Reference Documents - Crestron TPMC-4XG Operation Manual

Crestron TPMC-4XG
Operations Guide – DOC. 6655B
TPMC-4XG Troubleshooting (Continued)
TROUBLE POSSIBLE CAUSE(S)
TPMC-4XG does No IP address
not show configured/obtained on
feedback and/or the TPMC-4XG.
does not control
any devices
(Continued).
Invalid control system IP
address / IP ID set up
on TPMC-4XG.
TPMC-4XG is out of
range or has poor
access to the WAPs.
TPMC-4XG shows TPMC-4XG is out of
unexpected or range or has poor
intermittent access to the WAPs.
feedback and/or
has intermittent
device control.
TPMC-4XG boots Invalid VT Pro-e project
up in setup or no VT Pro-e project is
screens every loaded.
time.

Reference Documents

The latest version of all documents mentioned within the guide can be obtained from
the Crestron website (www.crestron.com/manuals). This link will provide a list of
product manuals arranged in alphabetical order by model number.
List of Related Reference Documents
DOCUMENT TITLE
Crestron e-Control Reference Guide
Isys i/O™ Handheld WiFi Touchpanel
Isys i/O™ Handheld WiFi Touchpanel: TPMC-4XG • 33
CORRECTIVE ACTION
Refer to "IP Config" on page
16 to define IP addresses. If
the TPMC-4XG is set up to
use DHCP, you can use the
"IP Config" window's IP
Address tab to verify the IP
address provided. If the
number is invalid for your
subnet or no number is
present, verify the DHCP
server is working properly.
The IP address (or host
name) for the control system
is invalid or the IP ID does not
match the one defined in the
SIMPL program. Refer to "IP
Config" on page 16 to define
IP addresses.
The TPMC-4XG is out of
range of the WAP or is
experiencing interference.
Refer to the WAP
documentation for
instructions on setting up a
wireless network with
minimum interference and no
dead spots.
The TPMC-4XG is out of
range of the WAP or is
experiencing interference.
Refer to the WAP
documentation for
instructions on setting up a
wireless network with
minimum interference and no
dead spots.
Load/reload VT Pro-e project
using the Toolbox.