Making Page Or Direct Calls; Redial - Avaya ETR 6 User Manual

2.1.3 Making Page or Direct Calls

You can make calls that are automatically answered if the extension or extensions called support auto answer. There are
two methods: page calls and direct voice calls, however the method for making both types of call is much the same.
To Make a Direct Voice Call
For a call to an individual extension, putting * in front of the extension number of the user being called makes the call a
direct voice call. If supported by the phone being called, the call is automatically answered after the called users hears 3
beeps.
Unlike a page call, the called user can also speak without having to take any further action if their phone has a handsfree
microphone. Otherwise they need to pickup the handset to be heard.
If the user called is already on a call when you attempt a direct voice call to them, you call is turned into a normal
waiting call.
1. If already on a call, end the call by pressing Drop or put it
button which the call is on.
2. Dial * and then the extension number of the user.
· If the user's phone is idle and supports auto answer, you can speak and be heard by them immediately. You
can also hear them.
· If you hearing ringing, then either the user called already has another call in progress or has a phone that
does not support answer.
To Make a Page Call
Putting a * in front of the extension number of the group being called makes the call a page call. The group type is
ignored, instead, all users who are members of the group, have phones that support auto answer and are currently not
on another call, hear a single beep and can then hear you. However, you cannot hear the group members.
One of users being paged can
just you and the answering user.
2. If already on a call, end the call by pressing Drop or put it
button which the call is on.
2. Dial * and then the extension number of the group.
To Page the Loudspeaker Device
The telephone system can include a connection to a loudspeaker paging device. To page this device make a normal
internal call to the extension number 70. If you make an internal call to *70, you will page both the loudspeaker device
and the available users in the calling group 71.

2.1.4 Redial

Using Last Number Redial
1. Lift the handset.
2. Press FEATURE 05. The digits are displayed as they are dialed.
To Create a Last Number Redial Button (ETR 18D/ETR 34D Phone)
1. At the phone press Feature 00.
2. Program Extension: is shown on the display.
3. Press the button that you want to edit or enter a number between 03 to 80 to select a button. The current setting
of the button is displayed.
4. Dial FEATURE 05.
5. The current setting of the button will now be set to Last Number Redial.
· Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then
placing it back in the cradle.
PARTNER® Mode ETR Phone User Guide
IP Office Basic Edition
answer the page if they want to. That turns the page call into a normal call between
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on hold by either pressing Hold or pressing the
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on hold by either pressing Hold or pressing the
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Call Handling: Making Calls
- Issue 4e (Friday, May 04, 2012)
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