Related Manuals for NETGEAR JWNR2010v5 N300
Summary of Contents for NETGEAR JWNR2010v5 N300
- Page 1 JWNR2010v5 N300 Wireless Router Us e r Manual January 2014 202-11341-02 350 East Plumeria Drive San Jose, CA 95134...
- Page 2 See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice.
-
Page 3: Table Of Contents
NETGEAR genie Setup........ - Page 4 JWNR2010v5 N300 Wireless Router Change the MTU Size ..........44 LAN Setup.
- Page 5 JWNR2010v5 N300 Wireless Router WPS Button Blinks Amber ......... . 80 Cannot Log In to the Router.
-
Page 6: Hardware Setup
Firmware updates with new features and bug fixes are made available from time to time at downloadcenter.netgear.com. Some products can regularly check the site and download new firmware, or you can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this guide, you might need to update your firmware. -
Page 7: Unpack Your Router
JWNR2010v5 N300 Wireless Router Unpack Your Router Open the box and remove the router, cable, adapter, and installation guide. Power adapter Router Figure 1. Package contents Your box contains the following items: • JWNR2010v5 N300 Wireless Router • AC power adapter (plug varies by region) •... -
Page 8: Front Panel
JWNR2010v5 N300 Wireless Router Front Panel The router front panel has the following status LEDs: WiFi LED Ethernet LEDs Internet LED ports 1–4 Power LED Figure 2. Front pane Hardware Setup... - Page 9 JWNR2010v5 N300 Wireless Router Table 1. Front panel LED descriptions Description Power • Solid green. The power is on, and the router is ready. • Blinking green. A firmware update is in progress. • Off. Power is not supplied to the router.
-
Page 10: Back Panel
JWNR2010v5 N300 Wireless Router Back Panel The back panel has the following ports, button, and connector: WPS/Reset button AC power connector Internet port Ethernet ports Figure 3. Back panel Table 2. Back panel port, button, and connector descriptions Port or Connector... -
Page 11: Label
JWNR2010v5 N300 Wireless Router Table 2. Back panel port, button, and connector descriptions (continued) Port or Connector Description AC power connector AC power connector to connect the power adapter to the router. WPS/Reset button This button is a WPS and Reset button: •... - Page 12 JWNR2010v5 N300 Wireless Router Place the router away from electrical devices such as these: • Ceiling fans • Home security systems • Microwaves • Computers • Base of a cordless phone • 2.4 GHz cordless phone Place the router away from large metal surfaces, large glass surfaces, and insulated walls such as these: •...
-
Page 13: Cable Your Router
JWNR2010v5 N300 Wireless Router Cable Your Router The installation guide that came in the box has a cabling diagram on the first page. This section describes how to connect the router, the computer, and the cable or DSL broadband modem, and provides detailed illustrations. -
Page 14: Verify The Cabling
JWNR2010v5 N300 Wireless Router Connect a computer or wireless device to the router. You have two options: • Connect with an Ethernet cable. Securely insert the cable that you removed from the modem in Step 4 into one of the router’s Ethernet ports. -
Page 15: Chapter 2 Get Started With Netgear Genie
Co n n ec t to t h e rou te r This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter in this book. -
Page 16: Router Setup Preparation
JWNR2010v5 N300 Wireless Router Router Setup Preparation You can set up your router with NETGEAR genie automatically, or you can use the genie menus and screens to set up your router manually. However, before you start the setup process, you must have your ISP information on hand and make sure that the laptops, computers, and other devices in the network have the settings described here. -
Page 17: Netgear Genie Setup
(SSID) and password for wireless access. This information is on the label on your router. NETGEAR genie Setup NETGEAR genie runs on any device with a web browser. It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed. -
Page 18: Log In To Your Router After Installation
JWNR2010v5 N300 Wireless Router Log In to Your Router After Installation When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. To use NETGEAR genie again to view or change settings for the router: ... -
Page 19: Basic Home Screen
JWNR2010v5 N300 Wireless Router The router upgrades to the latest firmware. After the upgrade, the router restarts. CAUTION: Do not try to go online, turn off the router, shut down the computer, or do anything else to the router until the router finishes restarting and the Power LED has been solid green for several seconds. -
Page 20: Change The Password
These links work after you have an Internet connection. Change the Password The default password that you use to log in to the router is admin. NETGEAR recommends that you change this default password to a secure password. Changing the default password is not the same as changing the password for wireless access. -
Page 21: Password Recovery
Click the Apply button. Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router’s user name of admin. Then you have an easy way to recover the password when it is forgotten. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser. -
Page 22: Add Wireless Devices Or Computers To Your Network
JWNR2010v5 N300 Wireless Router To recover your password: In the address field of your browser, type www.routerlogin.net. A login screen displays. Click the Cancel button. If password recovery is enabled, you are prompted to enter the serial number of the router. -
Page 23: Wi-Fi Protected Setup Method
Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its password. Instead, press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect. During the connection process, the client gets the security settings from the router so that every device in the network has the same security settings. -
Page 24: Chapter 3 Genie Basic Settings
genie BASIC Settings Yo u r I n te r n e t co n n e c t i o n a nd n e two rk This chapter describes the features that are available from the genie BASIC Home screen. This chapter contains the following sections: •... -
Page 25: Internet Setup
JWNR2010v5 N300 Wireless Router Internet Setup You can view or change ISP information. To view or change the Internet setup: Log in to the router. For more information, see Log In to Your Router After Installation on page 18. - Page 26 JWNR2010v5 N300 Wireless Router • Account Name (If Required). Enter the account name provided by your ISP. This name might also be called the host name. • Domain Name (If Required). Enter the domain name provided by your ISP. •...
