Do Not Disturb - Avaya ETR 6 User Manual

3.6 Do Not Disturb

Use this feature to be able to press a programmed button to prevent incoming calls for the extension from ringing (lights
may still flash). You can still use the extension to make calls or answer calls that are on your extension (for example, line
appearance calls).
· You need to program a button with lights. When the Do Not Disturb feature is on, the light is also on, indicating
that the telephone will not ring.
· Use Do Not Disturb when you do not want the auto attendant or the voice messaging system to transfer calls to
you.
· Use Do Not Disturb if you are assigned to a Hunt Group and you leave your desk, so calls to the Hunt Group will
skip your extension and ring immediately at the next available extension in the group.
· To avoid missing calls when Do Not Disturb is not needed, turn it off.
· Unanswered calls that are transferred from an extension with Do Not Disturb active, ring at that extension if they
transfer return.
· Users with VMS Cover
mailbox.
· Users with Call Coverage
extension.
· You receive a slow interrupted intercom dialling tone when Do Not Disturb is active.
To Manually Switch Do Not Disturb On/Off
1. Dial FEATURE 01.
To Create a Do Not Disturb Button (ETR 18D/ETR 34D Phone)
1. At the phone press Feature 00.
2. Program Extension: is shown on the display.
3. Press the button that you want to edit or enter a number between 03 to 80 to select a button. The current setting
of the button is displayed.
4. Dial Feature 01. The current setting of the button will now be set to Do Not Disturb.
· Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then
placing it back in the cradle.
To Add Do Not Disturb Exceptions
You can create a set of up to 20 numbers, calls from which are able to still ring you even when you have do not disturb
switched on.
1. At the phone press Feature 00.
2. Program Extension: is shown on the display.
2. Press FEATURE and dial 0700 to 0719.
· The number used above is not a fixed reference. For example, if the exception number set using 702 is cleared, any
numbers set as 703 and above are move to 702 and above.
2. The current number is shown if any.
· To clear the current number, press the Release button).
· To enter a number using the normal dialing keys.
· To enter a single digit wildcard, press the left-hand display soft key. The wildcard is shown as an X.
· To enter a multiple digit wildcard, press the middle display soft key. The wildcard is shown as an N.
· Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then
placing it back in the cradle.
PARTNER® Mode ETR Phone User Guide
IP Office Basic Edition
turned on can activate Do Not Disturb to send all calls immediately to their voice
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turned on can activate Do Not Disturb to send all calls immediately to the covering
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- Issue 4e (Friday, May 04, 2012)
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