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Nortel 5399 Hardware Installation Manual

Nortel 5399 Hardware Installation Manual

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Nortel Networks
5399 Access Switch Hardware

Installation Guide

Version 8.0
Part No. 308679-A Rev. 00
December 1999
4401 Great America Parkway
Santa Clara, CA 95054

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  • Page 1: Installation Guide

    Version 8.0 Part No. 308679-A Rev. 00 December 1999 4401 Great America Parkway Santa Clara, CA 95054 Nortel Networks 5399 Access Switch Hardware Installation Guide...

  • Page 2: Statement Of Conditions

    Nortel Networks NA Inc. does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
  • Page 3 EC Declaration of Conformity This product conforms (or these products conform) to the provisions of Council Directive 89/336/EEC and 73/23/EEC. The Declaration of Conformity is available on the Nortel Networks World Wide Web site at http://libra2.corpwest.baynetworks.com/cgi-bin/ndCGI.exe/DocView/. Japan/Nippon Requirements Only Voluntary Control Council for Interference (VCCI) Statement...
  • Page 4 Canada Requirements Only Canadian Department of Communications Radio Interference Regulations This digital apparatus (<product or system name>) does not exceed the Class A limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications. Règlement sur le brouillage radioélectrique du ministère des Communications Cet appareil numérique (<product or system name>) respecte les limites de bruits radioélectriques visant les appareils numériques de classe A prescrites dans le Règlement sur le brouillage radioélectrique du ministère des...
  • Page 5 Avertissement: L'utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir recours à un service d'inspection des installations électriques, ou à un électricien, selon le cas. Avis: Veuillez prendre note que pour tout appareillage supportant des lignes de type “loopstart,” l'indice d'équivalence de la sonnerie (IES) assigné...
  • Page 6 Software is provided will be free from defects in materials and workmanship under normal use for a period of 90 days from the date Software is first shipped to Licensee. Nortel Networks will replace defective media at no charge if it is returned to Nortel Networks during the warranty period along with proof of the date of shipment.
  • Page 7 Licensee will immediately destroy or return to Nortel Networks the Software, user manuals, and all copies. Nortel Networks is not liable to Licensee for damages in any form solely by reason of the termination of this license. 8. Export and Re-export. Licensee agrees not to export, directly or indirectly, the Software or related technical data or information without first obtaining any required export licenses or other governmental approvals.
  • Page 8 Should you have any questions concerning this Agreement, contact Nortel Networks, 4401 Great America Parkway, P.O. Box 58185, Santa Clara, California 95054-8185. LICENSEE ACKNOWLEDGES THAT LICENSEE HAS READ THIS AGREEMENT, UNDERSTANDS IT, AND AGREES TO BE BOUND BY ITS TERMS AND CONDITIONS. LICENSEE FURTHER AGREES THAT THIS...

  • Page 9: Table Of Contents

    Booting from Another Model 5399 Remote Access Concentrator ....... .
  • Page 10 Removing Modem Cards ..............B-5 Index Nortel Networks 5399 Access Switch Hardware Installation Guide...
  • Page 11 Figure 1-3. Model 5399 Remote Access Concentrator Front Panel ....... .
  • Page 13 Table 2-1. Model 5399 Configuration Options ........
  • Page 15 Preface This guide describes how to install a Nortel Networks 5399 Access Switch in a Nortel Networks System 5000 chassis. Note: The Access Switch product name appears only on the title page. Whenever the term Remote Access Concentrator (RAC) appears in this document, it refers to the Nortel Networks 5399 or 8000 Access Switch.

  • Page 16: Text Conventions

    Nortel Networks 5399 Access Switch Hardware Installation Guide Appendix B Appendix B Modem Upgrade Instructions Describes how to install and remove modem cards on the Model 5399 Remote Access Concentrator. Text Conventions This manual uses the following conventions: Convention: Represents:...
  • Page 17 Preface Convention: Represents: Warnings inform you about conditions that can have adverse effects on processing. Cautions notify you about dangerous conditions. Hard-Copy Technical Manuals You can print selected technical manuals and release notes free, directly from the Internet. Go to support.baynetworks.com/library/tpubs/. Find the product for which you need documentation.
  • Page 18 Nortel Networks 5399 Access Switch Hardware Installation Guide How to Get Help If you purchased a service contract for your Nortel Networks product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance.

  • Page 19: Figure 1-1. Model 5399 Remote Access Concentrator Module

    Chapter 1 Introduction The Model 5399 Remote Access Concentrator Module is a dial-in remote access server that supports mixed traffic, such as analog modems, V.120 ISDN Terminal Adapters, and devices supporting synchronous PPP. The Model 5399 Remote Access Concentrator module is designed to operate within the Bay Networks Lattice System 5000 Series Hub.

