Brother HL-5240 User Manual
  1. Manuals
  2. Brands
  3. Brother Manuals
  4. Printer
  5. HL-5240
  6. User manual

Brother HL-5240 User Manual

Brother industries ltd. user's guide laser printer hl-5240, hl-5250dn
Hide thumbs Also See for HL-5240:
Table of Contents

Advertisement

Quick Links

See also: Service Manual , Installation Manual
Brother Laser Printer
USER'S GUIDE
For visually-impaired users
You can read this manual with Screen
Reader 'text-to-speech' software.
You must set up the hardware and install the driver before you can use the printer.
Please use the Quick Setup Guide to set up the printer. You can find a printed copy in the box.
Please read this User's Guide thoroughly before you use the printer. Keep the CD-ROM in a convenient place so you
can use it quickly if you need to. You can also read the User's Guide in HTML format by visiting our web site at
http://solutions.brother.com or accessing it from the CD-ROM directly.
Please visit us at http://solutions.brother.com where you can get product support, the latest driver updates and
utilities, and answers to frequently asked questions (FAQs) and technical questions.
HL-5240
HL-5250DN
Version 1
EN-US_AS

Advertisement

Table of Contents
loading

Related Manuals for Brother HL-5240

Summary of Contents for Brother HL-5240

  • Page 1 You can also read the User’s Guide in HTML format by visiting our web site at http://solutions.brother.com or accessing it from the CD-ROM directly. Please visit us at http://solutions.brother.com where you can get product support, the latest driver updates and utilities, and answers to frequently asked questions (FAQs) and technical questions.

  • Page 2: Using This Guide

    Hot Surface icons warn you not to touch machine parts that are hot. Cautions specify procedures you must follow or avoid to prevent possible damage to the printer or other objects. Improper Setup icons alert you to devices and operations that are not compatible with the printer.

  • Page 3: Safety Precautions

    DO NOT handle the plug with wet hands. Doing this might cause an electrical shock. After you have just used the printer, some internal parts of the printer will be extremely hot. When you open the front or back cover of the printer, DO NOT touch the shaded parts shown in the illustration.
  • Page 4 Carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations. DO NOT use flammable substances near the printer. Doing this might cause a fire or electrical shock. CAUTION Cleaning the outside of the printer: •...

  • Page 5: Compilation And Publication Notice

    Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product’s descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.

  • Page 6: Table Of Contents

    Guidelines for printing on both sides of the paper ...19 Manual duplex printing ...19 Automatic duplex printing (For HL-5250DN) ...22 Booklet printing (For Windows printer driver) ...23 Driver and Software Printer driver ...24 Features in the printer driver (For Windows...
  • Page 7 Options Lower tray unit (LT-5300) ...56 DIMM ...57 DIMM types ...57 Installing extra memory ...58 Print server (NC-2100p) (For HL-5240) ...60 Routine Maintenance Replacing the consumable items...61 Consumables...61 Toner cartridge ...62 Drum unit ...68 Replacing periodic maintenance parts...72 Cleaning ...73 Cleaning the outside of the printer...73...
  • Page 8 Quick reference for bar code control commands...111 Print bar codes or expanded characters...111 Appendix (For Europe and Other Countries) Brother Numbers ...118 Important information: Regulations...119 Radio interference (220 to 240 volt model only)...119 International ENERGY STAR IEC 60825-1 specification (220 to 240 volt model only) ...119 Internal laser radiation ...120...

  • Page 9: About This Printer

    About this Printer What is in the box? When you unpack the printer, make sure that you have all of the following parts. CD-ROM Quick Setup Guide Interface cable An interface cable is not a standard accessory. Buy the proper interface cable for the interface you want to use (USB, parallel or network).

  • Page 10: Front View

    Front view 1 Front cover release button 2 Control panel 3 Face-down output tray support flap (support flap) 4 Front cover 5 Paper tray 6 Power switch 7 Face-down output tray 8 Multi-purpose Tray (MP Tray) 1. About this Printer...

  • Page 11: Back View

    2 Duplex Tray (For HL-5250DN) 3 AC power connector 4 HL-5250DN: Network status LEDs (Light Emitting Diodes) 5 HL-5250DN: 10/100BASE-TX port 6 USB interface connector 7 DIMM cover 8 Parallel interface connector Note The printer illustration is based on HL-5250DN.

