Making Calls; Making Internal Calls; Making External Calls - Avaya ETR 6 User Manual

2. Call Handling

2.1 Making Calls

2.1.1 Making Internal Calls

1. If already on a call, end the call by pressing Drop or put it
button which the call is on.
2. Press an idle Intercom or Call Appearance button.
3. Dial the extension number or the code for the feature you wanted to access.
· To call an extension:
Dial the extension number. If you put a * in front of the extension number, the system will attempt to make
a direct voice call
· To call a group or attempt a call pickup:
Dial one of the numbers in the table below. If you put a * in front of the group number, the system will make
a page call
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Feature
Loudspeaker
Paging
Simultaneous
Paging
Group Calling –
Ring
Group Calling –
Page
Group Hunting –
Ring
Group Hunting –
Page
4. You will hear the call progress. You can continue the call handsfree or switch to using the handset or headset
(press the HEADSET button).
· If the other extension doesn't answer, press AutCB or Callback to have the system call you when that
extension is next free.

2.1.2 Making External Calls

1. If already on a call, end the call by pressing Drop or put it
button which the call is on.
2. Press an idle Line Appearance or Call Appearance button.
3. Dial the telephone number.
· If using a Call Appearance button, some systems may require you to dialing a specific prefix when making
external calls. Your system administrator will inform you if a prefix is required.
· To dial a personal speed dial
· To dial a system speed dial
4. You will hear the call progress. You can continue the call handsfree or switch to using the handset.
PARTNER® Mode ETR Phone User Guide
IP Office Basic Edition
.
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Dial Summary
70 Page the loudspeaker device attached to the system.
*70 Page both the loudspeaker device attached to the system and the
extensions in calling group 71.
7 <Calling Call the available extensions in one of the calling groups (1 to 4).
Group>
*7 <Calling Page the available extensions in one of the calling groups (1 to 4).
Group>
77 <Hunt Call the available extensions in one of the hunt groups (1 to 6).
Group>
*77 <Hunt Page the first available extension in one of the hunt groups (1 to 6).
Group>
, press FEATURE or # and select the speed dial between 80 and 89.
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, press FEATURE or # and select a speed dial between 600 to 699.
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on hold by either pressing Hold or pressing the
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on hold by either pressing Hold or pressing the
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- Issue 4e (Friday, May 04, 2012)
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