  • Page 20: Figure 1-2. The Model 5399 As A Remote Access Server

    Office Up to 60 Analog, V.120, or Synchronous PPP Lines Figure 1-2. The Model 5399 as a Remote Access Server The Model 5399 also provides terminal to host connectivity to the following: • UNIX hosts (using TCP/IP) Nortel Networks 5399 Access Switch Hardware Installation Guide...

  • Page 21: Introduction

    Remote Annex Server Tools for Windows NT User Guide. Model 5399 Description The Model 5399 is a Wide Area Network server capable of supporting domestic ISDN, European ISDN, channelized T1, channelized E1, and other channelized protocols. The Model 5399 can house up to 62 modems to provide the flexibility of terminating calls originated by analog modems, terminal adapters, and routers.

  • Page 22: System 5000 Common Management Bus

    Chapter 1 Introduction Modems The Model 5399 Remote Access Concentrator Module can be configured with up to 62 internal DSP-based digital modems. The modems are dynamically downloaded with images to configure them to the appropriate protocol. The modems are located on plug-in modem cards installed on the module.

  • Page 23: System 5000 Service Port Management

    Chapter 1 Introduction Within a segment bank, the specific segment to which a Model 5399 Remote Access Concentrator module is connected is determined by setting the segment selection DIP switch on the module. For more information, see “Setting the Backplane Ethernet Segment” on page 2-3.
  • Page 24 Console monitor (for more details, see Chapter Supported You can self-boot the Model 5399 Remote Access Concentrator from the Configurations image contained in its Flash ROM. The Remote Access Concentrator can also obtain full operational code over the network from one of the following devices: •...

  • Page 25: Front Panel

    Chapter 1 Introduction Front Panel The Model 5399 Remote Access Concentrator’s front panel consists of: • Annunciator LED • Segment Connection LEDs • Module Status LEDs • WAN 1 Network Status, Alarm, and Port Usage LEDs • WAN 2 Network Status, Alarm, and Port Usage LEDs •...

  • Page 26: Front Panel Components

    WAN 2 WAN 1 WAN 1 WAN 1 Port Figure 1-3. Model 5399 Remote Access Concentrator Front Panel Front Panel Components Annunciator The Annunciator backlights the model number of the module and indicates, by its color, the operational condition of the module.

  • Page 27: Table 1-1. Annunciator Conditions

    There are 12 green LEDs, labeled S1 through S12, for the 12 Ethernet segments. When an LED is illuminated, it indicates that the Model 5399 Remote Access Concentrator is connected to the corresponding backplane Ethernet LAN segment; when off it indicates that the corresponding backplane Ethernet LAN segment is not connected.

  • Page 28: Table 1-3. Network Status And Alarm Leds

    The BLUE alarm indicator is ON (amber) when receiving an unframed, all-ones Alarm Indication Signal (AIS) from the network. This condition exists upon a loss of originating signal, or when any action is taken that would cause a signal disruption. Nortel Networks 5399 Access Switch Hardware Installation Guide 1-10...
  • Page 29 The two WAN interface ports provide access to Channelized T1, Channelized E1, or ISDN PRI lines. The WAN Interface ports come with 8-pin, RJ48C jacks for attaching the T1, E1 or ISDN cable connectors. Nortel Networks 5399 Access Switch Hardware Installation Guide 1-11...

  • Page 30: Physical Characteristics

    Chapter 1 Introduction Physical Characteristics The Model 5399 Remote Access Concentrator module has the following characteristics: • Dimensions: Height: 19 in. (47.5 cm) Width: 1.2 in. (3 cm) Depth: 11 in. (27.5 cm) • Weight: 10 lbs (4.5 kg). •...
  • Page 31 Meets US and Canadian Telcom requirements per FCC Part 68 and IC CS-03. • MTBF: 50,000 hrs. (estimated), calculated @ 25°C (Mil Std 217). • Front clearance requirement (for connectors and cables): 6 in. (15 cm). Nortel Networks 5399 Access Switch Hardware Installation Guide 1-13...

  • Page 33: Installing The Model 5399 Remote Access Concentrator Module

    Chapter 2 Installing the Model 5399 Remote Access Concentrator Module his chapter describes how to install your Model 5399 Remote Access Concentrator Module hardware and software, and connect it to a System 5000 Hub. This chapter provides the following information: •...

  • Page 34: Table 2-1. Model 5399 Configuration Options

    • An appropriate subnet mask • A host with Model 5399 software installed (if not booting from FLASH memory) The Model 5399 can receive its operational image from any one of these sources: • A UNIX host running erpcd •...

