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NETGEAR JWNR2000Tv3 User Manual

NETGEAR JWNR2000Tv3 User Manual

N300 wireless router
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350 East Plumeria Drive
San Jose, CA 95134
USA
September 2012
202-10999-01
v1.0
N300 Wireless Router
Model JWNR2000Tv3
User M anua l

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Summary of Contents for NETGEAR JWNR2000Tv3

  • Page 1 N300 Wireless Router Model JWNR2000Tv3 User M anua l 350 East Plumeria Drive San Jose, CA 95134 September 2012 202-10999-01 v1.0...
  • Page 2 NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. Other brand and product names are registered trademarks or trademarks of their respective...

  • Page 3: Table Of Contents

    NETGEAR genie Setup ........
  • Page 4 N300 Wireless Router Model JWNR2000Tv3 Setup Menu ..........37 WAN Setup.
  • Page 5 N300 Wireless Router Model JWNR2000Tv3 Dynamic DNS ..........80 Static Routes .

  • Page 6: Chapter 1 Hardware Setup

    Hardware Setup G et t i n g to k now you r router The NETGEAR N300 Wireless Router JWNR2000Tv3 User Manual provides you with an easy and secure way to set up a wireless home network. For more information about the topics covered in this manual, visit the Support website at http://support.netgear.com.

  • Page 7: Unpack Your Router

    • Installation guide with cabling and router setup instructions If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton and original packing materials, in case you need to return the product for repair. Hardware Features Before you cable your router, take a moment to become familiar with the label and the front and back panels.

  • Page 8: Front Panel

    N300 Wireless Router Model JWNR2000Tv3 Front Panel The router front panel has the status LEDs and icons shown in the following figure. Power LAN ports Wireless Internet WPS/FastLane Figure 2. Front panel LEDs and icons Table 1. Front panel LEDs...

  • Page 9: Back Panel

    N300 Wireless Router Model JWNR2000Tv3 Back Panel The back panel has the following features: WPS/FastLane LAN (Ethernet) Internet AC power Reset button ports (WAN) port adapter input button Figure 3. Back panel...

  • Page 10: Position Your Router

    N300 Wireless Router Model JWNR2000Tv3 Position Your Router The router lets you access your network from virtually anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range.

  • Page 11: Cable Your Router

    N300 Wireless Router Model JWNR2000Tv3 Cable Your Router The installation guide that came in the box includes a cabling diagram. This section walks you through cabling with detailed illustrations. To connect the router, the computer, and the modem:  Unplug and turn off the broadband modem.
  • Page 12 N300 Wireless Router Model JWNR2000Tv3 Locate the cable (A) that is still attached to your computer. Insert that cable into a yellow LAN port on the router, as shown in the following figure: Internet Figure 6. Connect the Ethernet cable to a LAN port on the router Connect any additional wired computers to your router by inserting an Ethernet cable from a computer into one of the three remaining LAN ports.
  • Page 13 N300 Wireless Router Model JWNR2000Tv3 Plug the power adapter into the AC power adapter input on the router. Then plug the other end of the power adapter into a power outlet. Wait 2 minutes. Internet AC power adapter input Figure 7. Connect the power adapter cord and turn on the router It might take several minutes for your router to establish a connection with your computer and your Internet provider.

  • Page 14: Chapter 2 Getting Started With Netgear Genie

    Getting Started with NETGEAR genie Con n e ct i n g to the router This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter.

  • Page 15: Router Setup Preparation

    N300 Wireless Router Model JWNR2000Tv3 Router Setup Preparation You can set up your router with the NETGEAR genie automatically, or you can use the genie menus and screens to set up your router manually. Before you start the setup process, get your ISP information and make sure the computers and devices in the network have the settings described here.

  • Page 16: Types Of Logins

    NETGEAR genie Setup NETGEAR genie runs on any device with a web browser. It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed.

  • Page 17: Use Netgear Genie After Installation

    When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. You can use NETGEAR genie again to view or change settings for the router.

