Trouble During Copying; Unable To Copy - Dell C7765dn User Manual

Trouble during Copying

This section describes how to resolve copy problems.

Unable to Copy

If you cannot copy a document, identify the symptom in the following table to perform the
remedy.
Symptom
The document is
not correctly fed
from the
document feeder.
Cause
The document is too small.
The document type is
unsuitable.
The document guides are set
in incorrect positions.
A piece of torn paper remains
in the document feeder.
Documents of mixed sizes are
loaded.
Trouble during Copying
Remedy
The minimum size of document that can be
loaded on the document feeder is 125 x 85
mm (A5, A5 ).
Refer to "Copying Procedure" (P.60).
The document feeder does not feed irregular
sized documents, business cards,
transparencies, or thin documents.
In addition, the document feeder does not
feed documents with sticky tags, paper clips,
or adhesive tape.
Refer to "Copying Procedure" (P.60).
Adjust the document guides to the
document.
Refer to "Copying Procedure" (P.60).
Open the document feeder cover, and remove
the piece.
Refer to "Document Jams" (P.690).
When loading documents of mixed sizes, be
sure to set [Mixed Size Originals] to [On].
Otherwise, a paper jam will occur.
Refer to "Mixed Size Originals (Scanning
Different Size Documents Simultaneously)"
(P.100).
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