  • Page 35: Installing The Model 5399 Remote Access Concentrator

    Model 5000 Hub backplane and verifying the installation. Preparing for Hardware Installation This section explains how to prepare the Model 5399 for installation in the chassis. System 5000 equipment uses electronic components that are sensitive to static electricity.

  • Page 36: Figure 2-1. Model 5399 Jumper And Connector Locations

    Chapter 2 Installing the Model 5399 Remote Access Concentrator Module Jumper Card Switch Figure 2-1. Model 5399 Jumper and Connector Locations Ethernet Segment Bank Selector The Ethernet segment bank selector (see Figure 2-1), consisting of three rows of 20 pins (labeled J5, J21 and J22) and a jumper card, determines whether the module connects to Ethernet segments 1 through 6 or segments 7 through 12 at power up.
  • Page 37 Chapter 2 Installing the Model 5399 Remote Access Concentrator Module When the jumper card is installed between J5 and J21, the printed circuit card handle is nearest the front of the module. To install the jumper card between J5 and J22, remove the jumper...

  • Page 38: Installing The Module Into The Hub

    Chapter 2 Installing the Model 5399 Remote Access Concentrator Module Table 2-2. Segment Selection DIP Switch Settings DIP Switch S1 Jumper Card Connects Jumper Card Connects J5, Switch Number J5, J21 (Segment Bank 1-6) J22 (Segment Bank 7-12) 1 (default)

  • Page 39: Figure 2-2. Inserter/Extractor Lever

    Chapter 2 Installing the Model 5399 Remote Access Concentrator Module Figure 2-2. Inserter/Extractor Lever Align the top and bottom edges of the module in the card guides of the target slot, and push the module into the chassis until the inserter/extractor levers just engage the...

  • Page 40: Figure 2-3. Inserting The Module

    Chapter 2 Installing the Model 5399 Remote Access Concentrator Module Figure 2-3. Inserting the Module Seat the module backplane connectors by simultaneously pushing the inserter/extractor levers toward the center of the module front panel (see Figure 2-4). When the front panel of the module is flush with the front of the chassis, the module backplane connectors are properly seated.

  • Page 41: Figure 2-4. Seating Module Connectors

    Chapter 2 Installing the Model 5399 Remote Access Concentrator Module Figure 2-4. Seating Module Connectors Tighten the captive retaining screws at both ends of the module front panel. Nortel Networks 5399 Access Switch Hardware Installation Guide...

  • Page 42: Testing The Installation

    Chapter 2 Installing the Model 5399 Remote Access Concentrator Module Testing the Installation After installing and connecting the Remote Access Concentrator, verify that you have performed the installation correctly by observing the LED indicators and system operation displays on the front panel of the Remote...

  • Page 43: Led Indicators

    Chapter 2 Installing the Model 5399 Remote Access Concentrator Module The Model Remote Access Concentrator performs a series of self-test diagnostics each time it is reset or powered up. These tests take about a minute to complete and cannot be deactivated.

  • Page 44: Connecting A Wan Interface

    Chapter 2 Installing the Model 5399 Remote Access Concentrator Module • Attn: The Attn LED should be off. The Attn LED turns green if the Remote Access Concentrator is in Monitor Mode. If the Attn LED is amber or flashing, one of the following failures has occurred: •...

  • Page 45: Figure 2-6. Connecting A Wan Interface

    Chapter 2 Installing the Model 5399 Remote Access Concentrator Module Plug the cable into the WAN Interface port located on the front panel of the Remote Access Concentrator (Figure 2-6). When the connector clicks into place, the connection is secure.

  • Page 46: Connecting A Service Port Terminal

    Chapter 2 Installing the Model 5399 Remote Access Concentrator Module Connecting a Service Port Terminal If your network does not include a BOOTP or RARP server, you must connect a terminal to the service port on the System 5000 chassis front panel and manually configure the Remote Access Concentrator before booting.

  • Page 47: Connecting The Terminal

    Chapter 2 Installing the Model 5399 Remote Access Concentrator Module Table 2-3. Service Port Pin Assignments Terminal Function To Service Port Function DB-9 DB-25 DB-9 Pins Receive data Transmit data Transmit data Receive data Signal ground Signal ground RS-232 signals on other pins, such as DTR, CTS, and CD, are ignored.

  • Page 48: Figure 2-7. Slot Selection Menu

    Chapter 2 Installing the Model 5399 Remote Access Concentrator Module Model 5399 Slot Selection Menu 01/15/97, 10:19:32 AM Slot 1 Status: Module Description: On-line 5310 Ethernet NMM Configuring 5308 Ethernet Host Other 5308 Ethernet Host (removed) 5308 Ethernet Host Off-line...

