Chapter 4
Troubleshooting Procedures
Nortel Networks 5399 Access Switch Hardware Installation Guide
4-6
Table 4-2. Troubleshooting Guide (continued)
Condition
Annunciator is off;
other module
annunciators are on;
chassis LEDs are on.
The Attn and Unit
Module Status
LEDs are amber.
Power-Up Diagnostic Messages
Power-up diagnostics run when the Remote Access Concentrator is
powered up or reset. During the power-up process the following text is
displayed on the service port terminal:
To enter "Monitor Mode" please depress the SPACE key within
10 seconds.
If you press the space bar within 10 seconds, the following text is
displayed:
Monitor Mode selected, please wait for Confidence tests to
complete.
If you do not press the space bar within the time allotted, the following
text is displayed:
Defaulting to Normal Boot Mode.
If an error occurs during confidence tests, the following message is
displayed:
Fatal Error
Possible Cause
No power to module
(blown fuse); failed
DC-to-DC converter).
The Remote Access
Concentrator did not pass
its diagnostics or is not
working normally.
Corrective Action
Replace the module.
Reset the Remote
Access Concentrator.