- Page 27 JWNR2010v5 N300 Wireless Router Dial on Demand. The connection automatically starts when outbound traffic to the Internet exists and automatically terminates when the idle time-out period is exceeded. Manually Connect. You connect and disconnect manually. For information about how to connect to the Internet, see Connection Status on page 73.
-
Page 28: Basic Wireless Settings
JWNR2010v5 N300 Wireless Router Your Internet connection is tested. If the router does not detect the Internet connection and the NETGEAR website does not display within one minute, see Chapter 8, Troubleshooting. Basic Wireless Settings You can view or configure the wireless network setup. - Page 29 In Asia, the region is fixed to Asia and is not changeable. Enter the SSID in the Name (SSID) field. NETGEAR recommends that you do not change the default SSID. If you do decide to change the name, enter a 32-character (maximum) name in this field. This field is case-sensitive.
- Page 30 The WEP option displays only if you select Up to 54 Mbps from the Mode list. WARNING: NETGEAR recommends that you do not change the wireless security option or the password. Do not diable the wireless security! Click the Apply button.
-
Page 31: Security Options
WARNING: NETGEAR recommends that you do not change the wireless security option or the passphrase. However, if you need to change these settings, the following sections explains how. Do not disable... - Page 32 JWNR2010v5 N300 Wireless Router The passphrase is a text string from 8 to 63 ASCII characters or exactly 64 hexadecimal digits. A hexadecimal digit is one of the following characters: 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A–F, and a–f.
- Page 33 JWNR2010v5 N300 Wireless Router In the Security Options sections of the Wireless Settings screen, select the WEP radio button. In the Authentication Type list, select one of the following types: • Automatic. If you enter a passphrase in the Passphrase field and click the Generate button, the four keys are automatically generated.
-
Page 34: Attached Devices
JWNR2010v5 N300 Wireless Router For 128-bit WEP, enter 26 hexadecimal digits (any combination of 0–9, A–F). The key values are not case-sensitive. Click the Apply button. Your changes are saved. Attached Devices This screen displays all of the computers and devices that are currently connected to your wired and wireless networks. -
Page 35: Guest Network
JWNR2010v5 N300 Wireless Router To make sure that all of the attached devices are authorized, examine the devices carefully. To refresh the screen, click the Refresh button. The information that is displayed is updated. Guest Network Adding a wireless guest network allows visitors at your home to use the Internet without seeing your passphrase. - Page 36 For more information, see Security Options on page 31). By default, the wireless guest network has no security (no authentication or encryption). However, NETGEAR recommends that you do select a security option. Click the Apply button. Your changes are saved. genie BASIC Settings...
-
Page 37: Chapter 4 Genie Advanced Home
genie ADVANCED Home S p e c i f y c u stom s e t t i n g s This chapter describes the features that are available from the genie ADVANCED Home screen. This chapter contains the following sections: •... -
Page 38: Setup Wizard
JWNR2010v5 N300 Wireless Router Setup Wizard The NETGEAR genie installation process launches with the Setup Wizard the first time that you start the router. After you have set up the router, the genie installation process no longer launches automatically, but you can launch the Setup Wizard manually. - Page 39 JWNR2010v5 N300 Wireless Router The next screen displays: Note: If you select the No, I want to configure the router myself radio button, the Internet Setup screen displays. For information about the Internet Setup screen, see Internet Setup on page 25.
