Dell C7765dn User Manual page 616

23 Problem Solving
Status Code
016-372
[Cause]
016-373
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
016-374
016-375
016-376
016-377
016-378
016-379
016-380
016-381
016-382
016-400
[Cause]
[Remedy] Confirm and correctly enter the user name or password. If the error still is not resolved,
016-401
[Cause]
[Remedy] Set the authentication method of the machine to the same method as set for the
016-402
[Cause]
[Remedy] Confirm the network connection and switch setting of the authentication device
016-403
[Cause]
[Remedy] Confirm the authentication server and store the root certificate of the server certificate
016-404
[Cause]
[Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support
016-405
[Cause]
[Remedy] Initialize the certificate.
For more information on initializing certificates, refer to "Delete All Certificates/Initialize
Settings" (P.330).
016-406
[Cause]
[Remedy] Take one of the following measures:
016-407
[Cause]
016-408
016-409
[Remedy] Modify the customized program and install it again.
016-410
016-411
016-412
616
An error occurred.
on the machine power. If the same message is displayed again, contact Customer
Support at dell.com/contactdell.
The user name or password for 802.1x authentication does not match.
check whether the network environment is set correctly.
The 802.1x authentication method cannot be processed.
authentication server.
The authentication connection timed out.
physically connected to the machine via a network, and check whether it is connected to
the machine correctly.
The root certificate did not match.
of the authentication server into the machine.
If you cannot acquire the root certificate of the server certificate, set [Server Certificate
Verification] of [IEEE 802.1x Settings] to [Disabled] on the touch screen.
An internal error occurred.
at dell.com/contactdell.
An error occurred in the certificate stored in the machine.
An error occurred in the SSL client certificate.
1)Store an SSL client certificate in the machine, and set it as the SSL client certificate.
2)If an SSL client certificate cannot be set on the machine, select an option other than
[EAP-TLS] in [Authentication Method].
After automatically obtained the IP address, the machine failed to retrieve proxy server
settings from the DHCP server.
Cause and Remedy