  • Page 18: Upgrade Router Firmware

    Do not try to go online, turn off the router, shut down the computer, or do anything else to the router until the router finishes restarting. Wait until the progress bar on the NETGEAR genie screen completes. Router Dashboard (Basic Home Screen) The router Basic Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance.

  • Page 19: Join Your Wireless Network

    Settings. Using this tab requires a solid understanding of networking concepts. • Help & Support. Go to the NETGEAR support site to get information, help, and product documentation. These links work once you have an Internet connection. • Language menu. Select your preferred language from the drop-down menu at the top right corner of the screen.

  • Page 20: Manual Method

    It allows you to automatically repair common wireless network problems. It also provides easy access to router features like Live Parental Controls, guest access, broadband usage meter, speed test, and more. For more information, see the NETGEAR genie Apps User Manual. Retrieve wireless password About genie...
  • Page 21 N300 Wireless Router Model JWNR2000Tv3 You can use the genie mobile app on your iPhone, iPad, or Android phone. Log in to the router Information about genie mobile app Search NETGEAR and the connected support router...

  • Page 22: Chapter 3 Genie Basic Settings

    genie Basic Settings You r I nternet c on n e ct ion a nd n et work This chapter explains the features available from the genie Basic Home screen, shown in the following figure: This chapter contains the following sections: •...

  • Page 23: Basic Settings

    The default settings usually work fine. If you have problems with your connection, check the ISP settings. Click Apply to save your settings. Click Test to test your Internet connection. If the NETGEAR website does not display within 1 minute, see Chapter 8, Troubleshooting.

  • Page 24: Basic Settings Screen Fields

    N300 Wireless Router Model JWNR2000Tv3 Basic Settings Screen Fields The following descriptions explain all of the possible fields in the Basic Settings screen. The fields that display in this screen depend on whether an ISP login is required. • Does Your ISP Require a Login? Answer either yes or no.

  • Page 25: Basic Wireless Settings

    Basic Wireless Settings The Wireless Settings screen lets you view or configure the wireless network setup. The JWNR2000Tv3 router comes with preset security. This means that the WiFi network name (SSID), network key (password), and security option (encryption protocol) are preset in the factory.

  • Page 26: Wireless Settings Screen Fields

    Name (SSID). The SSID is also known as the wireless network name. Enter a 32-character (maximum) name in this field. This field is case-sensitive. The default SSID is randomly generated, and NETGEAR strongly recommends that you do not change this setting.

  • Page 27: Attached Devices

    Attached Devices screen. From the Basic Home screen, select Attached Devices to display the following screen: Wired devices are connected to the router with Ethernet cables. Wireless devices have joined the wireless network. NETGEAR genie displays the following information about devices that are currently connected to your network: •...

  • Page 28: Parental Controls

    From the Basic Home screen, select Parental Controls to go to the Live Parental Controls website. Click either the Windows Users or Mac Users button on the website. Follow the onscreen instructions to download and install the NETGEAR Live Parental Controls Management Utility. After installation, Live Parental Controls automatically starts.
  • Page 29 N300 Wireless Router Model JWNR2000Tv3 Click Next, read the note, and click Next again to proceed. Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account. Select the radio button that applies to you, as follows, and click Next: •...
  • Page 30 N300 Wireless Router Model JWNR2000Tv3 Select a filtering level radio button and click Next. Click the Take me to the status screen button. Parental controls are now set up for the router. The Basic Home screen shows Parental Controls as enabled.

  • Page 31: Guest Networks

    N300 Wireless Router Model JWNR2000Tv3 Guest Networks Adding a guest network allows visitors at your home to use the Internet without giving them your wireless security key. You can add a guest network to the 2.4 GHz b/g/n wireless network.

  • Page 32: Guest Network Wireless Security Options

    (PSK) encryption. This section presents an overview of the security options and provides guidance on when to use which option. It is possible to set up a guest network without wireless security. NETGEAR does not recommend doing so.

