Troubleshooting - Geemarc SCREENPHONE User Manual

No display
•
Make sure that the power adaptor is plugged in correctly and is not
damaged
•
Make sure the batteries are inserted correctly
•
Make sure that the batteries are fully charged
SCREENPHONE does not ring
•
Make sure that the telephone line cord is plugged in correctly and is not
damaged
•
Connect another telephone to the telephone PTT socket or move your
telephone to another socket to track if the failure is coming from your
telephone or your PTT socket
•
There may be too many communication devices connected to a single
telephone line e.g. another telephone, modem or facsimile machine.
Contact your network provider for help in calculating the limit for your home
or business line
No dial tone
•
Make sure that the telephone line cord is plugged in correctly and is not
damaged
•
Connect another telephone to the telephone PTT socket or move your
telephone to another socket to track if the failure is coming from your
telephone or your PTT socket
•
There may be too many communication devices connected to a single
telephone line e.g. another telephone, modem or facsimile machine.
Contact your network provider for help in calculating the limit for your home
or business line
No number is displayed when the telephone rings:
•
Please contact your telephone network provider to obtain the caller display
service or ensure that it has been activated if you have subscribed already
•
Even if you have subscribed to caller display, if the caller does not want to
show their number, the display will show Private number or if the call is
from an area not providing caller display, Unavailable number will be
displayed
•
It could be a call from a PBX. Caller display may not work properly if the
telephone is connected to a PBX
No response on LCD display
•
If you have experienced a power failure the batteries may become weak. If
the power is restored and the LCD display still does not respond then
replace the batteries with new ones.
Flashing Light on the top right hand corner of the Screen
•
Go into the messages menu and open all your logged missed calls that
have a ! infront of them.
Light on the top right hand corner of the Screen
•
Go into the messages menu and open all your logged messages that have
a ! infront of them.
Four red lights being displayed
•
Switch underneath base unit needs to set on position 3.

TROUBLESHOOTING

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