  • Page 49: Initial Setup And Using The Rom Monitor

    Chapter 2 Installing the Model 5399 Remote Access Concentrator Module Initial Setup and Using the ROM Monitor After installing the Remote Access Concentrator software on the file server host, collect the following information, which is required to determine the unit’s boot parameters: •...

  • Page 50: Remote Access Concentrator Parameters

    Chapter 2 Installing the Model 5399 Remote Access Concentrator Module Remote Access Concentrator Parameters The Remote Access Concentrator requires that you set certain parameters from the ROM monitor before booting the unit from a host. Once the Remote Access Concentrator is booted, you can change these parameters using the na utility.

  • Page 51: Initializing The Remote Access Concentrator

    Chapter 2 Installing the Model 5399 Remote Access Concentrator Module Initializing the Remote Access Concentrator This section describes how to set up the Remote Access Concentrator, make the connection to the System 5000 Hub for the first time, and enter Monitor Mode to configure the module.
  • Page 52 Chapter 2 Installing the Model 5399 Remote Access Concentrator Module Press the space bar within 10 seconds. After a few seconds, the following message is displayed: Monitor Mode selected, please wait for Confidence tests to complete. After about a minute, the following message is displayed,...
  • Page 53 Chapter 2 Installing the Model 5399 Remote Access Concentrator Module 13. Press y. The Module Information menu is displayed. 14. Press twice. Escape The Slot Selection menu is displayed. 15. Press c and the slot number. 16. Verify the Remote Access Concentrator hardware...
  • Page 54 Chapter 2 Installing the Model 5399 Remote Access Concentrator Module 17. To verify and record the unit’s Ethernet address, type addr -d and press at the monitor prompt: Return The screen display looks similar to this: monitor:: addr -d Ethernet address (hex): 00-80-2d-XX-XX-XX Internet address: <uninitialized>...

  • Page 55: Booting The Remote Access Concentrator

    Booting the Remote Access Concentrator You can boot the operational software by downloading the image from a host system or another Model 5399 Remote Access Concentrator, or by using the image contained in Flash memory (self-boot). However, before actually booting the unit, you must first initialize the IP address parameters either manually or by using the auto-initialize feature.
  • Page 56 Chapter 2 Installing the Model 5399 Remote Access Concentrator Module If all requests fail, the Remote Access Concentrator will return to the ROM monitor (if in Test mode) or continue the auto-initializing procedure indefinitely (if in normal mode). BOOTP For a successful BOOTP retrieval, a bootpd must be running on a host...
  • Page 57 The Vendor Magic Cookie must be set to auto. This indicates that bootpd should respond to the client (Model 5399 Remote Access Concentrator in this case) with whatever format the client requests; the Model 5399 Remote Access Concentrator (client) always makes requests with the Vendor Magic Cookie set to 99.130.83.99.

  • Page 58: Manually Initializing The Ip Address Parameters

    Chapter 2 Installing the Model 5399 Remote Access Concentrator Module The host serving the Remote Access Concentrator its boot information must be running on the same subnet as the Remote Access Concentrator because the Remote Access Concentrator broadcasts BOOTP and RARP queries using the “this network”...

  • Page 59: Booting Using Bfs

    Chapter 2 Installing the Model 5399 Remote Access Concentrator Module Booting Using BFS Perform the following steps to boot the Remote Access Concentrator using BFS: Initialize the IP address parameters using either the auto-initialize or manual initialize method. The auto-initialization method is described in “Auto-initializing...
  • Page 60 Chapter 2 Installing the Model 5399 Remote Access Concentrator Module The download takes between 30 and 60 seconds for a Model 5399 Remote Access Concentrator booting over the local network. After the download is complete, the Power, Unit, and Net LEDs remain on. If these LEDs do...

  • Page 61: Booting Using Tftp

    Chapter 2 Installing the Model 5399 Remote Access Concentrator Module Booting Using TFTP The procedures detailed in this section assume that your TFTP daemon (tftpd) is started in (or other appropriate directory on /etc/inetd.conf your system) with a configuration line similar to this: tftp dgram udp wait root /usr/etc/in.tftpd in.tftpd...
  • Page 62 Chapter 2 Installing the Model 5399 Remote Access Concentrator Module Image name: <invalid or uninitialized> Default: “oper.64.enet” Enter Image name::oper.64.enet Image name: “oper.64.enet” TFTP load directory: Enter TFTP load directory::/annex TFTP Dump path/filename: <uninitialized> Default : “dump.134.117.6.34” Enter TFTP Dump path/filename::/annex/mydumpfile Using current TFTP Dump path/filename.

