Four Slot Ethernet Cradle - Motorola MC55 User Manual

Four Slot Ethernet Cradle

Troubleshooting the Four Slot Ethernet Cradle
Table 7-4
Symptom
Attempt by the MC55
to ActiveSync failed.
During
communication, no
data transmits, or
transmitted data was
incomplete.
Cause
MC55 removed Wait one minute and reinsert the MC55 in the cradle. This allows
from the cradle the cradle to attempt another synchronization.
while the LED was
blinking green.
Using an outdated Visit
version of
ActiveSync.
ActiveSync on the Wait one minute and reinsert the MC55 in the cradle. This allows
host computer has the cradle to attempt another synchronization.
not yet closed the
previous ActiveSync
session.
Incorrect cable Ensure the correct cable (Ethernet) is used with the cradle.
configuration.
Communication Perform setup as described in the MC55 Integrator Guide.
software improperly
configured.
MC55 ActiveSync On the MC55, tap
disabled or not button. Then, uncheck the
configured to accept check box.
network connection.
Host ActiveSync On the host computer, check
disabled or not network (Ethernet) Server Connection with this desktop computer.
configured to accept
network connection.
MC55 removed Replace MC55 in cradle and retransmit.
from cradle during
communications.
MC55 has no active An icon is visible in the status bar if a connection is currently active.
connection.
Maintenance & Troubleshooting
Solution
http://www.microsoft.com for the latest ActiveSync software.
>
Start ActiveSync
Enable PC sync using this connection:
File
> > >
Tools Options Options
> >
Connection Settings Allow
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