Table of Contents
Advertisement
Crestron FT-TS600
Problem Solving
Operations & Installation Guide – DOC. 7585B
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
FT-TS600 Troubleshooting
TROUBLE
POSSIBLE CAUSE(S)
Device does not
Device is not
function.
communicating with the
network.
Device is not receiving
power from a Crestron
power source.
PWR LED does
Device is not receiving
not illuminate.
power.
Button press
Incorrect programming
yields incorrect
result.
Loss of
Improper grounding.
functionality due
to electrostatic
discharge.
Reference Documents
All documents mentioned in this guide are available at www.crestron.com/manuals.
List of Related Reference Documents
DOCUMENT TITLE
Crestron e-Control Reference Guide
Further Inquiries
To locate specific information or resolve questions after reviewing this guide,
contact Crestron's True Blue Support at 1-888-CRESTRON [1-888-273-7876] or, for
assistance within a particular geographic region, refer to the listing of Crestron
worldwide offices at www.crestron.com/offices.
To post a question about Crestron products, log onto Crestron's Online Help at
www.crestron.com/onlinehelp. First-time users must establish a user account to fully
benefit from all available features.
FlipTop Touch Screen
CORRECTIVE ACTION
Use Crestron Toolbox to poll
the network. Verify network
connection to the device.
Use the provided Crestron
power source. Verify
connections.
Verify PoE power source is
properly attached.
Verify the Crestron Studio or
SIMPL Windows program.
Check that all ground
connections have been made
properly.
FlipTop Touch Screen: FT-TS600 • 33
Advertisement
Table of Contents