  • Page 12: Positioning The Printer

    Put your printer on a flat, stable surface such as a desk that is free of vibration and shocks. Put the printer near an AC power outlet, so that it can be easily unplugged from the AC power outlet if there is an emergency.

  • Page 13: Printing Methods

    About paper Type and size of paper The printer loads paper from the installed paper tray or the multi-purpose tray. The names for the paper trays in the printer driver and this guide are as follows: Paper tray Multi-purpose tray...

  • Page 14: Recommended Paper

    DO NOT use ink jet paper because it may cause a paper jam or damage your printer. Note If you use paper that is not recommended, a paper jam or misfeed may occur in the printer. To help you choose which paper to use with this printer, see Important information for choosing your paper on page 105.
  • Page 15 You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser printer. Before you print a lot of envelopes, test one to make sure that the print results are what you want.

  • Page 16: Printable Area

    Printable area When using PCL (standard driver) emulation, the edges of the paper that cannot be printed on are shown in the tables below. Note When using BR-Script emulation, the edges of the paper that cannot be printed on are 4.32 mm (0.17 in.). Portrait Letter Legal...

  • Page 17: Printing Methods

    Printing on plain paper, bond paper or transparencies from Tray 1, 2 or 3 For the proper paper to use, see About paper on page 5. Choose the following from the printer driver: Paper Size ... (1) Media Type ... (2) Paper Source ...
  • Page 18 Pull the paper tray completely out of the printer. While pressing the blue paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots. For legal size paper pull out the back of the paper tray.
  • Page 19 Put the paper tray firmly back in the printer. Make sure that it is completely inserted into the printer. Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the printer.
  • Page 20 MP Tray mode is automatically turned on when paper is put in the multi-purpose tray. For the proper paper to use, see About paper on page 5. Choose the following from the printer driver: Paper Size ... (1) Media Type ... (2) Paper Source ...
  • Page 21 Open the MP tray and lower it gently. Pull out the MP tray support flap (1). Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the printer. 2. Printing Methods...
  • Page 22 While pressing the paper-guide release lever, slide the paper guide to fit the paper size. Send the print data to the printer. Note • The side to be printed on must be face up with the leading edge (top of the paper) in first.

  • Page 23: Printing On Thick Paper, Labels And Envelopes

    • When you use Envelope #10, choose Com-10 in Paper Size. • For other envelopes which are not listed in the printer driver, such as Envelope #9 or Envelope C6, choose User Defined... For more information on the envelope size, see Paper size on page A-8.
  • Page 24 Open the MP tray and lower it gently. Pull out the MP tray support flap (1). Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the printer. 2. Printing Methods...
  • Page 25 • All sides of the envelope should be properly folded without wrinkles or creases. While pressing the paper-guide release lever, slide the paper guide to fit the paper size. Send the print data to the printer. Note • Remove each sheet or envelope at once after printing. Stacking the sheets or envelopes may cause the paper to jam or curl.
  • Page 26 Note • If the DL size double flap envelope is creased after printing, choose DL Long Edge in Paper Size, from the Basic tab. Put a new DL size double-flap envelope in the MP tray with the longest edge of the envelope in first, then print again.

  • Page 27: Duplex Printing

    Use plain paper or recycled paper. Do not use bond paper. Manual duplex printing from the paper tray In the printer driver choose the Advanced tab, then choose the Manual Duplex printing mode, and from the Basic tab choose the Paper Source to be Tray1.
  • Page 28 Note • If you choose the Paper Source to be Auto Select, put the printed even-numbered pages in the MP tray. • When you put paper in the paper tray, first empty the tray. Next, put the printed pages in the tray, with the printed side face up.

  • Page 29: Paper Orientation For Manual Duplex Printing

    Paper orientation for manual duplex printing The printer prints the second page first. If you print 10 pages on 5 sheets of paper, it will print page 2 and then page 1 on the first sheet of paper. It will print page 4 and then page 3 on the second sheet of paper. It will print page 6 and then page 5 on the third sheet of paper, and so on.

  • Page 30: Automatic Duplex Printing (For Hl-5250Dn)

    • Use A4, Letter or Legal size paper when you use the automatic duplex printing function. • Make sure that the back cover is closed. • Make sure that the duplex tray is installed correctly in the printer. • If paper is curled, straighten it and then put it back in the paper tray.

  • Page 31: Booklet Printing (For Windows Printer Driver)

    Click OK. The printer will print on both sides of the paper automatically. Booklet printing (For Windows printer driver) Put paper in the paper tray or MP tray. Open the Properties dialog box in the printer driver. From the General tab, choose the Printing Preferences icon.

