Page 1 DIGITAL VIDEO SURVEILLANCE RECORDER Instruction Manual English Version 3.0 KEEP IN TOUCH STAY CONNECTED *8 Channel Model Shown RETAIL INDUSTRY BUSINESS HOME BUSINESS OUTDOOR LH330 Edge2 Series www.lorextechnology.com Copyright © 2012 Lorex Technology Inc.
Page 2 Thank you for purchasing the Edge 2 Series Digital Video Surveillance Recorder. This manual refers to the following models: • LH338 (8-channel) • LH336 (16-channel)  For the latest online manual, downloads and product updates, and to learn about our complete range of accessory products, please visit our website at: www.lorextechnology.com CAUTION...
Page 3: Need Help
For all other matters, visit www.lorextechnology.com By Phone: North America: : 1-888-425-6739 Customer Service (for warranty matters) (1-888-42-LOREX) : 1-877-755-6739 Tech Support (for technical/installation issues) (1-877-75-LOREX) Mexico: 001-800-514-6739 International: +800-425-6739-0 (Example: From the UK, dial 00 instead of +)
Page 4 NO DEVUELVA ESTE PRODUCTO A LA TIENDA NE RETOURNEZ PAS CE PRODUIT AU MAGASIN Cerciórese de por favor colocar su producto en www. Veuillez veiller à enregistrer votre produit à www.lorex- lorexcctv.com/registration para recibir actualizaciones y cctv.com/registration pour recevoir des mises à jour et la información del producto...
Page 5 Please make sure to register your product at www.lorextechnology.com to receive product updates and technical support THIS PRODUCT MAY REQUIRE PROFESSIONAL INSTALLATION LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS • We have developed user friendly products and documentation. Please read the Quick Start Guide and User Manual before you install this product.
Page 6 ESTE PRODUCTO PUEDE EXIGIR UNA IN- CE PRODUIT POURRAIT EXIGER UNE INSTAL- STALACIÓN PROFESIONAL LATION PROFESSIONNELLE LOREX S’ENGAGE À SATISFAIRE VOS BE- LOREX SE COMPROMETE A SATISFACER SOINS SÉCURITAIRES SUS NECESIDADES EN SEGURIDAD • Veuillez lire le guide de démarrage rapide et le •...
Page 7: Important Safeguards
Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment.
Page 8 Installation (Continued) Service Ventilation Servicing - Slots and openings in the case are - Do not attempt to service this product provided for ventilation to ensure reliable operation of yourself, as opening or removing covers may expose the product and to protect it from overheating. These you to dangerous voltage or other hazards.
Page 9 NOTICES FCC/IC Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio communications.
Page 10 • PC (Microsoft Windows™ 7/Vista/XP compatible) using client software (included) and web browser • Mac remote client software (included) • Free LOREX DDNS (Dynamic Domain Name Service) for advanced remote connectivity at all times • Instant email alerts with snap shot attachments and web link 1.
Page 11: Table Of Contents
TABLE OF CONTENTS Getting Started ..........1 Front Panel .
Page 12 The Playback Bar, Playback Markers, and Smart Search Markers ... . . 25 Playback and Smart Search Markers ........... . 25 Taking Screenshots .
Page 13 Configuring Remote Access Passwords ..........42 Configuring Dual Streaming Settings .
Page 14 Downloading the Lorex Live Application on iPhone / iPad ....... .
Page 15 Setting up a Fixed IP Address ......... . . 110 Appendix H: Connecting PTZ Cameras.
Page 17: Getting Started
Getting Started The system comes with the following components: DVR (DIGITAL VIDEO RECORDER)* 12V DC POWER ADAPTER REMOTE CONTROL USB MOUSE ETHERNET CABLE MOUNTING KIT (Mounting Kit contents may differ from image) FLEX IR EXTENDER 2 X OCTOPUS BNC INSTRUCTION MANUAL CONNECTOR QUICK START GUIDE (16-channel only)
Page 18: Front Panel
Front Panel Playback Controls:  • : In Playback mode, press to rewind video. Press repeatedly to increase rewind speed. • While playback is paused, press to move back playback time or date. • In menus, press to change settings. ...