  • Page 33: Fastlane

    N300 Wireless Router Model JWNR2000Tv3 FastLane You can use the FastLane feature to reserve bandwidth on the router for a trusted IP address that you specify. The first time you turn on FastLane, you should specify the amount of bandwidth you want to reserve and set up the WPS/FastLane button for FastLane.

  • Page 34: Chapter 4 Genie Advanced Home

    Advanced Home Sp ecif yi ng custom set ti ngs This chapter explains the features available from the genie Advanced Home screen, shown in the following figure: JWNR2000Tv3 This screen is also displayed through the Administration menu. This chapter contains the following sections: •...

  • Page 35: Setup Wizard

    N300 Wireless Router Model JWNR2000Tv3 Setup Wizard The NETGEAR genie installation process launches the first time you set up the router. After you set up the router for the first time, you can use the Setup Wizard to automatically detect your ISP configuration.

  • Page 36: Wps Wizard

    N300 Wireless Router Model JWNR2000Tv3 WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network. On the client device, either press its WPS button or locate its WPS PIN. To use the WPS Wizard: ...

  • Page 37: Setup Menu

    N300 Wireless Router Model JWNR2000Tv3 Setup Menu Select Advanced > Setup to display the Setup menu. The following selections are available: • Internet Setup. This selection is a shortcut to the same Basic Settings screen that you can access from the Basic Home screen. See Basic Settings on page 23.

  • Page 38: Default Dmz Server

    N300 Wireless Router Model JWNR2000Tv3 • Respond to Ping on Internet Port. If you want the router to respond to a ping from the Internet, select this check box. Use this setting only as a diagnostic tool because it allows your router to be discovered.

  • Page 39: Change The Mtu Size

    “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...

  • Page 40: Lan Setup

    Application 1500 The largest Ethernet packet size and the default value. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments.

  • Page 41: Lan Setup Screen Settings

    N300 Wireless Router Model JWNR2000Tv3 Note: If you change the LAN IP address of the router while connected through the browser, you will be disconnected. You must open a new connection to the new IP address and log in again.

  • Page 42: Use The Router As A Dhcp Server

    N300 Wireless Router Model JWNR2000Tv3 RIP-1 is universally supported. It is adequate for most networks, unless you have an unusual network setup. RIP-2 carries more information. Both RIP-2B and RIP-2M send the routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting.

  • Page 43: Address Reservation

    N300 Wireless Router Model JWNR2000Tv3 Address Reservation When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings.

  • Page 44: Quality Of Service (Qos) Setup

    QoS is an advanced feature that can be used to prioritize some types of traffic ahead of others. The JWNR2000Tv3 router can provide QoS prioritization over the wireless link and on the Internet connection. To configure QoS, use the QoS Setup screen.
  • Page 45 N300 Wireless Router Model JWNR2000Tv3 Set Up QoS for Applications and Online Gaming To create a QoS policy for applications and online games:  In the QoS Setup screen, select the Turn Internet Access QoS On check box and click Apply.
  • Page 46 N300 Wireless Router Model JWNR2000Tv3 To add a priority rule, scroll down to the bottom of the screen and click Add Priority Rule. The Qos - Priority Rules screen displays: From the Priority Category drop-down menu, select either Applications or On-line Gaming.
  • Page 47 N300 Wireless Router Model JWNR2000Tv3 Set Up QoS for a Router LAN Port To create a QoS policy for a device connected to one of the router’s LAN ports:  Select Advanced > Setup > QoS Setup to display the QoS Setup screen.
  • Page 48 N300 Wireless Router Model JWNR2000Tv3 From the Priority Category drop-down menu, select MAC Address, as shown in the following figure: If the device is in the MAC Device List, select its radio button. The information from the MAC Device List populates the QoS Policy For, MAC Address, and Device Name fields.

  • Page 49: Chapter 5 Security

    Security Ke epi ng u nwante d c onte nt out of you r n et work This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the computers and devices on your network. These features are available from the Security menu on the genie Advanced tab.

  • Page 50: Keyword Blocking Of Http Traffic

    N300 Wireless Router Model JWNR2000Tv3 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. Select Advanced > Security > Block Sites to display the following screen: Select one of the keyword blocking options: •...