-
Page 40: Wps Wizard
JWNR2010v5 N300 Wireless Router WPS Wizard The WPS Wizard helps you add a WPS-capable client (a computer or other wireless device) to your network. On the client, you must either press its WPS button or locate its WPS PIN. To use the WPS Wizard: ... - Page 41 JWNR2010v5 N300 Wireless Router The screen that displays lets you select the method for adding the client: Select one of the following radio buttons: • Push Button. To use the push-button method, do the following: a. Either click the WPS radio button on this screen, or press the WPS button that is...
-
Page 42: Wan Setup
JWNR2010v5 N300 Wireless Router b. Enter the client security PIN. c. Click the Next button. Within two minutes, go to the client and use its WPS software to let the client join the network. You do not need to enter a password. - Page 43 JWNR2010v5 N300 Wireless Router • Disable Port Scan and DoS Protection. DoS protection protects your LAN against denial of service attacks such as Syn flood, Smurf Attack, Ping of Death, Teardrop Attack, UDP Flood, ARP Attack, Spoofing ICMP, Null Scan, and many others. By default, this check box is cleared.
-
Page 44: Default Dmz Server
MTU. The best MTU setting for NETGEAR equipment is often just the default value, and changing the value might fix one problem but cause another. - Page 45 • You have problems connecting to your ISP or other Internet service, and technical support of either the ISP or NETGEAR recommends changing the MTU setting. These web-based applications might require an MTU change: A secure website that does not open, or displays only part of a web page...
-
Page 46: Lan Setup
JWNR2010v5 N300 Wireless Router LAN Setup You can configure LAN IP services such as Dynamic Host Configuration Protocol (DHCP) and Routing Information Protocol (RIP). The router is shipped preconfigured to use private IP addresses on the LAN side and to function as a DHCP server. - Page 47 RIP-2B uses subnet broadcasting. RIP-2M uses multicasting. To set your computers’ IP addresses manually, clear the Use Router as DHCP Server check box. NETGEAR recommends that you do not do this. For more information, see Use Router as DHCP Server on page 48.
-
Page 48: Use Router As Dhcp Server
JWNR2010v5 N300 Wireless Router To reserve an IP address for a computer or device on the LAN, in the Address Reservation section, click the Add button. For more information, see Set Up Address Reservation on page 49. Click the Apply button. -
Page 49: Set Up Address Reservation
JWNR2010v5 N300 Wireless Router Click the Apply button. If the DHCP service is not enabled on the router and no other DHCP server is available on your network, you must set your computers’ IP addresses manually or your computers are not able to access the router. - Page 50 JWNR2010v5 N300 Wireless Router In the MAC Address field, type the MAC address of the computer or server. In the Device Name field, type a name for the computer or server. Click the Add button. The address is added to the Address Reservation Table on the LAN Setup screen.
-
Page 51: Chapter 5 Administration
Administration M a n a ge your n e t work This chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections: • Manually Update the Router Firmware • Manage the Configuration File For information about changing the password of your router, see Change the Password page 20. -
Page 52: Manually Update The Router Firmware
Assistant screen. To update the router to the new firmware, click the Yes button. To upload the firmware that you have manually downloaded from the NETGEAR support website, do the following: a. Click Browse, navigate to the firmware file (the file ends in .img), and select the firmware file. -
Page 53: Manage The Configuration File
JWNR2010v5 N300 Wireless Router A progress bar shows the progress of the firmware upload process: WARNING: When uploading firmware to the router, do not interrupt the web browser by closing the window, clicking a link, or loading a new page. If the browser is interrupted, the firmware might be corrupted. -
Page 54: Restore Configuration Settings
JWNR2010v5 N300 Wireless Router The following screen displays: To save a copy of the current settings, click the Back Up button. Choose a location to store the .cfg file on a computer on your network. Click the OK button. A copy of the current settings is saved. -
Page 55: Erase Configuration Settings
JWNR2010v5 N300 Wireless Router Erase Configuration Settings Under some circumstances (for example, if you move the router to a different network), you might want to erase the configuration and restore the factory default settings. You can either use the Restore Factory Settings button on the back of the router (see... -
Page 56: Chapter 6 Advanced Settings
Advanced Settings E n h a n ce t h e p e r forma nce o f yo ur ro ute r This chapter describes the advanced features of your router. The information is for users with a solid understanding of networking concepts. These users want to set the router up for unique situations, such as when remote access from the Internet by IP address or domain name is needed. -
Page 57: Advanced Wireless Settings
WPS settings, and set up an access list for wireless clients. Advanced Settings for Your Wireless Network NETGEAR recommends that you use caution when changing these settings. To change advanced settings for your wireless network: ... -
Page 58: Enable Or Disable Wireless Router Radio