  • Page 63: Self-Booting The Remote Access Concentrator

    Chapter 2 Installing the Model 5399 Remote Access Concentrator Module Self-booting the Remote Access Concentrator The Remote Access Concentrator comes equipped with Flash memory that contains an operational image you can use to self-boot the module. To self-boot your Remote Access Concentrator, perform the following...

  • Page 64: Booting From A Windows Nt Host

    Concentrator You can boot from another Model 5399 Remote Access Concentrator, if the Model 5399 Remote Access Concentrator you are trying to boot from is configured as a boot server. You can do this by using na or admin to set the annex server_capability to image.

  • Page 65: Installing To And Loading From A Unix Host

    Chapter 2 Installing the Model 5399 Remote Access Concentrator Module Installing to and Loading from a UNIX Host This section contains a description of what you need to do to install the Remote Access Concentrator module’s operational software and image to a UNIX host.

  • Page 66: Invoking The Console Monitor

    Chapter 2 Installing the Model 5399 Remote Access Concentrator Module Invoking the Console Monitor After the image boots, you can invoke the Console Monitor by pressing on the service port terminal. The following prompt Return appears: Console monitor: At the Console Monitor prompt, entering help or ? displays the available options: •...

  • Page 67: Rom Monitor Commands

    The ROM Monitor commands allow you to set a subset of the configuration (EEPROM) parameters. Some of these parameters, like the unit’s IP address, are required for booting the Model 5399 Remote Access Concentrator; some parameters, like the broadcast address, are required if the network configuration differs from the supplied defaults.

  • Page 68: Command Descriptions

    [-l] [<file>] Erases the existing Upgrading or replacing the Flash memory and Flash image. copies a new image to Flash memory. (continued on next page) Nortel Networks 5399 Access Switch Hardware Installation Guide...

  • Page 69: Config

    [-d | Displays and edits the Checking or changing <list>] load/dump interface list. the load/dump interface list. stats Displays current network Checking the network statistics gathered by the resources. ROM. Nortel Networks 5399 Access Switch Hardware Installation Guide...
  • Page 70 IP encapsulation type, and Load Broadcast flag. The addr -d command cannot be used to make changes to any of the displayed parameters. Nortel Networks 5399 Access Switch Hardware Installation Guide...
  • Page 71 Internet address: 192.9.200.214 Subnet mask: 255.255.255.0 Broadcast address: 192.9.200.0 Preferred Load Host address: 192.9.200.88 Preferred Dump Host address: 192.9.200.88 Load/Dump Gateway address: 192.9.200.10 Type of IP packet encapsulation: <ethernet> Load Broadcast: Y Nortel Networks 5399 Access Switch Hardware Installation Guide...
  • Page 72 If the value is all zeroes (0.0.0.0), the ROM Monitor tries various combinations of broadcast addresses and subnet or network broadcasts. The Remote Access Concentrator broadcasts its request three times for each possible combination of broadcast addresses. Nortel Networks 5399 Access Switch Hardware Installation Guide...
  • Page 73 IEEE 802.3 compliant, but very few actually do 802.3 packet encapsulation. Do not change this parameter unless you know absolutely that your Ethernet hosts are using 802.2/802.3 packet encapsulation. An incorrect encapsulation type prevents your Remote Access Concentrator from booting. Nortel Networks 5399 Access Switch Hardware Installation Guide...
  • Page 74 If it matches, the image in Flash memory is decompressed and loaded into RAM. If it doesn’t match, the Remote Access Concentrator uses the next interface specified by the sequence command. For more information on the sequence command, see “sequence” on page 3-22. Nortel Networks 5399 Access Switch Hardware Installation Guide...
  • Page 75 “*” indicates transmission errors, and “! ~XXXX~” is a status word from the Ethernet chip on the Annex indicating a serious problem with the Ethernet connection (if this symbol appears in your boot command display, contact technical support). Nortel Networks 5399 Access Switch Hardware Installation Guide...
  • Page 76 ..... . ? ......EOF Nortel Networks 5399 Access Switch Hardware Installation Guide 3-10...
  • Page 77 Requesting default boot file “OPER_64_ENET.SYS” for MOP/VMS\ loads and “oper.64.enet” for all other protocols.Unanswered requests shown as ‘?’,transmission errors as ‘*’. Booting file: “OPER_64_ENET.SYS” from SELF Loading image from SELF ..............Load Completed Nortel Networks 5399 Access Switch Hardware Installation Guide 3-11...
  • Page 78 ....EOF Saving image into storage device ... Erasing device |-----------------------------------------------------| ............Erase completed Storing image ......... Storage completed Beginning execution of image... Nortel Networks 5399 Access Switch Hardware Installation Guide 3-12...
  • Page 79 Frames Received: 1031 Frames Sent: 1031 CRC Errors: Carrier Sense Losses: Alignment Errors: Clear to Send Losses: Resource Drops: Collisions Detected: Bus Wait Drops: Excessive Collision Losses: 0 Bad Types/Lengths: 0 Nortel Networks 5399 Access Switch Hardware Installation Guide 3-13...
  • Page 80 Hub Jmpr Seg Sel This display is typical for E1 versions. For T1 and modem-less versions, the information displayed in some of the fields will be different than that shown in this example. Nortel Networks 5399 Access Switch Hardware Installation Guide 3-14...
  • Page 81 Erase all non-volatile EEPROM memory? (y/n) [n]:: y Erasing <65504 or 8160 bytes> of non-volatile memory. Please wait... 16K->|Data 0x0 ..................................Initialized checksum record installed Nortel Networks 5399 Access Switch Hardware Installation Guide 3-15...
  • Page 82 Chapter 3 ROM Monitor Commands help Entering help, or ?, displays brief descriptions of the Remote Access Concentrator ROM Monitor commands. Nortel Networks 5399 Access Switch Hardware Installation Guide 3-16...
  • Page 83 –d Image name:Default (ip): "oper.64.enet" Default (mop):"OPER_64_ENET.SYS" TFTP Load Directory: "" TFTP Dump path/filename: "dump.192.9.200.88" SELF image name: "oper.64.enet" The SELF image name appears only if the self-boot image is loaded. Nortel Networks 5399 Access Switch Hardware Installation Guide 3-17...
  • Page 84 [–d] The lat_key command display looks like this: monitor:: lat_key Enter LAT Key [<uninitialized>]:: The lat_key –d command displays the current LAT key setting: monitor:: lat_key –d LAT Key <uninitialized>:: Nortel Networks 5399 Access Switch Hardware Installation Guide 3-18...