  • Page 32: Driver And Software

    Driver and Software Printer driver A printer driver is software that translates data from the format used by a computer to the format that a particular printer needs. Typically, this format is page description language (PDL). The printer drivers for the following version of Windows the Brother Solutions Center at http://solutions.brother.com.
  • Page 33 These settings are not available with the BR-script printer driver for Windows These settings are not available with Windows NT These settings are not available with Brother Laser driver and BR-Script printer driver for Macintosh This setting is not available for HL-5240.

  • Page 34: Features In The Printer Driver (For Windows ® )

    ® • If you are using Windows 2000 or XP, you can access the Printing Preferences dialog box by clicking Printing Preferences... in the General tab of the Printer Properties dialog box. ® • If you are using Windows NT Document Defaults...

  • Page 35: Advanced Tab

    Advanced tab Change the tab settings by clicking one of the following icons: Print Quality (1) Duplex Printing (2) Watermark (3) Page Setting (4) Device Options (5) Print Quality Resolution You can change the resolution as follows: • 1200 dpi •...
  • Page 36 Toner Save Mode You can save running costs by turning on the Toner Save Mode, which reduces the print density. Note • We do not recommend Toner Save for printing Photo or Gray Scale images. • Toner Save Mode is not available for 1200 dpi or HQ 1200 resolution. Print Setting You can manually change the print setting.

  • Page 37: Device Options

    Device Options You can set the following in Printer Function: (You can jump to the page for each Printer Function by choosing the function name in the list below.) Job Spooling Quick Print Setup Sleep Time Status Monitor Macro ®...
  • Page 38 5 minutes. Intelligent Sleep Mode automatically adjusts to the most suitable timeout setting depending on the frequency of your printer use. While the printer is in sleep mode, all the LEDs are off, but the printer can still receive data. Receiving a print file or document or pressing Go will automatically wake up the printer to start printing.
  • Page 39 Selections are AUTO, OFF and Printer Default. The page protection feature allows the printer to create the full-page image to be printed in memory before physically moving the paper through the printer. Use this function when the image is complicated and the printer has to wait to process the image before printing.

  • Page 40: Accessories Tab

    The Auto Detect function finds the currently installed optional unit devices and shows the available settings in the printer driver. When you click Auto Detect, options that are installed on the printer will be listed. You can manually add or remove options.

  • Page 41: Support Tab

    Version (1) Displays the printer driver version. Web Update (2) You can check the Brother web site for updated drivers, and automatically download and update the printer driver on your PC. Brother Solutions Center (3) The Brother Solutions Center (http://solutions.brother.com) is a web site offering information about your Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for...

  • Page 42: Features In The Br-Script (Postscript 3™ Language Emulation) Printer Driver (For Windows )

    For more information, see the Help text in the printer driver. Note The screens in this section are based on HL-5250DN with Windows The screens on your PC may vary depending on the printer model and your operating system. Device Settings tab Choose the options you have installed.

  • Page 43: Printing Preferences

    If you are using Windows NT 4.0, Windows 2000 or XP, you can access the Printing Preferences dialog box by clicking Printing Preferences... in the General tab of the Brother HL-5240/HL-5250DN BR-Script3 Properties dialog box. Layout tab You can change the layout setting by choosing the settings for Orientation, Print on Both Sides (Duplex), Page Order and Pages Per Sheet.

  • Page 44: Advanced Options

    Advanced options Choose the Paper Size and Copy Count (1). Set the Scaling and TrueType Font settings (2). You can change settings by choosing the setting in the Printer Features list (3): Print Quality Media Type Toner Save You can save running costs by turning on the Toner Save, which reduces the print density.

  • Page 45: Features In The Printer Driver (For Macintosh ® )

    Features in the printer driver (For Macintosh ® This printer supports Mac OS 9.1 to 9.2 and Mac OS Note The screens in this section are from Mac OS on your operating system. Page Setup You can set the Paper Size, Orientation and Scale.

  • Page 46: Print Settings

    Print Settings You can change settings by choosing the setting in the Print Settings list: Basic tab Resolution You can change the resolution as follows: • 300 dpi • 600 dpi • HQ 1200 • 1200 dpi Note If you use the high quality 1200 dpi setting (1200 × 1200 dpi) the print speed will be slower. Media Type You can change the media type as follows: •...
  • Page 47 When the printer does not receive data for a certain period of time (timeout), it enters sleep mode. In sleep mode, the printer acts as though it were turned off. The default timeout is 5 minutes. While the printer is in sleep mode, all the LEDs are off, but the printer can still receive data.

