Lorex LH400 LINK SERIES User Manual page 112

Troubleshooting
Remote Connectivity Trouble Shooting
Error Possible Causes
• I cannot connect to • No internet connection
the system using a
• A DDNS account was not
DDNS URL
created
• Incorrect DDNS URL
• DDNS not enabled on the
system
• I receive an error • Incorrect user name and
when I try to log in to password
the system
102
Solutions
• Ensure the DVR is connected to a high speed
internet connection.
• Ensure that you have created a DDNS account.
• Ensure that you type the URL in full
ie: http://tomsmith.lorexddns.net:7000.
• Ensure there are no spelling errors in the
URL.
• Include http:// and the
system in the URL.
• Ensure DDNS is enabled on your system.
• The default user name is: admin
• The default password is: 000000
• Ensure that caps lock is disabled. The password
and user name are case sensitive.
port number of your