palmOne Vision Smart Device Treo 650 User Manual page 255

7. Reboot your computer.
8. Reinstall the Software Installation CD that came with your Treo 650.
Synchronization Starts But Stops Without Finishing
If you upgraded from a previous Palm Powered device or received a system error,
such as Sys0505, there may be conflicts with software on your device. As you
complete the following steps, synchronize after each step. If the synchronization is
successful, you do not need to complete the remaining steps.
1. Locate your Backup folder and rename the folder (e.g. BackupOld):
Windows: C:\Program Files\palmOne\username
Mac: Mac HD\Applications\palmOne\Users\username
2. Synchronize.
3. Manually reinstall any third-party applications you want on your phone. If
necessary, use the items in the old Backup folder you moved.
4. (Windows only) If the Windows New Hardware Wizard appears, the
synchronization process may be timing out before the wizard completes its
job. Follow all instructions in the New Hardware Wizard, and try
synchronizing again.
5. Uninstall palmOne software.
6. Reboot your computer.
7. Reinstall the palmOne Software Installation CD that came with your Treo 650.
Tip: The HotSync Log can tell you when and why synchronization stopped. Right-click the
HotSync Manager
Help
icon in your Windows System Tray, and then select
View Log
.
243