  • Page 48: Uninstalling The Printer Driver

    You can uninstall the printer driver that you installed with the following steps. Note • This is not available if you installed the printer driver from the Windows Add a printer function. • After uninstalling, we recommend that you restart your computer to remove files that were in use during the uninstall.
  • Page 49 Run the Printer Setup Utility printer you want to remove and remove it by clicking the Delete button. Drag the HL-MFLPro folder (from the Macintosh HD (Startup Disk), choose Library, Printers, Brother) into the Trash and then empty the Trash. ® Restart the Macintosh ®...

  • Page 50: Software

    Then, each user just clicks that file to have the printer driver, port driver, IP address, and so on, automatically copied to their PC.

  • Page 51: About Emulation Modes

    Web browser. HP LaserJet Mode The HP LaserJet mode (or HP mode) is the emulation mode in which this printer supports the PCL6 language of the Hewlett-Packard printer. Using this mode will allow your printer to run at its best with those applications.

  • Page 52: Automatic Interface Selection

    Automatic interface selection This printer has an automatic interface selection feature that is turned on by default. This lets it automatically change the interface to IEEE 1284 parallel, USB, or Ethernet depending on which interface is receiving data. When you use the parallel interface, you can turn the high-speed and bi-directional parallel communications on or off by using Remote Printer Console.

  • Page 53: Control Panel

    The LED indications shown in the table below are used in the illustrations in this chapter. Note When the power switch is off or the printer is in sleep mode, all the LEDs are off. LED is off. LED is on.
  • Page 54 4. Control Panel Printer status Sleep mode The power switch is off or the printer is in sleep mode. Pressing Go wakes up the printer from sleep mode to ready mode. Ready to print The printer is ready to print.
  • Page 55 4. Control Panel Printer status Data remaining in memory There is remaining print data in the printer memory. If the yellow Status LED is on for a long time and nothing has printed, press Go to print the remaining data in memory.
  • Page 56 9 or Printing on thick paper, labels and envelopes on page Paper jam Clear the paper jam. See Paper jams and how to clear them on page 84. If the printer does not start printing, press Go.

  • Page 57: Service Call Indications

    Status If this error occurs, turn off the printer power switch, wait a few seconds, and then turn it on again. Leave the printer for 10 minutes with the power on. If the error occurs again, call your dealer or Brother authorized service representative.
  • Page 58 4. Control Panel For example, the LED indication below shows a fuser unit failure. Make a note of the indication and report the error status to your dealer or a Brother authorized service representative by referring to the above table.

  • Page 59: Control Panel Buttons

    Wake-up If the printer is in sleep mode, press Go or Job Cancel to wake the printer up and go to the Ready state. Error recovery If there is an error, the printer will recover automatically from some errors. If an error is not automatically cleared, press Go to clear the error, and then continue to use the printer.

  • Page 60: Print A Test Page

    Print a test page You can use the Go button or the printer driver to print a test page. Using control panel button Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in.

  • Page 61: Print A Printer Settings Page

    Make sure that the front cover is closed and the power cord is plugged in. Turn on the printer and wait until the printer is in the ready state. Press Go three times within 2 seconds. The printer will print the current printer settings page. Using the printer driver If you are using Brother’s Windows...

  • Page 62: Print Fonts

    Print Fonts You can print a list of the internal fonts using the control panel button or printer driver. Using the control panel button Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in.

  • Page 63: Network Default Setting (For Hl-5250Dn)

    If you want to reset the print server back to its default settings (resetting all information such as the password and IP address information), follow these steps: Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in.

  • Page 64: Options

    80 g/m (21 lb) paper. When both optional trays are installed, the printer can hold up to 800 sheets of plain paper. If you want to buy an optional lower tray unit, call the dealer you bought the printer from.

  • Page 65: Dimm

    DIMM For HL-5240 The HL-5240 printer has 16 MB of standard memory and one slot for optional memory expansion. You can expand the memory up to 528 MB by installing dual in-line memory modules (DIMMs). For HL-5250DN The HL-5250DN printer has 32 MB of standard memory and one slot for optional memory expansion. You can expand the memory up to 544 MB by installing dual in-line memory modules (DIMMs).

