Using Features Via The 5330/5340 Phone - Mitel OfficeConnect User Reference Manual

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10
Using the phone system
Appearance key or the
4
To end the call before you have completed dialing, choose one of the
following:
Replace the handset if using the handset.
Select the
Press the END softkey.
Making a second call on the 5330/5340 phone
To make a second call while on an active call, follow these steps:
1
Press any available Line Appearance key. This puts the active call on
hold, and provides dial tone for a second call.
2
To make an internal call, dial the extension. To make an external call, dial
the prefix required for external dialing (usually 9) followed by the number
you want to call.
3
When you finish dialing the number the call is placed.
4
If you place an internal call, the Information Area Display shows the
extension and name of the connected party once the call is answered. If
you place an external call, the Information Area Display shows the name
of the connected party, or if the name is unknown, just the phone number.
5
To switch between two active calls, press the flashing Line Appearance
key. This puts the active call on hold, and activates the other call.
Ending one call keeps the second call on hold. To reconnect to the second
call, press the flashing Line Appearance key.

Using features via the 5330/5340 phone

This section explains the features available from your phone. Some of these
features must be pre-programmed in order to be available. To learn how to
program features to keys see "Program memory keys" on page 122.
3-way call on the 5330/5340 phone
Using 3-Way Call, you can set up a phone call among three separate parties.
To activate 3-Way Call, follow these steps:
1
While on an active call, press the CONF softkey. This places the first call
on hold, and selects an available Line Appearance. The Information Area
Display prompts you to enter who to "Conf with:"
2
Enter the phone number of the third party.
key instead of lifting the handset.
key if using the speakerphone.
Final

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