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Appendix
Symptom
The smartphone was not
charged.
Error messages
When problems occur with this product, an error message appears on the display. Refer to the
table below to identify the problem, then take the suggested corrective action. If the error persists,
record the error message and contact your dealer or your nearest Pioneer service centre.
Common
Message
AMP Error
Product overheat. System will
be shut down automatically
in 1 minute. Restart the pro-
duct by ACC-Off/On may fix
this problem. If this message
keeps showing up, it is possi-
ble that some problem oc-
cured in the product.
Disc
Message
Error-02-XX/FF-FF
Different Region Disc
Unplayable Disc
Unplayable File
Skipped
Cause
Charging stopped because the tem-
perature of the smartphone rose
due to prolonged use of the smart-
phone during charging.
More battery power was consumed
than was gained from charging.
Cause
This product fails to operate or the
speaker connection is incorrect; the
protective circuit is activated.
The temperature is too high for this
product to operate.
Cause
The disc is dirty.
The disc is scratched.
The disc is loaded upside down.
There is an electrical or mechanical
error.
The disc does not have the same re-
gion number as this product.
This type of disc cannot be played
on this product.
This type of file cannot be played on
this product.
The inserted disc contains DRM
protected files.
Action
Disconnect the smartphone from the cable,
and wait until the smartphone cools down.
This problem may be resolved by stopping
any unnecessary services on the smartphone.
Action
Check the speaker connection. If the mes-
sage fails to disappear even after the engine
is switched off/on, contact your dealer or an
authorised Pioneer Service Station for assis-
tance.
Follow the instructions displayed on the
screen. If this does not solve the problem,
contact your dealer or an authorised Pioneer
Station for assistance.
Action (Reference)
Clean the disc.
Replace the disc.
Check that the disc is loaded correctly.
Press the RESET button. (Page 10)
Replace the DVD with one bearing the correct
region number.
Replace the disc with one that can be played
on this product.
Select a file that can be played. (Page 174,
Page 186)
The protected files are skipped.
Appendix
161
Engb
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