigation key to move to the next menu page. • Select Camp-On Recall Timer. •...
- Page 11 Change the LCD Backlight Duration The LCD backlight timer can be adjusted for each IX-5930/IX- 5910. • Press the Setup Menu key. • Press User Options. • Enter your Station Password and press Enter. • Press the right navigation key to scroll to the LCD Backlight Duration menu page.
- Page 12 DISPLAY MENU FEATURE OPERATION Call Log Your IX-5930 and IX-5910 are programmed to cap- ture, store, and display telephone numbers and Caller ID information for the last 10 Incoming and 10 Outgoing calls with Caller ID, ANI, or DNIS informa- tion and time and date stamp.
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Page 13: Call Forward
Call Forward You can set your phone to forward calls to another extension, to an external telephone number, or a number stored in your Personal Speed Dial Bin. You can also separate Call Forward destinations for ICM calls and CO incoming calls. For example, you could forward all ICM calls to external number or a number programmed in you Personal Speed Dial Bin and all CO calls to another extension. -
Page 14: Call Forward-Follow-Me
• Select the flashing (active) entry. • Press Exit to end the operation. Conference Call The Iwatsu Enterprise-CS allows you to make conference calls with any combination of up to four extensions and outside lines on the same call. To Make a Conference Call: While speaking on an outside or internal call: •... - Page 15 Directory Your IX-5930/IX-5910 is equipped with a Directory for access to the Internal Directory, System Speed Dial, Personal Speed Dial, and Direct Bin Access. Internal (Internal Station Directory) • Press the Directory key. • Press Internal. • Select an entry: •...
- Page 16 Direct Bin Access (Personal Speed Dial Bin) • Press the Directory key. • Press Direct Bin Access. • Enter the Personal Speed Dial Bin Number 90- 98 or System Speed Dial Bin Number 000-899. Note: Personal Speed Dial Bin 99 is used to store the External Call Forward Destination.
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Page 17: Transfer To Park
Park Park a call so that it can be answered from another extension. Placing a Call in Call Park When speaking on an outside line: • Select the Park key. • You will hear dial tone and Park menu text will flash with the caller ID information (if the key is programmed on the display). - Page 18 Redial To automatically redial the last (CO call) outside number you called: • Press the Redial key (If programmed). Text Web Text Web must be programmed in the system data- base to use this feature. Your programmed Text Web categories will vary based on database pro- gramming.
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Page 19: Advanced Features
ADVANCED FEATURES Making an E-Response Help Call If programmed, your Iwatsu Enterprise-CS System provides emergency notification to a group of telephones or paging system. Note: This feature is in addition to 911 Support. • Go off hook and do not dial for more than 10 seconds. -
Page 20: Busy Number Callback
Busy ICM Callback When you call another extension and get a busy signal, do not hang up. • Press the FEATURE key and dial 4+3. • Press the ICM CALLBACK key (if assigned). • Hang up after you hear a confirmation tone. When the busy extension becomes available, the system will call you back. -
Page 21: Call Divert
Call Divert When a call is ringing at your station and your sta- tion is idle, off hook, or on a call, you can send that call immediately to your Call Forward No Answer Destination. This is typically your voice mailbox. •... -
Page 22: Do Not Disturb
• If programmed for Quick Forward operation, pressing HOLD/DND will automatically forward all incoming calls to your active forward destina- tion or fixed call forward destination. Note: Hold/Quick Forward is the default setting for the HOLD/DND key in the Iwatsu ICON Series tele- phones. -
Page 23: Master Hunt Groups
Master Hunt Groups The Iwatsu Enterprise-CS allows extensions to be programmed into Hunt Groups. Each Hunt Group is assigned code and when dialed the system searches for the first idle extension. To Call a Hunt Group • Lift the receiver. -
Page 24: Speech Dialing
Make a Speech Call • Press the Speech key. • After the prompt, say the name of a contact that is stored in the Iwatsu Enterprise TOL mailbox directory. • When prompted, confirm the contact name and the contact is called. -
Page 25: Text Messaging
Text Messaging You may send a manual signaling or busy bypass text message to the display of another system ex- tension. You may also send a stored text message that lights the Text Message key TEXT MSG at another system extension. Busy Bypass/Manual Signaling Text Messages To select and send a manual signaling text mes- sage... -
Page 26: Universal Night Answer
To scroll through the available personal text messages • Go off hook and press TEXT MSG + * + text message number (90-99). • With a message displayed press # to scroll for- ward and * to scroll backward. Registering Personal Text Messages To enter a personal text message •... -
Page 27: Direct Inward System Access
• Once an outside call has been made, another call may not be placed. LAYER 2 SWITCH There are two jacks on the back of your Iwatsu ICON Series IP Telephone. One jack is labeled “PC” and the other is labeled “LAN”. Use the PC jack to connect to a second device. - Page 28 Bluetooth headset not manufactured by Iwatsu is “As is” and is not supported, warranted, or guar- anteed by Iwatsu in any manner, and Iwatsu hereby disclaims any and all implied warranties of mer- chantability and fitness for a particular purpose.
- Page 29 INDEX Numeric 911 Dialing ............3 ADVANCED FEATURES ........18 Answering Machine Emulation (Voice Mail Monitor) .......18 BASIC FEATURES .........3 BLUETOOTH CONDITIONS......27 Bluetooth Environmental Conditions ...27 Bluetooth Operating Conditions ....27 Bluetooth Pairing/Connect/Disconnect....6 Busy ICM Callback..........19 Busy Number Callback........19 Call Coverage ..........19 Call Divert............20 Call Forward............12 Program a Forward Destination ....12 Activate a Forward Destination ....13...
- Page 30 INDEX Intercom ............2 INTRODUCTION..........1 Key Lamps ............1 Last Number Redial ........3 Layer 2 Switch..........26 LCD Contrast ..........7 Making an Intercom Call .........3 Making an Intercom Group Call ......3 Making an Outgoing Call .........3 Master Hunt Groups........22 Message Waiting..........22 Multipurpose Keys...........1 Mute Key ............2 Paging .............22 Park..............16...
- Page 31 INDEX Text Messaging ..........24 Text Web ............17 Ticker Field Display (TFD).......7 Transfer ............2 Transferring a Call to Another Extension ..4 Transfer to Park..........16 Universal Night Answer ........25 User Options (Station Programming) ....7 Change Your Station User ID......7 Change Your Station Password ....8 Change Your Dial Confirmation Tone ..8 Change Your Default Handset Volume ..8 Change Your Hold Recall Timer....8...
- Page 32 INTENDED AND THEIR NETWORKS AND TRANSMISSION FACILITIES ARE ADE- QUATELY SECURED AGAINST UNAUTHORIZED INTRUSION. Depending on the hardware, software and programmed functions in your Iwatsu system, available features and feature operation may differ from those listed in this guide. For more information contact your authorized Iwatsu distributor.