Troubleshooting Flowchart - Toshiba T4500 User Manual

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Troubleshooting Flowchart

Use the flowchart in Figure 2-1 as a guide for determining which troubleshooting procedures to
execute. Before going through the flowchart steps, verify the following:
Ask the user if a password is registered, and if it is, ask him or her to enter it. If the user
has forgotten the password, refer to Appendix H for information on password deletion.
Verify with the customer that Toshiba MS-DOS is installed on the hard disk. Non-Toshiba
operating systems can cause the computer to malfunction.
Make sure all optional equipment is disconnected from the computer.
Make sure the floppy disk drive is empty.
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