  • Page 66: Installing Extra Memory

    Unpack the DIMM and hold it by its edges. CAUTION To prevent damage to the printer from static electricity, DO NOT touch the memory chips or the board surface. Hold the DIMM by the edges and align the notches in the DIMM with the protrusions in the slot.
  • Page 67 Put the DIMM cover back on. Reconnect the interface cable to your printer. Plug the printer back in, and then turn on the power switch. Note To make sure that you have installed the DIMM properly, you can print the printer settings page that shows the current memory size.

  • Page 68: Print Server (Nc-2100P) (For Hl-5240)

    Print server (NC-2100p) (For HL-5240) An optional network print server (NC-2100p) allows you to connect to your network through the parallel interface. Network interface Printer interface Support protocol Management features Note HL-5250DN already has a built-in 10/100BASE-TX Ethernet Print Server.

  • Page 69: Routine Maintenance

    • Be careful not to inhale toner. • After you have just used the printer, some internal parts of the printer will be extremely hot. When you open the front cover or back cover of the printer, DO NOT touch the shaded parts shown in the illustration.

  • Page 70: Toner Cartridge

    The Toner LED will turn on for 2 seconds and off for 3 seconds. If the LED shows this message, the printer has nearly run out of toner. Buy a new toner cartridge and have it ready before you get a Toner Life End message. To replace the toner cartridge, see Replacing the toner cartridge on page 63.
  • Page 71 • To ensure high quality printing, we recommend that you use only genuine Brother toner cartridges. When you want to buy toner cartridges, call the dealer you bought the printer from or Brother Customer Service. • We recommend that you clean the printer when you replace the toner cartridge. See Cleaning on page 73.
  • Page 72 Push down the blue lock lever and take the toner cartridge out of the drum unit. CAUTION DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
  • Page 73 CAUTION For UK and other countries Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with genuine Brother branded toner cartridges. Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than genuine Brother branded cartridges with this machine.
  • Page 74 Pull off the protective cover. Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically. CAUTION Make sure that you put in the toner cartridge properly or it may separate from the drum unit. Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times.
  • Page 75 6. Routine Maintenance Put the drum unit and toner cartridge assembly back in the printer. Close the front cover.

  • Page 76: Drum Unit

    • For best performance, use only genuine Brother toner. The printer should be used only in a clean, dust- free environment with adequate ventilation.
  • Page 77 When you replace the drum unit with a new one, you need to reset the drum counter by completing the following steps: Make sure that the printer is turned on and the Drum LED is blinking. Press the front cover release button and then open the front cover.
  • Page 78 We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 79 Unpack the new drum unit. CAUTION Wait to unpack a drum unit until immediately before you put it in the printer. Exposure to direct sunlight or room light may damage the drum unit. Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put the cartridge in properly, the blue lock lever will lift automatically.

  • Page 80: Replacing Periodic Maintenance Parts

    At 5% print coverage (A4 or Letter size). The actual number of printed pages will vary depending on the print jobs and paper you use. Approximate Life To Buy Replacement Call Brother Customer Service 100,000 pages Call Brother Customer Service...

  • Page 81: Cleaning

    Clean the outside and inside of the printer regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the printer. If printed pages are stained with toner, clean the inside of the printer with a dry, lint-free cloth.

  • Page 82: Cleaning The Inside Of The Printer

    Wipe the outside of the printer with a dry, lint-free cloth to remove dust. Remove anything that is stuck inside the paper tray. Wipe the inside of the paper tray with a dry, lint-free cloth to remove dust. Put the paper tray back in the printer.
  • Page 83 Take out the drum unit and toner cartridge assembly. HOT SURFACE After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.
  • Page 84 To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the illustration. Wipe the scanner window with a dry, lint-free cloth. Put the drum unit and toner cartridge assembly back in the printer. Close the front cover.

  • Page 85: Cleaning The Corona Wire

    We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 86 Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe. Put the drum unit and toner cartridge assembly back in the printer. Close the front cover. 6. Routine Maintenance...

  • Page 87: Troubleshooting

    Troubleshooting You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Identifying your problem First, check the following: The AC power cord is connected properly and the printer is turned on.

  • Page 88: Error Messages In The Status Monitor

    Error messages in the Status Monitor The Status Monitor will report problems with the printer. Take the proper action by referring to the following table. The default setting for the Status Monitor is off. If you want to turn the status monitor on, you can change the setting of the Status Monitor in Device Options from the Advanced tab.
  • Page 89 See Cleaning the corona wire on page 77. Memory Full Press Go to print the remaining data in the printer memory. Cancel the print job if you want to delete the remaining data in the printer memory. See Control panel buttons on page 51.