Page 19: Rear Panel (8-Channel)
Navigation Buttons:  • : Press to move cursor up.  • : Press to move cursor down.  • : Press to move cursor left.  • : Press to move cursor right. Hard Drive / Power LED: • Solid: Device is on / powering up. •...
Page 20: Rear Panel (16-Channel)
Rear Panel (16-Channel) DC 12V: Connect the included DC power adapter to power on the DVR. LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity. HDMI: Connect to an HDMI-compatible TV or monitor (not included). Note that the DVR cannot use a VGA and HDMI monitor at the same time.
Page 21: Basic Setup
Basic Setup NOTE: This DVR features unique mounting options and can be mounted to back of LCD monitors with a VESA mount. For mounting instructions, see “Appendix K: Mounting the DVR to a VESA Mount” on page 118. If you intend to mount the DVR, it is recommended to do so before completing setup.
Page 22: Step 2: Connect The Monitor
Getting Started Step 2: Connect the Monitor NOTE: Lorex monitors and touch screen monitors include all the necessary cables and adapters to connect to your DVR. Check your monitor documentation to see which cables and adapters are included with your monitor.
Page 23: Step 4: Connect The Ethernet Cable
Getting Started Step 4: Connect the Ethernet Cable • Connect the Ethernet cable to the LAN port on the rear panel of the DVR. Connect the other end of the Ethernet cable to a router on your network. 8-channel model shown Connect Ethernet cable Step 5: Connect the Flex IR Extender (Optional) •...
Page 24: Step 7: Verify Camera Image
Getting Started Step 7: Verify Camera Image • Power on the cameras, and then verify the camera video quality before permanently mounting the cameras. • Mount the cameras under a sheltered location. Always verify the environmental rating of your cameras before permanent installation outdoors. Step 8: Set the Time •...
Page 25: Connecting Cameras
Getting Started Connecting Cameras ATTENTION: Cameras differ in terms of installation or mounting instructions. Please see the documentation that came with your camera(s) for specific installation instructions. Test the cameras before permanent installation. Plan where you will route the wiring for the camera and where you will aim the camera.
Page 26: Connecting Bnc Cameras To Your Dvr
Getting Started Connecting BNC Cameras to your DVR Connect the male power connector on the BNC extension cable to the female power connector on the camera. • Connect the BNC connector to the camera. Connect the female power connector on the BNC extension cable to the power adapter. (8-channel) Connect the BNC connector to one of the Video In ports on the rear panel of the DVR.
Page 27: Touch Screen Control
Getting Started Touch Screen Control This DVR features unique touch screen navigation capabilities. It supports Windows 7® Touch compatible touch screen monitors without needing any additional configuration. To connect a touch screen monitor: Connect the VGA or HDMI cable (not included) from the monitor to the VGA or HDMI port on the rear panel of the DVR.
Page 28: Remote Control
Getting Started Remote Control The DVR can also be controlled using the included remote control. To use the remote control: Open the Event List. : Opens the DVR Main Menu. Primary Controls: • : Confirm menu selections; in Playback mode, create Playback Marker; in Viewing mode, view system information.
Page 29: Controls Quick Reference
Getting Started Controls Quick Reference The following chart shows how to navigate the menus using the various control options available on the DVR. Using: Select Change Setting: Go Back / Option: Exit Menu: Mouse Left-click Scroll wheel up / Right-click down Touch Screen Swipe up / down or...
Page 30: On-Screen Display
On-screen Display On-screen Display The instructions in this manual describe how to operate the DVR ATTENTION: using a mouse (included). When using a touch screen monitor (not included), simply touch the on-screen buttons when told to click, swipe your finger horizontally or vertically to scroll up / down, and touch to right-click and exit menus.
Page 31 On-screen Display Toolbar: Click these buttons to access the menus and control the DVR. NOTE: Additional buttons are shown in some screens. • : Click to open the Split-Screen Selector; In Full Screen / Single Channel mode, click to open Split-screen view. •...
Page 32: Using The On-Screen Keyboard
On-screen Display Using the On-Screen Keyboard An on-screen keyboard appears when entering certain menu options that require text input (for example, Email setup). To use the on-screen keyboard: Click on a menu field that requires text. Delete Confirm entry Shift Numbers &...
