Paper Problems; Paper Loading Problems - Brother HL-5240 Service Manual

3.

PAPER PROBLEMS

3.1

Paper Loading Problems

First, make sure that you are using paper that meets Brother recommended paper
specifications. Refer to
Problem
The printer does not feed
paper.
The printer does not feed
paper from the MP tray.
The printer does not feed
envelopes.
A paper jam has occurred.
When printing on normal
paper, it creases.
When printing on Legal size
paper or longer sized paper,
the paper slides off the top
output tray.
3.6 "Paper" in Chapter 1.
•
If there is paper in the paper tray, make sure it is straight.
If the paper is curled, straighten it before printing.
Sometimes it is helpful to remove the paper, turn the
stack over and put it back in the paper tray.
•
Reduce the amount of paper in the paper tray, and then
try again.
•
Check that manual feed mode is not selected in the
printer driver.
•
Fan the paper well and put it back in firmly.
•
Make sure that you have chosen the MP Tray in the
Paper Source pf the printer driver.
• The printer can feed envelopes from the multi-purpose
tray. Your application software must be set up correctly to
print on the envelope size you are using. This is usually
done in the page setup or document setup menu of your
software. Please see your software application manual.
•
Clear the jammed paper. Refer to
this Chapter.
• Change the printer driver setting in Media Type to a thin
setting.
•
Pull out and lift up the output tray support flap.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
Remedy
3.2 "Paper Jams" in
Fig. 4-3
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