Error Messages - Monarch 9855 Operator's Handbook Manual

Problem
Backing paper is wrapped
around platen or peel
roller.
Blank labels print or 750
series errors.
When downloading a script,
the printer errors.
After downloading a script,
the script does not appear
to be loaded.
If you cannot fix a problem, call Technical Support.
E r r o r M e s s a g e s
You may receive the following types of error messages:
Data Errors
♦
Communication Errors
♦
Some errors numbered 400-438 and 500-574 are internal software errors.
Errors numbered 900-999 are hard printer failures. If you cannot clear an
error, turn off the printer, wait several seconds and then turn on the printer.
For a complete list of errors, refer to the optional Packet Reference Manual
available on our Web site. Call Technical Support if you need additional
assistance.
Action
Carefully remove the backing paper. Make sure the
backing paper tears at the saw-toothed tear edge
when using backfeed and peel mode.
Clean supply sensors.
Check the available flash memory. Format flash
memory or clear NVRAM.
Try formatting flash memory, then download the script
again.
Diagnostics & Troubleshooting 10-7