Page 33: Flexible Camera Assignment (Swipe-To-Switch)
On-screen Display • 8-channel: Choose from quad (CH1~4, CH5~8) or 9-way split (the bottom-right square appears blacked out). • 16-channel: Choose from quad (CH1~4, CH5~8, CH9-12, CH13~16), 9-way split (CH1~9, CH10~2), or 16-way split (CH1~16). Split-screen Selector (8-channel) Split-screen Selector (16-channel) Flexible Camera Assignment (Swipe-to-Switch) In Split-Screen view, you can re-assign your cameras to different positions.
Page 34: Using Sequence View
On-screen Display To re-assign camera positions using a touch screen monitor: Press and hold your finger on the channel you want to re-assign. • A camera menu appears. NOTE: Tapping on the screen may cause the DVR to switch to Single-Channel / Full-Screen mode.
Page 35: Setting The Date And Time
Setting the Date and Time It is highly recommended to immediately set the date and time when first setting up your DVR. Inaccurate time stamps may render your footage unusable as court evidence. To set the date and time: Click to open the Main Menu.
Page 36: Recording
Recording By default, the system is set to immediately record video from all connected cameras in Continuous Record Mode. You can set the system to stop recording once the hard drive is full, or to continually record by overwriting previously recorded data. For more details, see “Record” on page 34. Event Recording The DVR includes the following modes of event recording: •...
Page 37: Event List
Event List Event List NOTE: You cannot access the Event List using the buttons on the front panel of the DVR. To access the Event List, you must use the remote control (included), mouse (included), or a touch screen monitor (not included). The system features an Event List to organize and search for recorded video on the system.
Page 38: Channel Filter
Event List Active Toolbar Buttons: While in Event List, click to select events for playback, Trash to delete events (cannot undo), and to exit. Channel Filter Use the Channel Filter to sort the data from individual channels or all channels. NOTE: Filters for channels 9~16 are shown in the Event List for the 8-channel model but are not clickable.
Page 39 Event List Click the Smart Search icons to sort the data according to the following: • ALL: View all events chronologically. NOTE: USB backups appear at the top of the list if a USB flash drive with saved backup data is connected. •...
Page 40: Playback
Playback Playback Playback mode allows you to view video recordings saved on your DVR. You can playback video from a single channel in Single-Channel / Full-Screen mode or from multiple channels in Split-Screen view. Use the Playback Toolbar to select the time and date for playback and create and search through Playback Markers The playback time appears in the...
Page 41: The Playback Bar, Playback Markers, And Smart Search Markers
Playback Right-click anywhere on the screen to exit and return to Viewing mode. The Playback Bar, Playback Markers, and Smart Search Markers The Playback Bar shows recorded video data and events on the DVR based on the time they were recorded. The Playback Bar is black when there is no video available for a given time, and it is colored when video is available for a given time.
Page 42: Taking Screenshots
Taking Screenshots Taking Screenshots ATTENTION: Video footage is preferable to screenshots when submitting surveillance evidence in court. For instructions on how to backup or extract video footage from your DVR, see “Backup” on page 39. You can take screenshots (screen captures) of the main display of your system at any time: during live viewing, search, and playback, or in any system menu.
Page 43: Using Screenshots
Taking Screenshots Using Screenshots Once you have taken screenshots, connect the USB flash drive to a computer to view, print, or archive the images. To use screenshots (Windows): Connect the USB flash drive to a USB port on your computer. In the AutoPlay window, select Open folder to view files.
Page 44: Managing Passwords
Managing Passwords Managing Passwords ATTENTION: By default, passwords are disabled on the system, which allows anyone to access the menus and change DVR settings. It is recommended to enable passwords. See “Enabling and Disabling Passwords” on page 29. Refer to the tables below for the user name (ID) and password required to log in to your system: Local DVR Access: Remote/LAN Access:...
Page 45: Enabling And Disabling Passwords
Managing Passwords Enabling and Disabling Passwords By default, passwords are disabled. With passwords enabled, you need to enter your user ID and password to access the system Main Menu, Event List, or Playback mode. To enable/disable passwords: Click to open the Main Menu. Enter your user ID and password if needed.
