Toshiba Satellite M100 Maintenance Manual page 76

2.15 5IN1 Card Troubleshooting
To determine if the computer's built-in Fingerprint is functioning properly, perform the
following procedures. Figure 2-17 outlines the process. Start with Procedure 1 and continue as
instructed.
Procedure 1:
Procedure 2:
Procedure 1 Fingerprint connection check
The Fingerprint is connected via the Fingerprint FPC to the system board. Make sure the Fingerprint FPC cable is
firmly connected to the Fingerprint and system board. Refer to Chapter 4, Replacement Procedures, for instructions
on how to disassemble the computer and then perform the following checks.
If any of the connections are loose, reconnect firmly. If any of the connections is damaged, or there is still an error,
go to Procedure 2.
Procedure 2 Fingerprint replacement check
The Fingerprint unit or FPC may be defective or damaged. Replace each with a new one following the steps in
Chapter 4. If the FDD is still not functioning properly, replace the system board with a new one following the steps
in Chapter 4.
Satellite M100 Series Maintenance Manual
Fingerprint connection check
Fingerprint replacement check
[CONFIDENTIAL]
2 Troubleshooting Procedures
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