  • Page 90: Error Message Printout

    Error message printout The printer can also report problems by printing an error message. Use the table below to identify and clear the error message. Error message Action MEMORY FULL PRINT OVERRUN RESOLUTION REDUCED TO ENABLE PRINTING (The printer has printed the...

  • Page 91: Paper Handling

    Paper handling First, make sure that you are using paper that meets Brother recommended paper specifications. See About paper on page 5. Problem Recommendation The printer does not feed paper. The printer does not feed paper from the MP tray.

  • Page 92: Paper Jams And How To Clear Them

    HOT SURFACE After you have just used the printer, some internal parts of the printer will be extremely hot. When you open the front cover or back cover of the printer, DO NOT touch the shaded parts shown in the illustrations.
  • Page 93 Slowly take out the drum unit and toner cartridge assembly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly. CAUTION To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. 7. Troubleshooting...
  • Page 94 Pull the paper tray completely out of the printer. Close the front cover. Pull the jammed paper up and out of the printer. Open the front cover again. 7. Troubleshooting...
  • Page 95 Open the back cover. Pull the tabs at the left and right hand sides toward you to open the fuser cover (1). Using both hands, gently pull the jammed paper out of the fuser unit. 7. Troubleshooting...
  • Page 96 Fully close the back cover. Pull the duplex tray completely out of the printer. Pull the the jammed paper out of the printer or the duplex tray. Put the duplex tray back in the printer. 7. Troubleshooting...
  • Page 97 Push down the blue lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit. CAUTION Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
  • Page 98 Put the drum unit and toner cartridge assembly back in the printer. Put the paper tray firmly back in the printer. Close the front cover. Make sure that the Paper LED is now off and the printer is ready. 7. Troubleshooting...

  • Page 99: Improving The Print Quality

    If you have a print quality problem, print a test page first (see Print a test page on page 52). If the printout looks good, the problem is probably not the printer. Check the interface cable or try the printer on another PC.
  • Page 100 0 1 2 3 4 cartridge on page 63. White lines across the page Clean the inside of the printer and the primary corona wire in the drum unit. See Cleaning on page 73. ABCDEFGH The drum unit may be damaged. Put in a new drum unit. See Replacing the drum abcdefghijk unit on page 68.
  • Page 101 Examples of poor print Recommendation quality If the problem is not solved after printing a few pages, the drum unit may have glue from the label stuck on the OPC drum surface. Clean the drum unit as follows: 94 mm (3.7 in.) 94 mm (3.7 in.)
  • Page 102 0 1 2 3 4 Replacing the toner cartridge on page 63. Black lines down the page The fuser unit may be smudged. Call your dealer or Brother Customer Service. Printed pages have toner stains down the page. Make sure that the paper or other print media is loaded properly in the paper tray and that the guides are not too tight or too loose against the paper stack.
  • Page 103 Open the back cover. Press against the “1” on the blue levers on either side of the printer as shown below. As the top of the lever rotates backward, lift the bottom portion of the lever from below until it stops.
  • Page 104 Examples of poor print Recommendation quality Open the back cover and make sure that the two blue levers on the left and right hand sides are in the down position. ABCDEFGH abcdefghijk A B C D a b c d e 0 1 2 3 4 Poor Fixing 7.

  • Page 105: Solving Print Problems

    Make sure that the printer cable is not too long. We recommend that you use a parallel or USB cable that is no longer than 2 meters (6.5 feet).

  • Page 106: Network Problems

    Network problems For problems concerning using your printer on a Network, see the Network User’s Guide on the CD-ROM we have supplied. Other problems Problem Recommendation The printer cannot print. The ‘There was an error writing to LPT1: (or BRUSB) for the printer’...

  • Page 107: Br-Script 3

    The printer cannot print EPS data that includes binary. CAUTION Not following the instructions for using the printer may cause you to be responsible for all repairs. Recommendation Add optional memory. See Installing extra memory on page 58. You need the following settings to print EPS data: From the Start menu, select Control Panel and then Printer ®...

