Call Pickup - Avaya ETR 6 User Manual

2.2.2 Call Pickup

If you hear another phone ringing, there are a number of ways that you can answer the call if you know the user, group
or line being called.
1. If already on a call, end the call by pressing Drop or put it
button which the call is on.
2. Press an idle Intercom or Call Appearance button.
· To pickup a call ringing at a particular extension:
Dial 6 followed by the extension number at which the call is ringing or parked.
· To pickup the longest waiting call in a pickup group:
Dial 66 followed by the pickup group number (1 to 4).
· To pickup the call ringing on a particular line:
Dial 68 followed by the two digit line number.
3. You can continue the call handsfree or switch to using the handset or headset (press the HEADSET button).
To Create a Call Pickup Button (ETR 18D/ETR 34D Phone)
1. At the phone press Feature 00.
2. Program Extension: is shown on the display.
3. Press the button that you want to edit or enter a number between 03 to 80 to select a button. The current setting
of the button is displayed.
4. Press the first intercom or call appearance button.
5. Dial 6 followed by the target extension number.
6. The button function is changed to Call Pickup followed by the target extension number.
· Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then
placing it back in the cradle.
To Use a Call Pickup Button
1. Press the Call Pickup programmed button for the specified extension number. You are connected to the call that
was ringing the specified extension.
PARTNER® Mode ETR Phone User Guide
IP Office Basic Edition
on hold by either pressing Hold or pressing the
23
Call Handling: Answering Calls
- Issue 4e (Friday, May 04, 2012)
Page 19