  • Page 51: Block Services (Port Filtering)

    N300 Wireless Router Model JWNR2000Tv3 Block Services (Port Filtering) Services are functions that server computers perform at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number.
  • Page 52 N300 Wireless Router Model JWNR2000Tv3 Click Add to add a service. The Block Services Setup screen displays: From the Service Type drop-down menu, select the application or service to allow or block. The menu already displays several common services, but you are not limited to these choices.

  • Page 53: Schedule Blocking

    N300 Wireless Router Model JWNR2000Tv3 Schedule Blocking You can specify the days and time that you want to block Internet access. To schedule blocking:  Select Advanced > Security > Schedule to display the following screen: Set up the schedule for blocking keywords and services.

  • Page 54: Security Event Email Notifications

    N300 Wireless Router Model JWNR2000Tv3 Security Event Email Notifications To receive logs and alerts by email, provide your email information in the E-mail screen, and specify which alerts you want to receive and how often. To set up email notifications: ...

  • Page 55: Chapter 6 Administration

    Administration M a nagi ng your net work This chapter describes the router settings for administering and maintaining your router and home network. These settings are available from the Administration menu on the genie Advanced tab. See Remote Management on page 83 for information about checking the status of your router over the Internet, and Traffic Meter on page 86 for information about monitoring...

  • Page 56: View Router Status

    N300 Wireless Router Model JWNR2000Tv3 View Router Status To view router status and usage information, select Advanced Home or select Advanced > Administration > Router Status to display the following screen: JWNR2000Tv3 This screen is also displayed through the Advanced Home menu.

  • Page 57: Internet Port

    IP Subnet Mask. The IP subnet mask that the Internet (WAN) port of the router uses. • Domain Name Server. The Domain Name Server addresses that the router uses. A Domain Name Server translates human-language URLs such as www.netgear.com into IP addresses. •...
  • Page 58 N300 Wireless Router Model JWNR2000Tv3 • Connection Status button. Click the Connection Status button to view connection status information. The Connection Status screen displays the following information: IP Address. The IP address that is assigned to the router. Subnet Mask. The subnet mask that is assigned to the router.

  • Page 59: Wireless Ap

    N300 Wireless Router Model JWNR2000Tv3 Wireless AP The Wireless AP section displays the following information: • Wireless Network Name (SSID). The wireless network name (SSID) that the router uses. • Region. The geographic region where the router is being used. It might be illegal to use the wireless features of the router in some parts of the world.

  • Page 60: View Logs Of Web Access Or Attempted Web Access

    N300 Wireless Router Model JWNR2000Tv3 View Logs of Web Access or Attempted Web Access The log is a detailed record of the websites you have accessed or attempted to access. Up to 256 entries are stored in the log. Log entries appear only when keyword blocking is enabled and no log entries are made for the trusted user.

  • Page 61: Manage The Configuration File

    N300 Wireless Router Model JWNR2000Tv3 Manage the Configuration File The configuration settings of the JWNR2000Tv3 router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.

  • Page 62: Erase

    N300 Wireless Router Model JWNR2000Tv3 Erase You can erase the configuration and restore the factory default settings. If you move the router to a different network or if you forget the password, you might want to restore factory default settings.

  • Page 63: Upgrade The Router Firmware

    N300 Wireless Router Model JWNR2000Tv3 Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the genie screens when new firmware is available for your product.

  • Page 64: Chapter 7 Advanced Settings

    Advanced Settings This chapter describes the advanced features of your router. The information is for readers with advanced networking knowledge who want to configure the router for unique situations such as when remote access from the Internet by IP or domain name is needed. This chapter includes the following sections: •...

  • Page 65: Advanced Wireless Settings

    N300 Wireless Router Model JWNR2000Tv3 Advanced Wireless Settings To configure the advanced wireless settings:  Select Advanced > Advanced Setup > Advanced Wireless Settings. The following screen displays: Adjust the following settings as needed: • Enable Wireless Router Radio. You can completely turn off the wireless portion of the wireless router by clearing this check box.