  • Page 108: Appendix

    Mac OS Linux From standard paper tray and optional paper tray 2 If you use the high quality 1200 dpi setting (1200 × 1200 dpi) the print speed will be slower. HL-5240 HL-5250DN Electrophotographic Up to 30 ppm (Letter size) , Up to 28 ppm (A4 size) Less than 8.5 sec...

  • Page 109: Controller

    Brother original Macintosh utility for printer and print server management. Server based management utility. Download from http://solutions.brother.com. Printer and print server management through Web browser. Code39, Interleaved 2 of 5, EAN-8, EAN-13, UPC-A, UPC-E, EAN-128, Codabar, FIM (US-PostNet), ISBN, Code128...

  • Page 110: Software

    CUPS driver for Linux Utilities Interactive Help ® Download the printer driver for Windows Download the printer driver for Linux from http://solutions.brother.com. Instructional animations for problem solving The Driver Deployment Wizard automates the installation of printers in a peer-to-peer network. Control panel Model...

  • Page 111: Media Specifications

    Drum Dimensions / Weights Model × × Dimensions (W Weights HL-5240 Plain paper, Bond paper, Recycled paper, Envelopes, Labels, Transparencies paper Plain paper, Bond paper, Recycled paper, Transparencies Thin paper Plain paper, Bond paper, Recycled paper, Thin paper 60 to 161 g/m...

  • Page 112: Other

    4 with Intel EM64T All base models meet minimum requirements ® 4.0. XP Professional x64 Edition from http://solutions.brother.com. A. Appendix HL-5250DN Average 610 W at 25 ° C (77 ° F) Average 80 W at 25 ° C (77 ° F)

  • Page 113: Important Information For Choosing Your Paper

    Though most plain paper for copying is long grain, some is short grain. We recommend that you use long grain paper for this printer. Short grain paper is too weak for the paper carriage of the printer.
  • Page 114 Print surface The characteristics of the face side and reverse side of a sheet of paper may vary a little. Usually, the opening side of the ream of the paper package is the print side. Follow the indications on the paper package.
  • Page 115 Paper size Paper size Letter Legal Executive Envelope Monarch Envelope #9 Envelope #10 Envelope #11 Envelope DL Envelope C5 Envelope C6 B5 (JIS) B5 (ISO) Folio 210 × 297 mm 148 × 210 mm 105 × 148 mm 110 × 220 mm 162 ×...

  • Page 116: Symbol And Character Sets

    Symbol and character sets For the HP LaserJet, IBM Proprinter XL, and EPSON FX-850 emulation modes, you can choose the symbol and character sets using a web browser or the Remote Printer Console software. How to use the web browser To use the web browser, follow the steps below.

  • Page 117: Symbol And Character Sets List

    Symbol and character sets list OCR symbol sets When you choose the OCR-A or OCR-B font, the matching symbol set is always used. OCR A (0O) OCR B (1O) HP LaserJet mode ABICOMP Brazil / Portugal (13P) Desktop (7J) HP German (0G) ISO Latin1 (0N) ISO Latin5 (5N) ISO2 IRV (2U)
  • Page 118 HP LaserJet mode (Continued) Roman9 (4U) Russian-GOST (12R) Turkish8 (8T) Ventura Math (6M) Ventura US (14J) Windows Baltic (19L) Windows Greek (9G) Windows Latin2 (9E) Wingdings (579L) IBM mode PC8 Turkish PC852 East Europe PC863 Canadian French Epson mode Danish I Dutch French II Italian...

  • Page 119: Quick Reference For Bar Code Control Commands

    Quick reference for bar code control commands The printer can print bar codes in the HP LaserJet, EPSON FX-850, and IBM Proprinter XL emulation modes. Print bar codes or expanded characters Code ESC i 27 105 1B 69 Format: ESC i n ... n \ Creates bar codes or expanded characters according to the segment of parameters ‘n ...
  • Page 120 This parameter selects the bar code mode as shown above. When n is ‘t5’ or ‘T5’ the bar code mode (EAN 8, EAN 13, or UPC A) varies according to the number of characters in the data. Bar Code, expanded character, line block drawing and box drawing n = ‘s0’...
  • Page 121 Human readable line OFF All others This parameter shows whether the printer prints the human readable line below the bar code. Human readable characters are always printed with OCR-B font of 10 pitch and all the current character style enhancements are masked. The default setting is determined by the bar code mode selected by ‘t’ or ‘T’.

