HP ProCurve series 2500 Management And Configuration Manual page 333
Procurve 2500 series
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Also See for HP ProCurve series 2500:
- Quick reference manual (44 pages) ,
- Read me first (8 pages) ,
- Supplementary manual (2 pages)
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Troubleshooting
Chapter Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2
Troubleshooting Approaches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-3
Browser or Console Access Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 11-4
Unusual Network Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-6
Using the Event Log To Identify Problem Sources . . . . . . . . . . . . . 11-11
Diagnostic Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-14
Restoring the Factory-Default Configuration . . . . . . . . . . . . . . . . . 11-20
General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-6
IGMP-Related Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-7
Problems Related to Spanning-Tree Protocol (STP) . . . . . . . . . . 11- 8
Stacking-Related Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-8
Timep or Gateway Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-8
VLAN-Related Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-9
Menu: Entering and Navigating in the Event Log . . . . . . . . . . . . . . . 11-12
CLI: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-13
Ping and Link Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-14
Web: Executing Ping or Link Tests . . . . . . . . . . . . . . . . . . . . . . . 11-15
CLI: Ping or Link Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-16
Displaying the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-18
CLI: Viewing the Configuration File . . . . . . . . . . . . . . . . . . . . . . 11-18
Web: Viewing the Configuration File . . . . . . . . . . . . . . . . . . . . . . 11-18
CLI Administrative and Troubleshooting Commands . . . . . . . . . . . 11-19
CLI: Resetting to the Factory-Default Configuration . . . . . . . . 11-20
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11-1
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Troubleshooting