Page 46: Using The Main Menu
Using the Main Menu Using the Main Menu To open the Main Menu: • Click , OR press the button on the front panel of the DVR. Click on the icons below to open sub-menus. Camera: Adjust brightness, contrast, hue, and saturation for each camera. Configure camera title display, sequence time, and Covert (hidden camera) settings.
Page 47: Camera
Using the Main Menu Camera Scroll up / down to increase / decrease the value for the selected option. The Camera Menu allows you to adjust the picture settings for Right-click to save your settings and your cameras and configure camera return to the Camera menu.
Page 48: Changing The Sequence Dwell Time
Using the Main Menu Setup DVR Netviewer. For details, see “Creating Custom Camera Titles” on page 66. The Setup Menu allows you to • : Displays the channel number. configure system settings including, the date / time, language, • : Displays no title. video settings, passwords, and the internal fan speed.
Page 49: Accessing System Information
Using the Main Menu Click Video-Out Update. Click Yes to confirm or No to cancel. Please allow a few moments for the Click Yes to save your changes or No to system to reset. discard them. If you do not select Yes or No, the DVR will return to the previous Adjusting HDMI Screen Size resolution setting in 30 seconds.
Page 50: Record
Using the Main Menu Record Right-click to save your settings and return to the Main Menu. The Record Menu allows you to configure video recording Configuring Camera Frame Rate parameters, including recording mode, and Video Quality schedule and camera video settings. From the Record Menu, click Video Frame Camera video settings include the video Rate.
Page 51: Reading The Storage Calculator
Using the Main Menu Reading the Storage Calculator • Non-working Hour (Green): DVR will record according to the non-working hour A storage calculator shows the frame rate. approximate maximum continuous recording time available on the hard drive based on your settings. Use the storage calculator to help maximize your hard drive space.
Page 52: Alarm
Using the Main Menu Alarm Enabling / Disabling Motion Detection The Alarm Menu allows you to configure settings for alarms From the Alarm Menu, click Motion Enable under the camera that you wish to and motion detection. It also allows you configure.
Page 53: Configuring The Motion Alarm Schedule
Using the Main Menu Configure the following: Click Motion Alarm Schedule. The Motion Alarm Schedule opens. • Vloss Response Time: Select the time (in seconds) for the buzzer and on-screen message will go off after a Video loss event. • Response Duration: Select the time (in seconds) for the DVR to record after a motion event.
Page 54: Configuring Motion Detection Areas And Sensitivity
Using the Main Menu Step 1 of 3: Enable Motion Detection on only. This disables continuous recording on your cameras: these cameras. While viewing, click to open the Main Menu. Click to open the Alarm Menu. Under cameras that you wish to enable for motion detection, click Motion Enable and select O.
Page 55: Backup
Using the Main Menu Select the camera you wish to configure. Backup The Motion Detection configuration The Backup Menu allows you to window opens. backup recorded video to a USB Motion detection flash drive (not included) and format a is off connected USB flash drive.
Page 56: Backing Up Video To A Usb Flash Drive
Using the Main Menu display "USB Check OK" when your computer. For instructions, see formatting is completed. “Playing Backed-up Video on your Computer” on page 40. Backing up Video to a USB Flash To exit, right-click until you return to the Drive main screen.
Page 57: Setting Quicktime Player As A Default Media Player (Pc)
Using the Main Menu To access backed-up video recordings Click Open With>Choose Default (PC): Program. Connect your USB flash drive to a USB port on your computer. An Autoplay window appears. Select Open Folder to View Files. Movie Double-click the folder to open it.
Page 58: Lan
Using the Main Menu router’s user guide for details. The LAN Menu allows you to Configure the following: view and adjust the networking • IP: Configure a custom IP address for your settings for the DVR, including the DVR. This address will only be used if Remote Access user IDs and DHCP is disabled.
Page 59: Configuring Dual Streaming Settings
DDNS Setup quality and frame rate of video when you connect to the DVR using a computer, Under DDNS Select, select LOREX. smart phone or tablet. Increasing Dual Click DDNS User Name and use the Streaming settings will provide a better on-screen keyboard to enter the DDNS image, but requires more bandwidth.