  • Page 85: Net

    Network test - PASSED If the Remote Access Concentrator fails, the service port terminal displays an error message. Failing this test indicates that either the Remote Access Concentrator or the Ethernet is bad. Nortel Networks 5399 Access Switch Hardware Installation Guide 3-19...

  • Page 86: Ping

    When you enter the ping command, the following prompt is displayed: Enter Segment to be used [1]: To exit out of ping either wait for npackets to be transmitted or, at any point, type q. The ping statistics display upon exit. Nortel Networks 5399 Access Switch Hardware Installation Guide 3-20...

  • Page 87: Ports

    Some Important Notes: - These tests require the WAN port to have a loopback plug installed. Ports with faulty Data Lines: Enter port number or range of ports to test (Return to exit):: Nortel Networks 5399 Access Switch Hardware Installation Guide 3-21...

  • Page 88: Sequence

    Enter interface sequence [net]:: self, net Interface sequence: self,net If SELF is specified as the first sequencing option, it is recommended that NET be included as a second sequencing option as shown in the example above. Nortel Networks 5399 Access Switch Hardware Installation Guide 3-22...
  • Page 89 The sequence –d command displays the current load/dump interface list. You cannot specify both the –d argument and the interface list with the same command. The command display looks like this: monitor:: sequence –d Interface sequence: self,net Nortel Networks 5399 Access Switch Hardware Installation Guide 3-23...

  • Page 90: Stats

    The ROM code cannot always handle back-to-back incoming packets. The Remote Access Concentrator accepts the first response it receives and drops all others. Dropped packets are normal. (continued on next page) Nortel Networks 5399 Access Switch Hardware Installation Guide 3-24...
  • Page 91 – usually the result of excessive traffic on the Ethernet (but can be due to wiring errors or hardware failure). The boot command displays these retries as “*.” Nortel Networks 5399 Access Switch Hardware Installation Guide 3-25...

  • Page 93: Troubleshooting Procedures

    Remote Access Concentrator dump. Front Panel Alarms and LED Indicators The Model 5399’s front panel contains a number of LEDs that provide information about normal operations and about problems that occur. Use these LEDs and the ROM Monitor commands to diagnose problems.