  • Page 66: Restrict Wireless Access By Mac Address

    N300 Wireless Router Model JWNR2000Tv3 Note: The Fragmentation Length, CTS/RTS Threshold, and Preamble Mode options are reserved for wireless testing and advanced configuration only. Do not change these settings. • WPS Settings.You can add WPS devices to your network: •...

  • Page 67: Wireless Repeating Function (Wds)

    Click the Apply button. Wireless Repeating Function (WDS) You can configure the JWNR2000Tv3 router to be used as a wireless access point (AP), which enables it to act as a wireless repeater. A wireless repeater connects to another wireless router as a client where the network to which it connects becomes the ISP service.
  • Page 68 To configure this mode, you must know the MAC address of the remote parent access point. The JWNR2000Tv3 router is always in dual band concurrent mode, unless you turn off one radio. If you enable the wireless repeater in either radio band, the wireless base station or wireless repeater cannot be enabled in the other radio band.

  • Page 69: Wireless Repeating Function

    N300 Wireless Router Model JWNR2000Tv3 Wireless Repeating Function Select Advanced > Advanced Setup > Wireless Repeating Function to view or change wireless repeater settings for the router. You can configure the following wireless repeater settings: • Enable Wireless Repeating Function. Select the check box for the 2.4 GHz or 5 GHz network to use the wireless repeating function.

  • Page 70: Set Up The Base Station

    N300 Wireless Router Model JWNR2000Tv3 • Repeater MAC Address (1 through 4). If your router is the base station, it can act as the “parent” of up to 4 other access points. Enter the MAC addresses of the other access points in these fields.

  • Page 71: Set Up A Repeater Unit

    Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station. Note: If you are using the JWNR2000Tv3 base station with a non-NETGEAR router as the repeater, you might need to change additional configuration settings. In particular, you should disable the DHCP server function on the wireless repeater AP.

  • Page 72: Remote Computer Access Basics

    N300 Wireless Router Model JWNR2000Tv3 Remote Computer Access Basics When a computer on your network needs to access a computer on the Internet, your computer sends your router a message containing the source and destination address and process information. Before forwarding your message to the remote computer, your router must modify the source information and create and track the communication session so that replies can be routed back to your computer.

  • Page 73: Port Triggering To Open Incoming Ports

    N300 Wireless Router Model JWNR2000Tv3 Upon receiving the incoming message, your router checks its session table to determine whether there is an active session for port number 33333. Finding an active session, the router then modifies the message to restore the original address information that was replaced by NAT.

  • Page 74: Port Forwarding To Permit External Host Communications

    N300 Wireless Router Model JWNR2000Tv3 The IRC server sends a return message to your router using the NAT-assigned source port (as in the previous example, say port 33333) as the destination port. The IRC server also sends an “identify” message to your router with destination port 113.

  • Page 75: How Port Forwarding Differs From Port Triggering

    N300 Wireless Router Model JWNR2000Tv3 The remote computer then sends this request message through the Internet to your router. Your router receives the request message and looks in its rules table for any rules covering the disposition of incoming port 80 traffic. Your port forwarding rule specifies that incoming port 80 traffic should be forwarded to local IP address 192.168.1.123.

  • Page 76: Set Up Port Forwarding To Local Servers

     Tip: To ensure that your server computer always has the same IP address, use the reserved IP address feature of your JWNR2000Tv3 router. Select Advanced > Advanced Setup > Port Forwarding/Port Triggering to display the following screen: Port Forwarding is selected as the service type.

  • Page 77: Add A Custom Service

    N300 Wireless Router Model JWNR2000Tv3 Add a Custom Service To define a service, game, or application that does not appear in the Service Name drop-down menu, first determine which port number or range of numbers the application uses. You can usually get this information by contacting the publisher of the application or user groups or newsgroups.

