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1.
Check if the Enable option for PPTP Link is selected.
2.
Check if PPTP Server, Username, and Password are set correctly (must identify with
the values from your ISP).
3.
Check if LAN2/WAN IP Network Settings are set properly. If you select Specify an IP
address, you have to type in the values of IP Address and Subnet Mask manually. Be
sure the values that you type identify with the values from your ISP.
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Sometimes, a wrong connection can be improved by returning to the default settings. Try to
reset the router by software or hardware.
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You can reset the router to factory default via Web page.
Go to System Maintenance and choose Reboot System on the web page. The following
screen will appear. Choose Using factory default configuration and click OK. After few
seconds, the router will return all the settings to the factory settings.
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Warning: After pressing factory default setting, you will loose all
settings you did before. Make sure you have recorded all useful settings
before you pressing. The password of factory default is null.
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Vigor2100 Series User's Guide
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