Chapter 6: Standard Call-Related Features; Muting A Call; Putting A Call On Hold - Avaya one-X 9621G User Manual

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Chapter 6: Standard Call-Related Features

Your deskphone offers standard call-related features like muting a call, transferring a call, forwarding calls,

and conferencing.

Depending on the action you want to perform, either press the appropriate button on the phone or touch

the appropriate softkey while on a call.

About this task

While on a call, you can mute the microphone of your phone so that the other party cannot

hear you. You can configure your deskphone to alert you if your dekphone is on mute. The

alert can be an audible beep and a visible indication on the top line of your deskphone.

Procedure

1. Press the Mute button during a call so that the other person on the call cannot hear

2. Touch Mute again to unmute the call.

Procedure

1. If you are not active on the line you want to put on hold, touch that line.

2. Touch Hold.

Avaya one-X

Deskphone H.323 9621G and 9641G User Guide

you.

Note:

If a call is on mute and you switch between the handset, headset, or

speakerphone, the mute is turned off.

Note:

December 2012

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