Paper Handling And Printing Problems - Brother MFC-T4500DW Online User's Manual

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Problems

Paper Handling and Printing Problems

If, after reading this table, you still need help, go to the Brother Solutions Center at support.brother.com.
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Printing Difficulties
Difficulties
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> If You Are Having Difficulty with Your Machine
Suggestions
Check that the correct printer driver has been installed and selected.
Check to see if the machine's display is showing an error message.
See Related Information: Error and Maintenance Messages.
Check that the machine is online:
• Windows Server 2008
Click (Start) > Control Panel > Hardware and Sound > Printers. Right-
click Brother XXX-XXXX (where XXXX is your model name). Make sure Use
Printer Online is not listed. If it is listed, click this option to set the driver
Online.
• Windows 7 and Windows Server 2008 R2
Click (Start) > Devices and Printers. Right-click Brother XXX-XXXX
(where XXXX is your model name) and click See what's printing. If printer
driver options appear, select your printer driver. Click Printer in the menu bar.
Make sure Use Printer Offline is not selected.
• Windows 8
Move your mouse to the lower right corner of your desktop. When the menu
bar appears, click Settings > Control Panel. In the Hardware and Sound
group, click View devices and printers. Right-click the Brother XXX-XXXX
(where XXXX is your model name). Click See what's printing. If printer driver
options appear, select your printer driver. Click Printer in the menu bar and
make sure Use Printer Offline is not selected.
• Windows 10 and Windows Server 2016
Click > Windows System > Control Panel. In the Hardware and Sound
group, click View devices and printers. Right-click the Brother XXX-XXXX
(where XXXX is your model name). Click See what's printing. If printer driver
options appear, select your printer driver. Click Printer in the menu bar and
make sure Use Printer Offline is not selected.
• Windows Server 2012
Move your mouse to the lower right corner of your desktop. When the menu
bar appears, click Settings > Control Panel. In the Hardware group, click
View devices and printers. Right-click the Brother XXX-XXXX (where
XXXX is your model name). Click See what's printing. If printer driver
options appear, select your printer driver. Click Printer in the menu bar and
make sure Use Printer Offline is not selected.
• Windows Server 2012 R2
Click Control Panel on the Start screen. In the Hardware group, click View
devices and printers. Right-click the Brother XXX-XXXX (where XXXX is
your model name). Click See what's printing. If printer driver options appear,
select your printer driver. Click Printer in the menu bar and make sure Use
Printer Offline is not selected.
Look through the window of the ink tank to confirm the actual amount of
remaining ink.
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