Trouble Shooting - Husqvarna Viking Platinum 995E User Manual

Care of Your Platinum

Trouble Shooting

Any Time you experience
a problem when sewing:
• Insert new needle.
• Rethread the top and bobbin threads.
• Use different spool pin positions
(vertical or horizontal).
• Use thread nets and quality thread. We
recommend the same sewing thread on
top and bobbin for general sewing. For
decorative sewing we recommend Rayon
embroidery thread on top and sewing
thread on bobbin. For embroidery we
recommend Rayon embroidery thread
on top and embroidery bobbin thread on
bobbin
Fabric puckers?
• Check needle, it could be damaged.
• The thread tension is too tight. Adjust
the thread tension.
• Use the presser foot recommended on
the InfoDisplay.
• Rethread top and bobbin threads.
• Use quality thread.
• Shorten stitch length.
• Use stabilizer.
Skipped stitches?
• Check needle, it could be damaged.
• Be sure the needle is inserted correctly
and all the way into the clamp.
• Rethread top and bobbin threads.
• Use recommended presser foot.
• Turn machine off and on to reset.
• Consult your dealer for service.
Needle breaks?
• Use care not to pull fabric when sewing.
• Insert needle correctly, see page 12.
Fabric does not move?
• Raise feed teeth.
• Increase stitch length.
58
Poor Tension?
• Rethread top and bobbin - use quality
thread.
• Insert new needle size.
• Adjust the thread tension with the thread
tension buttons.
Upper Thread Breaks?
• Does thread feed smoothly/not
catching?
• Use thread nets and quality thread.
• New needle size and type
• Rethread top and bobbin threads - check
for correct threading.
• Try different spool pin positions (hori-
zontal or vertical).
• If stitch plate hole is damaged, replace
stitch plate.
• Is the correct spool holder used in front
of the thread?
Bobbin thread breaks?
• Wind a new bobbin.
• Replace the bobbin in the machine, check
correct threading, page 10.
• If stitch plate hole is damaged - replace
stitch plate.
• Clean bobbin area.
Bobbin winds irregularly?
• Check threading for bobbin winding.
Wrong stitch, irregular
or narrow stitches?
• Turn machine off and on to reset.
• Change needle, rethread top and bobbin
threads.
• Use stabilizer.
Machine sews slowly?
• Check speed.
• Remove stitch plate and brush lint from
bobbin and feed teeth area.
• Have the machine serviced at your dealer.