Troubleshoot Your Network Using The Ping Utility; Test The Lan Path To Your Router - NETGEAR JWNR2000v2 User Manual

NETGEAR N300 Wireless Router JWNR2000v2 User Manual
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Troubleshoot Your Network Using the Ping Utility

Most network devices and routers contain a ping utility that sends an echo request packet to
the designated device. The device then responds with an echo reply. Troubleshooting a
network is made very easy by using the ping utility in your computer or workstation. This
section includes:
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Test the LAN Path to Your Router

• Test the Path from Your Computer to a Remote Device
Test the LAN Path to Your Router
You can ping the router from your computer to verify that the LAN path to your router is set up
correctly.
To ping the router from a running Windows PC:
From the Windows toolbar, click Start, and then select Run.
1.
In the field provided, type ping followed by the IP address of the router, as in this example:
2.
ping www.routerlogin.net
Click OK.
3.
You should see a message like this one:
Pinging <IP address > with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
Wrong physical connections
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For a wired connection, make sure that the numbered LAN port LED is on for the
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port to which you are connected. If the LED is off, follow the instructions in
Troubleshooting Basic Functions
Check that the appropriate LEDs are on for your network devices. If your router
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and computer are connected to a separate Ethernet switch, make sure that the
link lights are on for the switch ports that are connected to your computer and
router.
Wrong network configuration
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on page 88.
Chapter 7. Troubleshooting | 93