Troubleshooting; Safety Information - Geemarc SCREENPHONE User Manual

TROUBLESHOOTING

No display
•
Make sure that the power adaptor is plugged in correctly and is not
damaged
•
Make sure the batteries are inserted correctly
•
Make sure that the batteries are fully charged
SCREENPHONE does not ring
•
Make sure that the telephone line cord is plugged in correctly and
is not damaged
•
Connect another telephone to the telephone PTT socket or move
your telephone to another socket to track if the failure is coming
from your telephone or your PTT socket
•
There may be too many communication devices connected to a
single telephone line e.g. another telephone, modem or facsimile
machine. Contact your network provider for help in calculating the
limit for your home or business line
No dial tone
•
Make sure that the telephone line cord is plugged in correctly and
is not damaged
•
Connect another telephone to the telephone PTT socket or move
your telephone to another socket to track if the failure is coming
from your telephone or your PTT socket
•
There may be too many communication devices connected to a
single telephone line e.g. another telephone, modem or facsimile
machine. Contact your network provider for help in calculating the
limit for your home or business line
No number is displayed when the telephone rings:
•
Please contact your telephone network provider to obtain the
caller display service or ensure that it has been activated if you
have subscribed already
•
Even if you have subscribed to caller display, if the caller does not
want to show their number, the display will show Private number
or if the call is from an area not providing caller display,
Unavailable number will be displayed
•
It could be a call from a PBX. Caller display may not work
properly if the telephone is connected to a PBX
No response on LCD display
•
If you have experienced a power failure the batteries may become
weak. If the power is restored and the LCD display still does not
respond then replace the batteries with new ones.
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SAFETY INFORMATION

General
Only use the correct Geemarc authorised power supply with the product.
Do not open the unit (except to replace the batteries). Contact the helpline
for all repairs.
Never dispose of batteries in a fire. There is a serious risk of explosion
and/ or the release of toxic chemicals.
Cleaning
Clean the telephone with a soft cloth. Keep the base and handset charging
contacts clean. Never use polishes or cleaning agents - they could
damage the finish or the electrics inside.
Environmental
Do not expose to direct sunlight.
Always ensure there is a free flow of air over the surfaces of the
telephone.
Do not place any part of your product in water and do not use it in damp or
humid conditions e.g. bathrooms.
Do not expose your product to fire or other hazardous conditions.
Unplug your phone from the telephone socket during thunderstorms
because it could damage your telephone. Your guarantee does not cover
thunderstorm damage.
The telephone is designed for working within a temperature range of 5°C
to 45°C.
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