Warranty - Vermont Castings RADVTCB Homeowner's Installation And Operating Manual

PRODUCT COVERED BY THIS WARRANTY
All Vermont Castings brand gas stoves, gas inserts, and gas fireplaces installed in the United States of America
or Canada.
LIMITED LIFETIME WARRANTY
MHSC warrants that all cast iron parts, the combustion chamber,
ceramic burner, and heat exchanger of every Vermont Castings gas
product will be free of defective material or workmanship during
the period the product is owned by the original owner subject to
proof of purchase and the conditions and limitations listed on this
warranty document.
BASIC ONE-YEAR WARRANTY
MHSC warrants to the original owner that your new Vermont
Castings Gas Appliance is free from defects in material or
workmanship for a period of one year from the date of purchase,
subject to the following conditions and limitations. Labor to replace
these parts is covered for one year, reimbursed per our warranty
service fee schedule.
COMPONENT WARRANTY LIMITATATIONS
PORCELAIN ENAMEL FINISHED PARTS:
warranty on chipping of enamel surfaces. Inspect all products
prior to accepting them for any damage to the enamel. The salt
air environment of coastal areas or a high humidity environment
can be corrosive to the porcelain enamel finish. These conditions
can cause rusting of the cast iron beneath the porcelain enamel
finish, which will cause the finish to flake off. Color lot variations
with parts and/or accessories can occur and are not covered by

warranty.

GLASS: Glass is not warranted for breakage due to misuse or accident.
Glass is not covered for discoloration or stains due to environmental
issues, or improper cleaning and maintenance.
PLATED PARTS AND ACCESSORIES: Brass, nickel, and gold parts
should be cleaned with Lemon oil only. Commercial cleaners cannot
be used. Mortar mix and masonry cleaners corrode the brass
finish. The MHSC will not be responsible for, nor will it warrant
any brass parts which are damaged by external chemicals or
down draft conditions.
ACCESSORIES: Unless otherwise noted, MHSC supplied accessories
are covered for a period of one year.
GENERAL CONDITIONS AND LIMITATIONS
• This Vermont Castings product must be installed or serviced by
a qualified installer, preferably NFI or WETT (Canada) certified,
as prescribed by the local jurisdiction. It must be installed and
operated at all times in accordance with the Installation and
Operating instructions furnished with the product. Any alteration,
willful abuse, accident, or misuse of the product shall nullify this
warranty.
• This warranty is non-transferable, and is made to the original
owner, provided that the purchase was made through an authorized
supplier of Vermont Castings branded MHSC products.
• Parts covered under the Limited Lifetime Warranty will be covered
for the lifetime of the appliance up to a maximum of seven (7)
years after MHSC discontinues the model. The maximum amount
recoverable under this warranty is limited to the purchase price of
the product and, if MHSC is unable to provide replacement or repair
in an expedient and cost effective manner, MHSC may discharge
all obligations under this warranty by refunding the purchase price
of the product.
• Any labor and related repair charges relating to the cost and
expenses of replacing or repairing defective components under
the Limited Lifetime Warranty are not covered, except as provided
30004967
LIMITED LIFETIME WARRANTY
MHSC offers no
Radiance Direct Vent Gas Heater
for under the Basic One-Year Warranty.
• Any part or component replaced under the provisions of this
warranty is covered for six months or the remainder of the original
warranty, whichever is longest.
• Any installation, labor, construction, transportation, or other related
costs/expenses arising from defective part(s), repair, replacement,
or otherwise of same, will not be covered by this warranty, nor shall
the Company assume responsibility for same. IN NO EVENT SHALL
MHSC BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES CAUSED BY DEFECTS IN THE PRODUCT except
as provided by law
• SOME STATES DO NOT ALLOW FOR THE EXCLUSION
OR LIMITATIONS OF INCIDENTAL AND CONSEqUENTIAL
DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT
APPLY TO YOUR CIRCUMSTANCES. THIS WARRANTY GIVES
YOU SPECIFIC RIGHTS AND YOU MAY HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE.
• All other warranties expressed or implied with respect to the product,
its components and accessories, or any obligations/liabilities on
the part of the Company are hereby expressly excluded.
• The Company neither assumes, nor authorizes any third party to
assume on its behalf, any other liabilities with respect to the sale
of this Vermont Castings product
• The warranties as outlined within this document do not apply to
chimney components or other non MHSC accessories used in
conjunction with the installation of this product.
• Damage to the unit while in transit is not covered by this warranty
but is subject to claim against the common carrier. Contact the
dealer from whom you purchased your fireplace/stove (do not
operate the appliance as this might negate the ability to process
the claim with the carrier).
• The Company will not be responsible for:
a) Down drafts or spillage caused by environmental conditions such
as near-by trees, buildings, roof tops, hills, or mountains.
b) Inadequate ventilation or negative air pressure caused by
mechanical systems such as furnaces, fans, clothes dryers, etc.
• This warranty is void if:
a) The fireplace has been operated in atmospheres contaminated
by chlorine, fluorine, or other damaging chemicals.
b) The fireplace has been subjected to prolonged periods of dampness
or condensation
c) Any damages to the fireplace, combustion chamber, heat
exchanger or other components due to water, or weather damage,
which is the result of but not limited to, improper chimney/venting
installation.
d) Any alteration, willful abuse, accident, or misuse of the product
has occurred.
IF WARRANTY SERVICE IS NEEDED...
Contact your installing Vermont Castings dealer. Make sure
you have your warranty, your sales receipt, the model number
and serial number of your MHSC product. If you're the installing
dealer is unknown or unable to provide necessary parts or
service, a list of Authorized Vermont Casting dealers can be
located on the internet at www.vermontcastings.com
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