Warranty - Vermont Castings TPB18NV Installation And Operating Instructions Manual

TPB Series Log Set
LIMITED LIFETIME WARRANTY POLICY
LIFETIME WARRANTY
The following components are warranted for life to the original owner, subject of proof of pur-
chase: Firebox, Combustion Chamber, Heat Exchanger, Grate, and Stainless Steel Burners.
FIVE YEAR WARRANTY
The following components are warranted for 5 years to the original owner, subject of proof of
purchase: Vent Free Ceramic Fiber Logs and Aluminized Burners.
BASIC WARRANTY
Vermont Castings Group warrants the components and materials in your gas appliance to be
free from manufacturing and material defects for a period of two years from date of installation.
After installation, if any of the components manufactured by Vermont Castings Group in the
appliance are found to be defective in materials or workmanship, Vermont Castings Group will,
at its option, replace or repair the defective components at no charge to the original owner. Ver-
mont Castings Group will also pay for reasonable labor costs incurred in replacing or repairing
such components for a period of two years from the date of installation. Any products presented
for warranty repair must be accompanied by a dated proof of purchase.
This Limited Lifetime Warranty will be void if the appliance is not installed by a qualified installer
in accordance with the installation instructions. The Limited Lifetime Warranty will also be void
if the appliance is not operated and maintained according to the operating instructions supplied
with the appliance, and does not extend to (1) firebox/burner assembly damage by accident,
neglect, misuse, abuse, alteration, negligence of others, including the installation thereof by
unqualified installers, () the costs of removal, reinstallation or transportation of defective parts
on the appliance, or (3) incidental or consequential damage. All service work must be performed
by an authorized service representative.
This warranty is expressly in lieu of other warranties, express or implied, including the warranty
of merchantability of fitness for purpose and of all other obligations or liabilities. Vermont Cast-
ings Group does not assume for it any other obligations or liability in connection with the sale
or use of the appliance. In states that do not allow limitations on how long an implied warranty
lasts, or do not allow exclusion of indirect damage, those limitations of exclusions may not apply
to you. You may also have additional rights not covered in this Limited Lifetime Warranty.
Vermont Castings Group reserves the right to investigate any and all claims against the Limited
Lifetime Warranty and decide upon method of settlement.
IF WARRANTY SERVICE IS NEEDED...
1. Contact your supplier. Make sure you have your warranty, your sales receipt and the
model/serial number of your Vermont Castings Group product.
. DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.
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