  • Page 94: Table 4-1. Model 5399 Front Panel Leds

    Ethernet connection exists. Attn - Turns amber when the Remote Access Concentrator requires operator attention, that is, in Monitor Mode or when the diagnostic tests fail. (continued on next page) Nortel Networks 5399 Access Switch Hardware Installation Guide...
  • Page 95 Chapter 4 Troubleshooting Procedures Table 4-1. Model 5399 Front Panel LEDs (continued) LED(s) Description Module Status Load - Turns green when the Remote Access LEDs (continued) Concentrator is loading the operational image or dumping a RAM image if there is a failure. The LED turns amber if a load error is detected.

  • Page 96: Power-Up And Boot Procedures

    Chapter 4 Troubleshooting Procedures Table 4-1. Model 5399 Front Panel LEDs (continued) Port Usage LEDs The Port Usage LEDs, labeled 25%, 50%, 75%, and 100%, indicate the approximate percentage of B channels that are being utilized. There are two sets of Port Usage LEDs, one set for each WAN Port.

  • Page 97: Table 4-2. Troubleshooting Guide

    LEDs are on. Annunciator is off; Module is not Re-seat the module. other module seated properly. annunciators are on; chassis LEDs are on. (continued on next page) Nortel Networks 5399 Access Switch Hardware Installation Guide...
  • Page 98 If you do not press the space bar within the time allotted, the following text is displayed: Defaulting to Normal Boot Mode. If an error occurs during confidence tests, the following message is displayed: Fatal Error Nortel Networks 5399 Access Switch Hardware Installation Guide...

  • Page 99: Boot Failures

    Rsp T/O’s field. This field indicates that the Remote Access Concentrator timed out while waiting for a response to its boot request; if this field is empty, check the Remote Access Concentrator’s configuration parameters. Nortel Networks 5399 Access Switch Hardware Installation Guide...

  • Page 100: Boot Error Report

    Open Request and the Read Request layers. It is responsible for sending a given message to a specific host UDP port, and for receiving the correct response to that message from the port. Nortel Networks 5399 Access Switch Hardware Installation Guide...

  • Page 101: Table 4-3. Errors From Last Erpc Layer Invocation

    ERPC layer errors Table 4-3. Aborts rx’d The host’s BFS transmitted an abort in response to the Remote Access Concentrator’s Read Request. Run erpcd –D on the host to obtain more information. Nortel Networks 5399 Access Switch Hardware Installation Guide...

  • Page 102: Correcting Remote Access Concentrator Parameters

    • The broadcast address. • The subnet mask. • The load/dump gateway address (which must be specified if the preferred load server host is located on another network or subnet). Nortel Networks 5399 Access Switch Hardware Installation Guide 4-10...

  • Page 103: Load Server Host Not Responding

    Another Remote Access Concentrator using BFS. • Any host (UNIX or non-UNIX) using tftp. • A Windows NT host using BFS via erpcd. The following subsections discuss troubleshooting for some of these load server hosts. Nortel Networks 5399 Access Switch Hardware Installation Guide 4-11...
  • Page 104 # /usr/annex/erpcd –D5 Place the Remote Access Concentrator into Monitor Mode. (This resets the Remote Access Concentrator, so warn users before you do it.) Then, at the monitor prompt, enter: monitor:: boot -v Nortel Networks 5399 Access Switch Hardware Installation Guide 4-12...
  • Page 105 The Remote Access Concentrator displays its reports on the service port terminal that invokes its Monitor Mode; erpcd displays its reports on the terminal that invokes its Test Mode. Nortel Networks 5399 Access Switch Hardware Installation Guide 4-13...
  • Page 106 The Remote Annex Administrator’s Guide for UNIX provides more information on these commands. A Model 5399 that has been reconfigured as a load server host, but not rebooted, cannot boot another Model 5399 on the network. Rebooting the Model 5399 load server host ensures that the parameters are set.

  • Page 107: Remote Access Concentrator Dumps

    For hosts supporting file names longer than 14 characters (e.g., most modern UNIX hosts), dump files are named dump.addr. The file extension addr is the Remote Access Concentrator’s IP address. Nortel Networks 5399 Access Switch Hardware Installation Guide 4-15...

  • Page 108: Table 4-6. Remote Access Concentrator Dump File Naming Conventions

    /usr/spool/erpcd/bfs. Table 4-6. Remote Access Concentrator Dump File Naming Conventions Remote Access Network Concentrator Address Filename System V Pathname Address 63.0.0.75 dump.63.0.0.75 dump/63/0.0.75 131.140.23.1 131.140 dump.131.140.23.1 dump/131.140/23.1 195.46.2.15 195.46.2 dump.195.46.2.15 dump/195.46.2/15 Nortel Networks 5399 Access Switch Hardware Installation Guide 4-16...

