Dell C7765dn User Manual page 606

23 Problem Solving
Unable to scan using an IPv6 address
When the machine is
configured with only a link-
local address, file transfer fails.
When you specify the
computer name on a storage
destination server of the Scan
to PC (SMB) service in an IPv6
environment without a DNS
server, scan data cannot be
transferred.
The machine does not operate
correctly if the Internet Fax
direct destination is specified
in IPv6 address literal format.
Example:
csw@[ipv6:2001:db8::1]
The machine does not operate
correctly if the mail address for
the E-mail service is specified
in IPv6 address literal format.
Example:
csw@[ipv6:2001:db8::1]
Other problems on IPv6 addresses
Unable to search devices with
IPv6 addresses in UPnP.
In an IPv6 network with no
DNS server installed,
authentication fails if an SMB
authentication server is
specified using the computer
name.
When the Web Applications
service is used, you cannot
correctly specify the
destination URL using the IPv6
address.
Example:
http://[ipv6:2001:db8::1]
IPv6 addresses are not correctly
recorded on output job logs.
606
Symptom
Assign a global address to the machine.
Scan data cannot be transferred with SMB if a destination server
is specified using the computer name. Use the IPv6 format to
specify the server.
In an IPv6 environment, use a DNS server and specify a
destination using a fully qualified domain name (FQDN).
In an IPv6 environment, use a DNS server and specify an e-mail
address using the FQDN.
Symptom
In an IPv6 environment, use Function Discovery of Web
Services on Devices (WSD).
Directly specify the IPv6 address to specify the computer name
of an authentication server.
In an IPv6 environment, use a DNS server and specify a remote
service's destination URL using the FQDN.
Use an IPv4 network for correct logging.
Remedy
Remedy