Page 60: Configuring Email Alerts
(Optional) Click Subject & Location. Enter Under Send Mail Status, select Default a custom email subject and location using (recommended) to use the Lorex email server or select On to use a custom email the on-screen keyboard. Click server. See the instructions below confirm each entry.
Page 61 Using the Main Menu To enable secure authentication (such as SSL), click Log on using Secure and select Click E-mail Address. Under Sender’s E-mail, enter the sender’s email address using the on-screen keyboard. This can be any email address of your choice.
Page 62: Setting Up Your Dvr For Remote Connectivity
Setting up your DVR for Remote Connectivity Setting up your DVR for Remote Connectivity The DVR supports two options for remote viewing over a local network (LAN) or the Internet: Client Software (provided on the CD) for PC and Mac and DVR Netviewer, a built-in, browser-based surveillance viewing software.
Page 63: Step 2 Of 4: Obtain The Dvr's Local Ip Address And Http Port
Setting up your DVR for Remote Connectivity Reconnect the power adapter to the DC 12V port on the rear panel to power the system back 8-channel model shown LAN port Ethernet Cable INTERNET (not required for local viewing) ROUTER Computer (Not Included) (Not Included) Step 2 of 4: Obtain the DVR’s Local IP Address and HTTP Port...
Page 64: Step 3 Of 4: Install The Client Software On Your Pc Or Mac
Software - PC. Run Lorex.exe Follow the on-screen instructions to install. To install Edge Client Software on Mac: Insert the software CD into your computer. The Lorex CD icon ( ) appears on your desktop. Double-click the Lorex CD icon ( Open the Mac folder.
Page 65 Setting up your DVR for Remote Connectivity Select DVR Open/refresh connection Add/ Configure Close connection Client window Click DVR List. The DVR List window opens. Click Add. Configure the following: • Name: Enter the name you would like to use for your DVR.
Page 66: Accessing Your Dvr Remotely Over The Internet
There are several methods to port forward your router: • Use the Lorex Auto Port Forwarding Wizard (PC only, provided on the CD) to port forward the required ports. For instructions on how to use the Auto Port Forwarding Wizard, see “Appendix E: Internet Setup Wizard (PC only)”...
Page 67 Step 1. Click Step 1 The My Lorex account login screen opens (if you are already logged in, skip to step 4). Create a new account or log into an existing account. To create a new account, fill in the required fields on the right and click Create Account.
Page 68 Setting up your DVR for Remote Connectivity Under Your Address, select an address or click Enter a New Address to create a new address. Fill in your address information and click Create Address. Enter your address information Click Create Address Fill in the warranty registration form with your product and purchase details.
Page 69 Setting up your DVR for Remote Connectivity A page pops up to prompt you to register your product for Lorex DDNS. Click Set Up a New DDNS. Click Set Up a New DDNS Configure the following: Select your product warranty...
Page 70: Step 3 Of 4: Enable Ddns On The Dvr
Setting up your DVR for Remote Connectivity • URL Request: Enter the web site address that will be used to connect to your Lorex product. tomsmith For example, if you enter , the address to access your video will be tomsmith.lorexddns.net...
Page 71: Step 4 Of 4: Update The Client Software With Your Ddns Information
Setting up your DVR for Remote Connectivity Configure the following: • DDNS User Name: Enter the DDNS User Name from the confirmation email that was sent to you after you created your DDNS account. • DDNS Password: Enter the DDNS Device Password from the confirmation email. •...
Page 72: Advanced Networking Configuration (Optional)
Setting up your DVR for Remote Connectivity Advanced Networking Configuration (Optional) The following steps are recommended to ensure your DVR is secure and accessible at all times, even in the event of a power failure. Please note that some of the steps below require you to reconfigure the settings for your DVR in the Client Software.
Page 73: Pc And Mac Client Software For Remote Viewing
NOTE: For installation instructions, see “Step 3 of 4: Install the Client Software on your PC or Mac” on page 48. • (PC) Double-click the Lorex Client 12 icon ( ) on the desktop. If a security warning appears, click Yes. The client window opens.
