Single Slot Usb Cradle - Motorola MC55 User Manual

7 - 8 MC55 User Guide

Single Slot USB Cradle

Troubleshooting the Single Slot USB Cradle
Table 7-3
Symptom
LEDs do not light
when MC55 or spare
battery is inserted.
MC55 battery is not
charging.
Spare battery is not
charging.
During data
communication, no
data transmits, or
transmitted data was
incomplete.
Possible Cause
Cradle is not Ensure the power cable is connected securely to both the cradle
receiving power. and to AC power.
MC55 is not seated Remove and re-insert the MC55 into the cradle, ensuring it is firmly
firmly in the cradle. seated.
Spare battery is not Remove and re-insert the spare battery into the charging slot,
seated firmly in the ensuring it is firmly seated.
cradle.
MC55 was Ensure cradle is receiving power. Ensure MC55 is seated
removed from correctly. Confirm main battery is charging under
cradle or cradle >
System
was unplugged six hours.
from AC power too
soon.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
The MC55 is not Remove and re-insert the MC55 into the cradle, ensuring it is firmly
fully seated in the seated.
cradle.
Extreme battery Battery does not charge if ambient temperature is below 0°C
temperature. (32°F) or above 40°C (104°F).
Battery not fully Remove and re-insert the spare battery in the cradle, ensuring it is
seated in charging firmly seated.
slot.
Battery inserted Re-insert the battery so the charging contacts on the battery align
incorrectly. with the contacts on the cradle.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
MC55 removed Replace MC55 in cradle and retransmit.
from cradle during
communications.
Communication Perform setup as described in the MC55 Integrator Guide.
software is not
installed or
configured properly.
Action
> . The 3600 mAh battery fully charges in less than
Power
>
Start Settings