2010】Skew Detection Error, 【2017】Paper Right Side Detection Error, 【2018】Paper Left Side Detection Error, 【2405】Borderless Printing Disabled - Canon iPF9000S Troubleshooting Manual

6. 【2010】Skew detection error, 【2017】Paper right side
detection error, 【2018】Paper left side detection error,
【2405】Borderless printing disabled
The multisensor cannot detect the paper width.
Occurrence
A skew has been detected by the multisensor.
conditions
Multisensor detection
error
Paper problem
Paper feed problem
Cause
Check to see if roll paper have hit the reference side of the spool (paper winding out
C1
of order).
Check to see if the spool is not broken or if it is locked.
C3
Check to see "Borderless Spacer" has been set for borderless printing in the A1 or A2
C1 size.
(iPF5000 Series only)
Load cut sheet with the paper guides adjusted to the paper width.
C3
The firmware is Ver. 1.13 or any earlier release (tracing paper compatibility/skew
C1, C3
control).
C1 Check to see if the leading edge of paper cut is not left.
C2 Check to see if suction holes are not clogged with paper dust or other foreign matter.
C2 Check to see if preprinted or color paper is not used.
C2 Check to see if the leading edge of the paper is correctly cut (it is not cut slantwise).
C2 Check to see if the paper is not cockled, soiled or broken.
Check to see if non-recommended paper, such as thin tracing paper and
C2
semitransparent mat paper, is not used.
C2 Does not occur with A4 plain paper → Not a multisensor fault
C1 Adjust the optical axis of the multisensor (in service mode) to confirm the recovery
If none of the above apply, check error logs.
Flow 1
Check the leading end
position of paper
Troubleshooting Guide
Improperly adjusted or mounted multisensor optical axis
C1 Low light intensity (due, for example, to soiling)
Paper with its leading edge cut remaining
Reflectance problem (thin tracing paper, semitransparent mat paper, etc.)
Soiled or broken
C2
Preprinted paper used
Curled leading edge of paper
Insufficient feeding force
C3
Skewing
Point to check
Feeding failure caused by
paper dust
Nipping failure
Feeding failure caused by a
short nip pressure
Remove the cause of curling of the paper
If the leading end of the paper is shaped
improperly, check the cutter
Remove LF roller paper dust
Influenced by curled thick paper
Nip cam out of phase
Faulty nip spring
3-12
Action
Explain.
Replace.
Explain.
Explain.
Upgrade to the
latest release.
Remove.
Remove.
Explain.
Check the
cutter.
Check the
paper.
Explain.
Flow 1
Adjust the
optical axis.