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Final
maximum number of simultaneous calls that you can monitor for one
Monitor Primary equals the number of Line Appearances that the Monitor
Primary has programmed on their phone.
For example, if you have one Monitor Call/Monitor Call Silent key
programmed for a Monitor Primary, you will only be able to monitor one
incoming or outgoing call at a time. If you have two Monitor Call/Monitor Call
Silent keys programmed for a Monitor Primary, you will be able to monitor two
incoming or outgoing calls at a time and so on. There is no direct
correspondence between a Monitor Call/Monitor Call Silent key and a Line
Appearance key on the Monitor Primary's phone. The Line Appearance that
the first call occurs on (not necessarily the first Line Appearance) will be
monitored by the first Monitor Call/Monitor Call Silent key, the Line
Appearance that the second call occurs on (not necessarily the second line
appearance) will be monitored by the second Monitor Call/Monitor Call
Silent key and so on.
The Monitor Call/Monitor Call Silent key indicates the state of the Line
Appearance on the primary group members phone that is being monitored.
The only difference between Monitor Call and Monitor Call Silent is that
your phone will not ring to indicate an incoming call to the Primary member.
For example:
• A flashing Monitor Call key with a ring tone indicates an incoming call
to the Line Appearance.
• A flashing Monitor Call key without a ring tone indicates that the call is
on hold.
•
A flashing Monitor Call Silent key without a ring tone indicates an
incoming call to the Line Appearance or that the call is on hold.
•
A lit Monitor Call/Monitor Call Silent key indicates that the Line
Appearance is in use.
To pick up a call occurring on the primary group member's phone, follow these
steps:
1
When the Monitor Call/Monitor Call Silent key is flashing, lift the
handset.
2
Press the Monitor Call/Monitor Call Silent key.
or
•
Press the Monitor Call/Monitor Call Silent key to answer the call in
speaker mode.
By putting a call on hold, either the primary group member or other
Monitor phones can pick up the call.
Monitor Phone on 5212/5312 IP phone
Using the Monitor Phone feature, your phone can be monitored by other
users. To enable the Monitor Phone feature, contact your administrator and
provide a list of users that you would like to have monitor your phone. The
Using the phone system 73
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