  • Page 122: Expanded Character Rotation

    Bar code, expanded character, line block drawing and box drawing height n = ‘hnnn’, ‘Hnnn’, ‘dnnn’, or ‘Dnnn’ 1 EAN13, EAN8, UPC-A, ISBN (EAN13, EAN8, UPC-A), ISBN (UPC-E): 22 mm 2 UPC-E: 18 mm 3 Others: 12 mm Expanded characters i 2.2 mm (preset) Line block drawing and box drawing i 1 dot This parameter shows the height of bar codes or expanded characters as shown above.
  • Page 123 A number of characters other than those stated above will cause a data error that results in the bar code data being printed as normal print data. If the check digit is not correct, the printer decides the correct check digit automatically so that the correct bar code data will be printed. When EAN13 is selected, adding ‘+’...

  • Page 124: Box Drawing

    When EAN 128 set A, set B or set C is selected with the parameter ‘t132’ or ‘T132’, ‘t133’ or ‘T133’ or ‘t134’ or ‘T134’ The same rules apply as for ‘t12’ or ‘T12’, ‘t13’ or ‘T13’, or ‘t14’ or ‘T14’. Box drawing ESC i ...
  • Page 125 A. Appendix 'Code 128 set B LPRINT CHR$(27);"it13r1o0x00y140bCODE128B12345?\"; 'Code 128 set C LPRINT CHR$(27);"it14r1o0x00y160b";CHR$(1);CHR$(2);"?\"; 'ISBN(EAN) LPRINTCHR$(27);"it130r1o0x00y180b123456789012?+12345\"; 'EAN 128 set A LPRINT CHR$(27);"it132r1o0x00y210b1234567890?\"; LPRINT CHR$(12)

  • Page 126: B Appendix (For Europe And Other Countries)

    Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your printer needs. You can download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your Brother product.

  • Page 127: Important Information: Regulations

    IEC 60825-1 specification (220 to 240 volt model only) This printer is a Class 1 laser product as defined in IEC 60825-1 specifications. The label shown below is attached in countries where it is needed. This printer has a Class 3B laser diode which produces invisible laser radiation in the laser unit. You should not open the laser unit under any circumstances.

  • Page 128: Internal Laser Radiation

    For Finland and Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT Varoitus! Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle. Varning Om apparaten används på annat sätt än i denna Bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.

  • Page 129: Important - For Your Safety

    NOT connect it to a DC power source. If you are not sure, contact a qualified electrician. Disconnect device You must install this printer near a power outlet that is easily accessible. In case of an emergency, you must disconnect the power cord from the power outlet to shut off the power completely.

  • Page 130: Ec Declaration Of Conformity

    B. Appendix (For Europe and Other Countries) EC Declaration of Conformity...

  • Page 131: C Appendix (For Usa And Canada)

    FAQs (Frequently asked questions) The Brother Solutions Center is our one-stop resource for all your printer needs. You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product.
  • Page 132 Visa, MasterCard, Discover, or American Express credit card, you can order supplies directly from Brother. (In the USA, you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

  • Page 133: Important Information: Regulations

    Important A shielded interface cable should be used to ensure compliance with the limits for a Class B digital device. Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment. C. Appendix (For USA and Canada)

  • Page 134: Industry Canada Compliance Statement (For Canada)

    The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy-efficient office equipment. ® As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets the ® ENERGY STAR guidelines for energy efficiency.

  • Page 135: Laser Notices

    Laser Safety (110 to 120 volt model only) This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.

  • Page 136: Important - For Your Safety

    NOT connect it to a DC power source. If you are not sure, contact a qualified electrician. Disconnect device You must install this printer near a power outlet that is easily accessible. In case of an emergency, you must disconnect the AC power cord from the AC power outlet to shut off the power completely.
  • Page 137 Bar code control ... 111 Basic tab ... 26 Booklet printing ... 23 BRAdmin Light ... 42 BRAdmin Professional ... 42 Brother Numbers (USA/Canada) ... 123 BR-Script 3 ... 99 BR-Script 3 mode ... 43 BR-Script printer driver ... 34 Buffer error ... 48 Carton contents ...
  • Page 138 Printer driver ...26 Printer settings ... 53 Processor ... 101 Proprinter XL mode ... 43 Register your product ... 118 Remote Printer Console ... 44 Reprint ... 30 Scanner window ... 76 Service call ... 49 Service centers (USA/Canada) ... 124 Service centres (Europe and other countries) ...

This manual is also suitable for:

Hl-5250dntHl-5250dnHl-5255dn-micrHl-5240l

Table of Contents