Setting The Call Answering Mode - Polycom VSX 3000 Administrator's Manual

Administrator's Guide for the VSX Series

Setting the Call Answering Mode

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3. Select and configure these settings:
Setting Description
Display Time in Specifies whether to display the elapsed time or the local
Call time during a call. You can also choose not to display the
time.
Call Detail Report Specifies whether to generate a report of all calls made with
the system. When selected, details for all calls can be
viewed via the VSX Web and downloaded as a .csv file.
Recent Calls Specifies whether to display the Recent Calls button on the
home screen. The Recent Calls screen lists the site number
or name, the date and time, and whether the call was
incoming or outgoing.
Note: If the Call Detail Report option is not selected, the
Recent Calls option is not available.
Far Site Name Turns the far site name display on or off, or specifies the
Display Time time period the far site name appears on screen when calls
first connect.
To set the call answering mode:
1. Go to System > Admin Settings > General Settings > System Settings >
Call Settings.
2. Select Auto-Answer Point to Point to set the answer mode for calls with
one site, or select Auto-Answer Multipoint (VSX 3000, VSX 7000,
VSX 7000s, VSX 7000e, and VSX 8000 only) to set the mode for calls with
two or more other sites.
3. Select one of the following:
— Yes – Answers calls automatically.
— No – Enables you to answer calls manually.
— Do Not Disturb – Refuses incoming calls automatically. The caller
receives a message that the site is unavailable.
If you have a VSX 3000 system that you are using as your PC monitor,
Polycom recommends that you set up the system so that you have to
answer calls manually. If you receive a call while using the system as a PC,
you hear a ringing sound and you can switch to video to answer the call
manually. Alternatively, you can ignore the call and it will not connect,
thereby preventing the caller from seeing or hearing you at your desk.