Napoleon BGD36CFNTR Installation And Operating Instructions Manual page 41

TROUbLE SHOOTING GUIDE
b
efore AtteMpting to troubleShoot
SYMPTOM
Pilot flame is not large enough
Main burner goes
or not engulfing the thermo-
out; pilot stays on.
pile
Thermopile shorting
Remote wall switch wire is too
long; too much resistance in
the system.
Faulty thermostat or switch.
Main burner goes
Refer to "MAIn BURnER GOES OUT; PILOT STAyS On"
out; pilot goes out.
Vent is blocked
Vent is re-circulating
4" flexible vent has become
disconnected from fireplace.
Pilot goes out when S y s te m i s n o t c o r r e c tl y
the gas knob is re- purged.
leased.
Out of propane gas.
the gas valve has
Pilot flame is not large
an interlock device
enough
which will not al-
Pilot flame is not engulfing the
low the pilot burn-
er to be lit until
thermocouple.
the thermocouple
Thermocouple shorting /
has cooled. Allow
faulty.
approximately 60
seconds for the
thermocouple to
Faulty valve.
cool.
Themostat or switch is de-
Pilot burning; no
fective.
gas to main burner;
gas knob is on 'HI';
Wall switch wiring is defec-
wall switch / ther-
tive.
mostat is on.
M a i n b u r n e r o r i f i c e i s
plugged.
Faulty valve.
Pilot will not light. no spark at pilot burner
Out of propane gas
Spark gap is incorrect
no gas at the pilot burner
,
purge your unit And initiAlly light the pilot And the MAin burner with the glASS door open
PRObLEM
- turn up pilot flame.
- replace pilot assembly.
- clean thermopile connection to the valve. Reconnect.
- replace thermopile / valve.
- shorten wire to correct length or wire gauge.
- replace.
- check for vent blockage.
- check joint seals and installation.
- re-attach to fireplace.
- 7"ø cap was not replaced
- purge the gas line.
- fill the tank.
- turn up the pilot flame.
- gently twist the pilot head to improve the flame pattern around the
thermocouple.
- loosen and tighten thermocouple.
- clean thermocouple and valve connection.
- replace thermocouple.
- replace valve.
- replace.
- connect a jumper wire across the wall switch terminals; if main burner
lights, replace switch / thermostat.
- disconnect the switch wires & connect a jumper wire across terminals
 & ; if the main burner lights, check the wires for defects and / or
replace wires.
- remove stoppage in orifice.
- replace.
- check if pilot can be lit by a match
- check that the wire is connected to the push button ignitor.
- check if the push button ignitor needs tightening.
- replace the wire if the wire insulation is broken or frayed.
- replace the electrode if the ceramic insulator is cracked or broken.
- replace the push button ignitor.
- fill the tank.
- spark gap should be 0.50" to 0.75" (5/" to /64" approx.) from
the electrode tip and the pilot burner. To ensure proper electrode loca-
tion, tighten securing nut (finger tight plus 1/4 turn).
- check that the manual valve is turned on.
- check the pilot orifice for blockage.
- replace the valve.
- call the gas distributor.
TEST SOLUTION
4
.
W45-0566 / A / 07..06