Ucd Agent In Service Out Of Service - Siemens HiPath 1100 User Manual

Functions used when receiving calls
Step by step
qhdf
rhdf
GP AVAIL/GP UNAV
GP AVAIL/GP UNAV
AVAILABLE
NOT AVAILABLE
WORK ON?
WORK OFF?
qhdg
rhdg
IN SERVICE / OUT OF SERVICE
80
Enter the code to become available in the UCD group.
or
Enter the code to become available or unavailable in the
UCD group.
or
Press the " UCD GP AVAIL/UNAV" key
or
The display indicates that the agent is available.
or
The display indicates that the agent is unavailable.
The message will only be shown if the extension
is on the hook.

UCD agent in service out of service

This allows an agent to resume receiving calls in a group
once he/she is available again.
Or it prevents an agent from receiving calls within a
group when he/she is busy with a request, such as a
customer's inquiry.
Agent In Service/Out of Service
Select and confirm.
or
or
Enter the code to switch the status to in service or out
of service.
or
Enter the code to remove the extension from the ser-
vice.
or
Press the "IN SERVICE / OUT OF SERVICE" key.
or