Page 74: Client Window
PC and Mac Client Software for Remote Viewing Client Window Client Window (PC version / 8-channel model shown) NOTE: The appearance of the client window differs before you connect to your DVR. DVR List: Click to configure the connection information for your DVRs. Can save multiple Edge Series DVRs for quick access.
Page 75: Dvr List: Managing Dvrs
PC and Mac Client Software for Remote Viewing • Capture: Click to take a screenshot of the display screen. • HDD Reader: Click to playback / backup video from your DVR’s hard drive using a 3.5" SATA hard drive enclosure (not included) connected using a USB cable (not included). This allows you to quickly backup long segments of video, such as hours or days.
Page 76: Changing Dvr Settings
PC and Mac Client Software for Remote Viewing • Name: Enter the name you would like to use for your DVR. You can use your name, your company or business name, or anything of your choice. • IP / DDNS: Enter the DDNS address or IP address of your DVR. For the DDNS address, enter the Domain name/URL Request sent to you in the confirmation email, followed by tomsmith.lorexddns.net .lorexddns.net (for example,...
Page 77: Live Viewing Mode
PC and Mac Client Software for Remote Viewing Live Viewing Mode By default, the Client Software launches in Live Viewing mode. To use Live Viewing: View buttons Click Click the View buttons (for Channel Channel buttons example, ) to view in Quad, 9-way split, or 16-way split (16-way split available on 16-channel only).
Page 78: Using The Pop-Up Calendar
PC and Mac Client Software for Remote Viewing Using the Pop-Up Calendar Click to open the Pop-up Calendar to select the date and time.  Click to change the month. Click to select a date. Drag slider to adjust time ...
Page 79: Setup Mode
PC and Mac Client Software for Remote Viewing Under Start Time, click to open the pop-up calendar and select a date and time. Click the SET button. Under Stop Time, click to open the pop-up calendar and select a date and time. Expanded Click the SET button.
Page 80: Changing Bitrate Speed
Lorex’s free DDNS service. For more details on setting up a free Lorex DDNS account, see “Step 2 of 4: Create a DDNS Account” on page 50. NOTE: You must register for Lorex’s free DDNS service prior to configuring DDNS settings.
Page 81: Viewing System Status
Use the Mail tab to configure email alerts for triggered events (such as when motion is detected by one of the cameras) on your DVR. By default, email alerts use Lorex’s email server (recommended). However, you can also use your own SMTP server.
Page 82: Creating Custom Camera Titles
PC and Mac Client Software for Remote Viewing In the Interval drop-down menu, select the interval you would like the DVR to send alerts once an event occurs. For example, if you set the interval to 5 minutes, the DVR will only send alerts every 5 minutes when an event occurs.
Page 83: Taking Screenshots (Pc Only)
PC and Mac Client Software for Remote Viewing • (Mac) Click the Font Option button and use the menu to change the font and font size. • (PC only) Use the Language drop-down menu to select the language for the camera titles. Click Apply to save the new titles to your DVR.
Page 84: Manual Recording (Pc Only)
PC and Mac Client Software for Remote Viewing Manual Recording (PC Only) You can use the REC button to create a manual recording of the display area anytime during live viewing. NOTE: Manual recording is not available on Mac or via browser. To take a manual recording: Click the REC button ( ).
Page 85: Using The Hdd Reader (Pc Only)
PC and Mac Client Software for Remote Viewing Click Speed Dome. Speed Dome controls open. Click X to close Speed Dome controls Click the Arrows to change the camera Pan and Tilt Speed Dome Controls NOTE: The Speed Dome controls are identical to the controls available through the DVR. For details, see “Controlling PTZ Cameras”...
Page 86 PC and Mac Client Software for Remote Viewing To playback video using the HDD Reader: Under Play Time, click and use the pop-up calendar to select a date and time to play back. Select the channel you would like to playback and ...
Page 87: Dvr Netviewer: Viewing Your Dvr Using A Web Browser
DVR over the Internet from any compatible browser or mobile device. To connect using a DDNS address, you must register for a free Lorex DDNS account and configure your DVR with your DDNS account information. For instructions, see “Accessing your DVR Remotely Over the Internet”...