  • Page 78: Edit Or Delete A Port Forwarding Entry

    N300 Wireless Router Model JWNR2000Tv3 Edit or Delete a Port Forwarding Entry To edit or delete a port forwarding entry:  Select Advanced > Advanced Setup > Port Forwarding/Port Triggering. Select Port Forwarding as the service type. Select the radio button next to the service name in the list.
  • Page 79 N300 Wireless Router Model JWNR2000Tv3 Port forwarding creates a static mapping of a port number or range to a single local computer. Port triggering can dynamically open ports to any computer that needs them and can close the ports when they are no longer needed.

  • Page 80: Dynamic Dns

    N300 Wireless Router Model JWNR2000Tv3 Click Add Service to display the following screen: In the Service Name field, type a descriptive service name. From the Service User drop-down menu, select Any (the default) to allow any computer on the Internet to use this service.
  • Page 81 N300 Wireless Router Model JWNR2000Tv3 automatically contacts the Dynamic DNS service provider, logs in to your account, and registers your new IP address. If your host name is hostname, for example, you can reach your router at http://hostname.dyndns.org. On the Advanced tab, select Advanced Setup > Dynamic DNS to display the following...

  • Page 82: Static Routes

    N300 Wireless Router Model JWNR2000Tv3 Static Routes Static routes provide additional routing information to your router. Typically, you do not need to add static routes. You configure static routes only for unusual cases such as multiple routers or multiple IP subnets on your network.

  • Page 83: Remote Management

    N300 Wireless Router Model JWNR2000Tv3 Type the IP subnet mask for this destination. If the destination is a single host, type 255.255.255.255. Type the gateway IP address. The gateway IP address must be a router on the same LAN segment as the JWNR2000Tv3 router.

  • Page 84: Universal Plug And Play

    N300 Wireless Router Model JWNR2000Tv3 Select the Turn Remote Management On check box. In the Allow Remote Access By section, specify the external IP addresses to be allowed to access the router’s remote management, as follows: • To allow access from a single IP address on the Internet, select Only This Computer.
  • Page 85 N300 Wireless Router Model JWNR2000Tv3 To enable Universal Plug and Play:  Select Advanced > Advanced Setup > UPnP. The UPnP screen displays. Configure the UPnP settings, as follows: • Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration.

  • Page 86: Traffic Meter

    N300 Wireless Router Model JWNR2000Tv3 Traffic Meter Traffic metering allows you to monitor the volume of Internet traffic passing through your router’s Internet port. With the traffic meter utility, you can set limits for traffic volume, set a monthly limit, and get a live update of traffic usage.

  • Page 87: Chapter 8 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. This chapter contains the following sections: •...

  • Page 88: Quick Tips

    N300 Wireless Router Model JWNR2000Tv3 Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network Be sure to restart your network in this sequence: Turn off and unplug the modem. Turn off the router and computers.

  • Page 89: Troubleshoot With The Leds

    DSL modem. This cable could be a standard straight-through Ethernet cable or an Ethernet crossover cable. Wireless LED Is Off If the Wireless LED stays off, use the NETGEAR genie to turn on the wireless radio. For more information, see Advanced Wireless Settings on page 65.The Wireless LED is lit when the...

  • Page 90: Cannot Log In To The Router

    Make sure that Caps Lock is off when you enter this information. • If you are attempting to set up your NETGEAR router as an additional router behind an existing router in your network, consider replacing the existing router. NETGEAR does not support such a configuration.

  • Page 91: Cannot Access The Internet

    Router Status screen. To check the WAN IP address:  Start your browser, and select an external site such as www.netgear.com. Access the router interface at www.routerlogin.net. Select Administration > Router Status. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router has not obtained an IP address from your ISP.

  • Page 92: Net

    N300 Wireless Router Model JWNR2000Tv3 Your Router Can Obtain an IP Address from the ISP but Cannot Access the Internet If your router can obtain an IP address but your computer is unable to load any web pages from the Internet, the problem might be one of the following: •...

  • Page 93: Troubleshoot Internet Browsing

    N300 Wireless Router Model JWNR2000Tv3 Troubleshoot Internet Browsing If your router can obtain an IP address but your computer is unable to load any web pages from the Internet, check the following: • Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses.

