Help Desk And Diagnostic Report - KVH Industries FB250 User Manual

Chapter 4: Using the web interface

Help desk and diagnostic report

Accessing the Help desk
If you need help with airtime-related issues you may call the Help desk. By
default, the Help desk is the phone number for your Airtime Provider, if it is
available on the SIM card.
To access the Help desk, select HELP DESK from the left navigation pane.
If the Help desk number is available on the SIM card, the number is displayed
as a link. To change the number, click the link, change the number and click
Apply.
If you need help with terminal- or antenna-related issues call your local
distributor.
180 Help desk and diagnostic report