JWNR2010v5 N300 Wireless Router Your changes are saved. Enable or Disable Wireless Router Radio To enable or disable the wireless router radio: Log in to the router. For more information, see Log In to Your Router After Installation on page 18. -
Page 59: Set Up A Wireless Schedule
JWNR2010v5 N300 Wireless Router Set Up a Wireless Schedule You can turn off the wireless signal from your router at times when you do not need a wireless connection. For example, you could turn it off for the weekend if you leave town. -
Page 60: Set Up The Wps Settings
JWNR2010v5 N300 Wireless Router Set Up the WPS Settings You can control how WPS functions on the router. NETGEAR recommends that you use caution when changing the WPS settings. Note: For information about how to use WPS to add wireless devices and... -
Page 61: Wireless Distribution System
JWNR2010v5 N300 Wireless Router Click the Apply button. Your changes are saved. Wireless Distribution System You can set up the router to be used as a wireless base station or wireless repeater in a wireless distribution system (WDS). A WDS lets you expand a wireless network through multiple access points instead of using a wired backbone to link them. -
Page 62: Set Up The Base Station
JWNR2010v5 N300 Wireless Router • Wireless repeater. The router sends all traffic from its local wireless or wired computers to a remote access point. To configure this mode, you must know the MAC address of the remote parent access point. -
Page 63: Set Up A Repeater
To set up the repeater to avoid conflicts with the wireless connection to the base station, use a wired Ethernet connection. Note: If you set up your router as a base station with a non-NETGEAR access point as the repeater, you might need to change more configuration settings. In particular, you should disable the DHCP server function on the access point that functions as the repeater. - Page 64 JWNR2010v5 N300 Wireless Router Select ADVANCED > Advanced Setup > Wireless Repeating Function. The Wireless Repeating Function screen displays. The wireless MAC address of the router displays onscreen. Select the Enable Wireless Repeating Function check box. Select the Wireless Repeater radio button.
-
Page 65: Static Routes
JWNR2010v5 N300 Wireless Router Static Routes Static routes provide more routing information to your router. Under usual circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need to configure more static routes. You must configure static routes only for unusual cases such as multiple routers or multiple IP subnets on your network. - Page 66 JWNR2010v5 N300 Wireless Router The following screen displays. Click the Add button. The screen adjusts: In the Route Name field, type a name for this static route (for identification purposes only). If you want to limit access to the LAN only, select the Private check box.
-
Page 67: Universal Plug And Play
JWNR2010v5 N300 Wireless Router Type the IP subnet mask for this destination. If the destination is a single host, type 255.255.255.255. Type the gateway IP address, which must be a router on the same LAN segment as the JWNR2010v5 N300 Wireless Router. - Page 68 JWNR2010v5 N300 Wireless Router A screen similar to the following displays: Select the Turn UPnP On check box. This check box is selected by default. You can enable or disable UPnP for automatic device configuration. If the Turn UPnP On check box is cleared, the router does not allow any device to automatically control the resources, such as port forwarding (mapping), of the router.
-
Page 69: Chapter 7 Monitoring
Monitoring M o n i to r your rou te r and ne two r k traffi c This chapter describes how to monitor your router and network traffic. This chapter includes the following sections: • Router Status and Usage Information Screen •... -
Page 70: Router Status And Usage Information Screen
JWNR2010v5 N300 Wireless Router Router Status and Usage Information Screen To view router status and usage information: Click the ADVANCED tab. The screen that displays shows information about the router, the Internet port, the wireless settings, and the guest network (this screen is referred to as the Router Status screen):... -
Page 71: Router Information Pane
JWNR2010v5 N300 Wireless Router Router Information Pane To display the Router Information pane: Log in to the router. For more information, see Log In to Your Router After Installation on page 18. Click the ADVANCED tab. The Router Status screen displays. The Router Information pane is located in the upper left of the screen. -
Page 72: Statistics
IP Subnet Mask. The IP subnet mask that the Internet port of the router uses. • Domain Name Server. The Domain Name Server address that the router uses. A Domain Name Server translates human-language URLs such as www.netgear.com into IP addresses. Statistics The router provides various statistics. -
Page 73: Connection Status
JWNR2010v5 N300 Wireless Router • Up Time. The time elapsed since this port acquired the link. • Poll Interval. The interval at which the statistics are updated on this screen. To change the polling frequency, enter a time in seconds in the Poll Interval field, and click the Set Interval button. - Page 74 JWNR2010v5 N300 Wireless Router Default Gateway. The IP address for the default gateway that the router communicates with. DHCP Server. The IP address for the Dynamic Host Configuration Protocol server that configures the TCP/IP for all the computers that are connected to the router.
