Warranty - Vermont Castings INDVRBDSB Installation And Operating Instructions Manual

PRODUCT COVERED BY THIS WARRANTY
All Vermont Castings brand gas stoves, gas inserts, and gas fireplaces installed in the United States of America or
Canada.
LIMITED LIFETIME WARRANTY
Vermont Castings warrants that all cast iron parts, the combustion
chamber, ceramic burner, and heat exchanger of every Vermont
Castings gas product will be free of defective material or workmanship
during the period the product is owned by the original owner subject
to proof of purchase and the conditions and limitations listed on this
warranty document.
BASIC ONE-YEAR WARRANTY
Vermont Castings warrants to the original owner that your new
Vermont Castings Gas Appliance is free from defects in material or
workmanship for a period of one year from the date of purchase,
subject to the following conditions and limitations. Labor to replace
these parts is covered for one year, reimbursed per our warranty
service fee schedule.
COMPONENT WARRANTY LIMITATATIONS
PORCELAIN ENAMEL FINISHED PARTS: Vermont Castings offers
no warranty on chipping of enamel surfaces. Inspect all products
prior to accepting them for any damage to the enamel. The salt air
environment of coastal areas or a high humidity environment can
be corrosive to the porcelain enamel finish. These conditions can
cause rusting of the cast iron beneath the porcelain enamel finish,
which will cause the finish to flake off. Color lot variations with parts
and/or accessories can occur and are not covered by warranty.
GLASS: Glass is not warranted for breakage due to misuse or accident.
Glass is not covered for discoloration or stains due to environmental
issues, or improper cleaning and maintenance.
PLATED PARTS AND ACCESSORIES: Brass, nickel, and gold parts
should be cleaned with Lemon oil only. Commercial cleaners cannot
be used. Mortar mix and masonry cleaners corrode the brass finish.
The Vermont Castings will not be responsible for, nor will it warrant
any brass parts which are damaged by external chemicals or down
draft conditions.
ACCESSORIES: Unless otherwise noted, Vermont Castings supplied
accessories are covered for a period of one year.
GENERAL CONDITIONS AND LIMITATIONS
• This Vermont Castings product must be installed or serviced by a
qualified installer, preferably NFI or WETT (Canada) certified, as
prescribed by the local jurisdiction. It must be installed and operated at
all times in accordance with the Installation and Operating instructions
furnished with the product. Any alteration, willful abuse, accident,
or misuse of the product shall nullify this warranty.
• This warranty is non-transferable, and is made to the original owner,
provided that the purchase was made through an authorized supplier
of Vermont Castings branded Vermont Castings products.
• Parts covered under the Limited Lifetime Warranty will be covered
for the lifetime of the appliance up to a maximum of seven (7) years
after Vermont Castings discontinues the model. The maximum
amount recoverable under this warranty is limited to the purchase
price of the product and, if Vermont Castings is unable to provide
replacement or repair in an expedient and cost effective manner,
Vermont Castings may discharge all obligations under this warranty
by refunding the purchase price of the product.
• Any labor and related repair charges relating to the cost and expenses
of replacing or repairing defective components under the Limited
Lifetime Warranty are not covered, except as provided for under the
Basic One-Year Warranty.
• Any part or component replaced under the provisions of this warranty
is covered for six months or the remainder of the original warranty,
whichever is longest.
LIMITED LIFETIME WARRANTY
• Any installation, labor, construction, transportation, or other related
costs/expenses arising from defective part(s), repair, replacement,
or otherwise of same, will not be covered by this warranty, nor
shall the Company assume responsibility for same. IN NO EVENT
SHALL Vermont Castings BE LIABLE FOR ANY INCIDENTAL
OR CONSEQUENTIAL DAMAGES CAUSED BY DEFECTS IN
THE PRODUCT except as provided by law
• SOME STATES DO NOT ALLOW FOR THE EXCLUSION OR
LIMITATIONS OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOUR
CIRCUMSTANCES. THIS WARRANTY GIVES YOU SPECIFIC
RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH VARY
FROM STATE TO STATE.
• All other warranties expressed or implied with respect to the product,
its components and accessories, or any obligations/liabilities on the
part of the Company are hereby expressly excluded.
• The Company neither assumes, nor authorizes any third party to
assume on its behalf, any other liabilities with respect to the sale of
this Vermont Castings product
• The warranties as outlined within this document do not apply to
chimney components or other non Vermont Castings accessories
used in conjunction with the installation of this product.
• Damage to the unit while in transit is not covered by this warranty but
is subject to claim against the common carrier. Contact the dealer
from whom you purchased your fireplace/stove (do not operate the
appliance as this might negate the ability to process the claim with
the carrier).
• The Company will not be responsible for:
a) Down drafts or spillage caused by environmental conditions such
as near-by trees, buildings, roof tops, hills, or mountains.
b) Inadequate ventilation or negative air pressure caused by mechanical
systems such as furnaces, fans, clothes dryers, etc.
• This warranty is void if:
a) The fireplace has been operated in atmospheres contaminated by
chlorine, fluorine, or other damaging chemicals.
b) The fireplace has been subjected to prolonged periods of dampness
or condensation
c) Any damages to the fireplace, combustion chamber, heat exchanger
or other components due to water, or weather damage, which is the
result of but not limited to, improper chimney/venting installation.
d) Any alteration, willful abuse, accident, or misuse of the product has
occurred.
IF WARRANTY SERVICE IS NEEDED...
Contact your installing Vermont Castings dealer. Make sure
you have your warranty, your sales receipt, the model number
and serial number of your Vermont Castings product. If you're
the installing dealer is unknown or unable to provide necessary
parts or service, a list of Authorized Vermont Casting dealers
can be located on the internet at www.vermontcastings.com