  • Page 94: Wireless Connectivity

    Does the wireless device or computer that you are using find your wireless network? If not, check the Wireless LED on the front of the router. It should be lit. If it is not, you can use the NETGEAR genie to turn the router’s wireless radio back on (see Advanced Wireless Settings on page 65).

  • Page 95: Troubleshoot Your Network Using The Ping Utility

    N300 Wireless Router Model JWNR2000Tv3 Troubleshoot Your Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. You can easily troubleshoot a network by using the ping utility in your computer or workstation.

  • Page 96: Test The Path From Your Computer To A Remote Device

    N300 Wireless Router Model JWNR2000Tv3 Test the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your computer to a remote device. To test the path from a Windows computer: ...

  • Page 97: Appendix A Supplemental Information

    Supplemental Information This appendix provides factory default settings and technical specifications for the N300 Wireless Router Model JWNR2000Tv3. Factory Settings You can return the router to its factory settings. Insert the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least 7 seconds.
  • Page 98 N300 Wireless Router Model JWNR2000Tv3 Table 3. Factory default settings (Continued) Feature Default behavior Wireless Wireless communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise varies by region...

  • Page 99: Technical Specifications

    N300 Wireless Router Model JWNR2000Tv3 Technical Specifications Table 4. JWNR2000Tv3 Router specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Dynamic DNS, and UPnP. Power adapter AC plug is • 110V-240V, 50/60 Hz, input localized • All regions (output): 5V DC @ 1A, output Dimensions 216 x 136 x 35 mm (8.5 x 5.4 x 1.38 in.)

  • Page 100: Appendix B Notification Of Compliance

    Marking by the above symbol indicates compliance with the Essential Requirements of the R&TTE Directive of the European Union (1999/5/EC). This equipment meets the following conformance standards: EN300 328 (2.4Ghz), EN301 489-17 EN60950-1 For complete DoC please visit the NETGEAR EU Declarations of Conformity website at: http://support.netgear.com/app/answers/detail/a_id/11621. EDOC in Languages of the European Community...
  • Page 101 N300 Wireless Router Model JWNR2000Tv3 Español Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los [Spanish] requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ NETGEAR Inc. ∆ΗΛΩΝΕΙ ΟΤΙ Radiolan ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ...

  • Page 102: Fcc Declaration Of Conformity

    This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Declaration of Conformity We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the N300 Wireless Router Model JWNR2000Tv3 complies with Part 15 Subpart B of FCC CFR47 Rules. Operation is subject to the following two conditions: •...

  • Page 103: Canadian Department Of Communications Radio Interference Regulations

    Canadian Department of Communications Radio Interference Regulations This digital apparatus (N300 Wireless Router Model JWNR2000Tv3) does not exceed the Class B limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.

  • Page 104: Index

    Index adding deleting access remote viewing logs access points dashboard accessing remote computer data packets, fragmented adding default DMZ server blocked services default factory settings custom services, port forwarding list of custom services, port triggering restoring guest network default gateway priority rules, QoS deleting wireless device to network...
  • Page 105 N300 Wireless Router Model JWNR2000Tv3 factory default settings label, product list of LAN LEDs restoring described FastLane troubleshooting firmware version LAN ports MAC address firmware, upgrading QoS for fragmented data packets troubleshooting front panel LAN setup language setting lease, DHCP...
  • Page 106 N300 Wireless Router Model JWNR2000Tv3 management troubleshooting On/Off LED remote management OpenDNS account renewing connection status outgoing mail server repeater unit, setting up reserved IP adresses Reset button restarting network packets, fragmented restoring Parental Controls configuration file passwords default factory settings...
  • Page 107 N300 Wireless Router Model JWNR2000Tv3 trademarks wireless repeating base station traffic metering repeater unit transmission power control wireless security options troubleshooting wireless settings trusted host advanced checking for correct SSID broadcast wireless signal Universal Plug and Play (UPnP) range of...

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