Busy Icm Callback; Busy Number Callback; Call Coverage - Iwatsu ICON Series Quick Reference Manual

Busy ICM Callback

When you call another extension and get a busy
signal, do not hang up.
• Press the FEATURE key and dial
or
• Press the ICM CALLBACK key (if assigned).
• Hang up after you hear a confirmation tone.
When the busy extension becomes available, the
system will call you back.
• Lift the receiver and you are automatically
connected to the extension.

Busy Number Callback

When an outside number you have called is busy,
you may tell the system to remind you to try again.
• Do not hang up.
• Press the FEATURE key and dial
or
• Press the TRUNK CALLBACK key (if assigned).
• Dial the desired time you want to be called back.
• Hang up after you hear a confirmation tone.
After the set time, the system will call you back to try
again.
• Lift receiver to automatically dial the number.
To cancel busy number callback
• Lift the receiver.
• Press the FEATURE key and dial
or
• Press the TRUNK CALLBACK key and
• Hang up after you hear a confirmation tone.

Call Coverage

Self-Labeling and Multipurpose keys can be
assigned as Call Coverage keys to indicate calls
ringing at another extension.
Coverage key for another extension on your
telephone, you can answer calls ringing at that
extension by pressing the Call Coverage key.
To answer a call at another extension
When you hear the Call Coverage tone or see the
green Call Coverage lamp indication on your phone.
• Lift the receiver.
• Press the CALL COVERAGE key.
• You will be connected to the call.
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If you have a Call