  • Page 109: Conditions For Replacing A Module

    You can change this configuration through a network management module (NMM) or through a terminal connected to the chassis service port. Nortel Networks 5399 Access Switch Hardware Installation Guide 4-17...
  • Page 110 If the supervisory module is not operational, a module whose configured slot number matches its installed location can use its own stored configuration; otherwise, the module reverts to its default configuration. Nortel Networks 5399 Access Switch Hardware Installation Guide 4-18...

  • Page 111: Preparing For A Hot Swap

    Remote Access Concentrator, except for the LAT key, which needs to be reprogrammed. If no EEPROM overwrite is desired when hot swapping, select default values for that slot from the supervisory module on the service port terminal. Nortel Networks 5399 Access Switch Hardware Installation Guide 4-19...
  • Page 112 Concentrator to define the LAT key, because it isn’t restored during a hot swap. For the hot swap to be successful, the module being replaced and the new module must both be registered for the same software options. Nortel Networks 5399 Access Switch Hardware Installation Guide 4-20...

  • Page 113: Removing A Module

    The removed Remote Access Concentrator retains all of its set parameters, including the IP address. If you reuse this module elsewhere without removing this IP address, you will have duplicate IP addresses on your network. Nortel Networks 5399 Access Switch Hardware Installation Guide 4-21...

  • Page 114: Completing The Hot Swap

    EEPROM. The buffer containing the files is then discarded. This process may take several minutes to complete. If applicable, obtain a new LAT key and enter it. Nortel Networks 5399 Access Switch Hardware Installation Guide 4-22...

  • Page 115: Appendix A Port Pins And Signals

    Remote Access Concentrator’s WAN Interface ports. WAN Interface Ports The Model 5399 Remote Access Concentrator is equipped with two WAN Interface ports. Figure A-1 illustrates a WAN Interface port connector.

  • Page 117: Modem Upgrade Instructions

    Appendix B Modem Upgrade Instructions he Model 5399 supports up to 62 internal digital modems. The modems are located on plug-in cards that reside on the module. This chapter describes how to install digital modem cards to upgrade the number of modems on the module. This chapter also describes how to remove modem cards from the module.

  • Page 118: Module Removal Instructions

    Disengage the module from the backplane by simultaneously pushing the inserter/extractor levers towards the outside of the module front panel (see Figure B-1). Remove the module. Figure B-1. Removing the Module from the System 5000 Hub Nortel Networks 5399 Access Switch Hardware Installation Guide...

  • Page 119: Modem Card Installation Instructions

    Insert and tighten the two screws to secure the modem card. Follow the installation instructions detailed in Chapter 2 reinstall the upgraded Remote Access Concentrator into the System 5000 Hub. Nortel Networks 5399 Access Switch Hardware Installation Guide...

  • Page 120: Figure B-2. Adding Modem Cards To The Module

    Appendix B Modem Upgrade Instructions Figure B-2. Adding Modem Cards to the Module Nortel Networks 5399 Access Switch Hardware Installation Guide...

  • Page 121: Removing Modem Cards

    Repeat the procedure for the other corner of the modem card that is secured by a nylon standoff. Lift the modem card straight out of its connector, making sure not to damage any pins. Nortel Networks 5399 Access Switch Hardware Installation Guide...

  • Page 122: Figure B-3. Removing Modem Cards From The Module

    Appendix B Modem Upgrade Instructions Modem Card Removal Figure B-3. Removing Modem Cards from the Module Nortel Networks 5399 Access Switch Hardware Installation Guide...
  • Page 123 2-11 config command 3-3, 3-14 example 3-14 configuration management 1-4 hardware configuration configuration options 2-2 displaying 3-14 configuration terminal during power-up 2-21 equipment requirements 2-14 verifying module 2-21 Nortel Networks 5399 Access Switch Hardware Installation Guide Index-1...
  • Page 124 3-6 power-up and boot procedures 4-4 load/dump gateway Internet address preferred load host description 2-18 setting the 3-6 preferred load host address description 2-18 manual booting primary configuration description 3-8 Index-2 Nortel Networks 5399 Access Switch Hardware Installation Guide...
  • Page 125 Nortel Networks xvii safety requirements 1-13 supported configurations 1-6 segment banks 1-4 System 5000 Hub segment selection DIP switch installing the module into 2-6 setting the 2-5 Slot Selection menu 2-15 Nortel Networks 5399 Access Switch Hardware Installation Guide Index-3...
  • Page 126 TFTP 3-11 troubleshooting a UNIX host on the LAN 4-12 a Windows NT host on the LAN 4-13 another Model 5399 configured as a load server 4-14 UNIX boot 2-33 upgrading the Remote Access Concentrator modem upgrade instructions B-1 modem upgrade kit B-1...

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