-
Page 75: Wireless Settings Pane
JWNR2010v5 N300 Wireless Router Choose any of the following actions: a. To establish the PPTP connection manually, click the Connect button. b. To terminate the PPTP connection manually, click the Disconnect button. c. To close the Connection Status screen, click the Close Window button. - Page 76 JWNR2010v5 N300 Wireless Router The following information displays: • Name (SSID). The wireless network name (SSID) that the router uses. The default name is NETGEAR-Guest. • Wireless AP. Indicates whether the radio of the router is enabled for the guest network.
-
Page 77: Chapter 8 Troubleshooting
Fi n d a n d f i x p ro b l e ms This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, visit the NETGEAR support site at http://support.netgear.com for product and contact information. -
Page 78: Quick Tips
JWNR2010v5 N300 Wireless Router Quick Tips The following describes tips for troubleshooting some common problems: • Sequence to Restart Your Network on page 78 • Check Ethernet Cable Connections on page 78 • Wireless Settings on page 78 • Network Settings... -
Page 79: Troubleshoot With The Leds
• Make sure that you are using the power adapter that NETGEAR supplied for this product. • If the Power LED blinks slowly and continuously, the router firmware is corrupted. This situation can happen if a firmware upgrade is interrupted, or if the router detects a problem with the firmware. -
Page 80: All Leds Remain Lit After Startup
JWNR2010v5 N300 Wireless Router If the error persists, you might have a hardware problem. Contact technical support at www.netgear.com/support. All LEDs Remain Lit After Startup When the router is turned on, the LEDs light for about 10 seconds and then turn off. If all the LEDs stay lit, a fault exists within the router. -
Page 81: Cannot Log In To The Router
• If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information. -
Page 82: Cannot Access The Internet
Router Status screen. To check the WAN IP address: Start your browser and select an external site such as http://www.netgear.com. Log in to the router. For more information, see Log In to Your Router After Installation on page 18. -
Page 83: Troubleshoot A Pppoe Internet Connection
Troubleshoot a PPPoE Internet Connection To troubleshoot a PPPoE Internet connection: Start your browser and select an external site such as http://www.netgear.com. Log in to the router. For more information, see Log In to Your Router After Installation on page 18. -
Page 84: Changes Not Saved
JWNR2010v5 N300 Wireless Router Changes Not Saved If the router does not save the changes you make through the NETGEAR genie screens, check the following: • When you enter configuration settings on a screen, always click the Apply button before you move to another screen or tab, or your changes are lost. -
Page 85: Test The Path From Your Computer To A Remote Device
JWNR2010v5 N300 Wireless Router To ping the router from a computer running Windows: From the Windows toolbar, click the Start button and select Run. In the field provided, type ping followed by the IP address of the router, as in this example: ping www.routerlogin.net... - Page 86 JWNR2010v5 N300 Wireless Router • Check that your computer has the IP address of your router listed as the default gateway. If a DHCP server assigns the IP configuration of your computer, this information is not visible on your computer’s Network Control Panel. Verify that the IP address of the router is listed as the default gateway.
-
Page 87: Appendix A Supplemental Information
Supplemental Information A d d i ti o n a l d etail s This appendix provides factory default settings and technical specifications for the JWNR2010v5 N300 Wireless Router: • Factory Settings • Technical Specifications... -
Page 88: Factory Settings
JWNR2010v5 N300 Wireless Router Factory Settings You can return the router to its factory settings. Use the end of a paper clip or some other similar object to press and hold the WPS/Rest button on the back panel of the router for at least four seconds. -
Page 89: Technical Specifications
JWNR2010v5 N300 Wireless Router Table 4. JWNR2010v5 router factory default settings (continued) Feature Default Behavior Wireless 20/40 MHz coexistence Enabled (continued) Data rate Best Output power Full Technical Specifications Table 5. JWNR2010v5 router specifications Feature Description Data and routing protocols...