Basic Features; Making An Outgoing Call - Iwatsu ADIX ACD Quick Reference Manual

HOLD/DND (Hold/Do Not Disturb) - This button is
used to put a call on Hold, or to set the Do Not
Disturb function. Do Not Disturb mode prevents calls
from ringing at your extension. (When an Agent is
logged-in, DND prevents only non-ACD calls from
ringing. Not Available must be used to prevent ACD
Calls from ringing.)
Handset Volume Control - The Handset (receiver)
Volume Control button allows you to adjust the
receiver volume to one of three levels.
Ringer Volume Control - The Ringer Volume Control
button allows you to adjust the ringer volume to one
of four levels.
Speaker Volume Control - The left button lowers the
speaker volume, the right button raises it.
MIC OFF - When using the speakerphone or ICM
hands-free answer back feature, the MIC OFF button
prevents your voice from being heard by the person
on the other end of your call. When the MIC OFF
button LED is red, the microphone is off. When the
MIC OFF button LED is not lit, the microphone is
on. Press the MIC OFF button to toggle between
microphone off and microphone on.
ICM - The intercom system allows communication
between the telephone extensions in your ADIX
system. Pressing the ICM button connects you to
an intercom line for conversation with another
extension.

BASIC FEATURES

Making an Outgoing Call

Lift the receiver.
Press an outside line button [FLT], [COL], [OPT].
After you hear dial tone:
Dial the telephone number.
Make a dialing mistake?
Press the FLASH button [FLASH] to reorder dial
tone.
Dial again.