Suggestions for Troubleshooting
Function
e-Diagtools
Bootup
Processor
Memory
Tests
Fan
Tests
Batteries
Display
Tests
Tests
Hard disk
Tests*
Floppy drive
Keyboard
Tests
Audio
Tests
Tests*
Serial
Tests
Parallel
LAN
Tests
Modem
Wireless
Infrared
PS/2 port
Tests
†
USB
Port replicator
Tests
PCMCIA
IEEE 1394
Tests
AC adapter
* Test might be available only on certain units.
†
Use an external keyboard to exercise the port. Run the external 101-key test.
Service Manual
Table 3-2. Scope of Diagnostic Tools
Power-On
Sycard
Self-Test
PCCtest 450
Tests
Tests
Tests
Tests (CMOS
battery only)
Tests
Tests
Tests
Tests
WMI/
Toptools
(if installed)
BIOS Setup
Describes
Configures
Describes
Describes
Describes
Describes
Describes
Configures
Describes
Configures
Describes
Configures
Describes
Describes
Configures
Describes
Configures
Describes
Configures
Configures
Configures
Describes
Configures
Configures
Describes
Configures
Describes
Status
Troubleshooting and Diagnostics
3-5