Page 88: Internet Explorer
DVR Netviewer: Viewing Your DVR Using a Web Browser Use the following format to connect to your DVR using an IP address: http://, the IP address, and then colon and the HTTP port number (default: 80). See below for an example.
Page 89: Internet Explorer 9
DVR Netviewer: Viewing Your DVR Using a Web Browser ® You must install the ActiveX plug-in for DVR Netviewer to function. Click the attention bar at the top of the main page and select Install this Add-on for All Users on This Computer..DVR Netviewer will reset.
Page 90 DVR Netviewer: Viewing Your DVR Using a Web Browser Enter your DVR’s DDNS address or IP address in the address bar. You will see a broken page icon in the address bar. Broken page icon Click the broken page icon. The icon will turn blue. Blue icon NOTE: The icon must be blue—this indicates that IE9 is running in compatibility mode.
Page 91: Mozilla Firefox
DVR Netviewer: Viewing Your DVR Using a Web Browser Click Install. DVR Netviewer launches. Click Install Mozilla Firefox You must port forward You must download an extension called IE Tab before your router before you can Firefox can connect to your DVR. connect to your system NOTE: The instructions and illustrations below serve as a using a web browser (e.g.
Page 92 DVR Netviewer: Viewing Your DVR Using a Web Browser Right-click anywhere on the page, and then click View Page in IE Tab. The page refreshes. View page in IE Tab In the ID and Password fields, enter your remote access ID (default: 9) and password (default: 3333) and click Login.
Page 93: Google Chrome
DVR Netviewer: Viewing Your DVR Using a Web Browser Google Chrome You must port forward You must download an extension called IE Tab before your router before you can Chrome can connect to your DVR. connect to your system NOTE: The instructions and illustrations below serve as a using a web browser (e.g.
Page 94 DVR Netviewer: Viewing Your DVR Using a Web Browser Next to IE Tab, click Add to Chrome, and then click Install. Add to Chrome Install Enter your DVR’s DDNS address or IP address in the address bar. In the Chrome browser, click to open the IE Tab extension.
Page 95 DVR Netviewer: Viewing Your DVR Using a Web Browser ® You must install the ActiveX plug-in for DVR Netviewer to function. Click the attention bar at the top of the main page and select Install this Add-on for All Users on This Computer..DVR Netviewer will reset.
Page 96: Mobile Apps: Accessing Your Dvr Using A Mobile Device
Different features are available on each mobile viewing device and application. Compatible Devices and Platforms Platform Supported Versions and App Name Get App From Devices Lorex Live  iOS v. 4.0 and higher Apple App Store (iPhone/iPod Touch) iPhone/iPod Touch Lorex Live Plus iPad (1st generation and above)
Page 97: Mobile Connectivity On The Iphone / Ipad
Touch the FREE button (iPhone) or Install button (iPad), and then touch Install to download and install the app. Enter your App Store password if required. • The App installs on your iPhone / iPad and the Lorex Live / Lorex Live Plus icon ( ) appears in your application list.
Page 98: The Lorex Live Interface
To disconnect from your DVR, touch Log Out. The Lorex Live Interface The Lorex Live interface allows you to view a single camera in windowed (portrait) or full-screen (landscape) view, switch between connected cameras, and view video playback.
Page 99 Mobile Apps: Accessing your DVR Using a Mobile Device To view cameras in full-screen: • Touch anywhere inside the display area. The camera view changes to full-screen. The view also rotates to landscape mode. Swipe left and right to change cameras. Touch again to exit full-screen.
Page 100: Connecting To Your Dvr On The Ipad
Mobile Apps: Accessing your DVR Using a Mobile Device Connecting To Your DVR on the iPad Touch to start the application. The DVR Setup screen appears. DVR Setup screen on iPad Under DVR NAME, enter a name for your DVR. This can be anything you want (Home, Office, etc.) tomsmith.lorexddns.net Under IP / DDNS, enter the DVR’s DDNS address in full (e.g.
Page 101: Using The Address Book On The Iphone / Ipad
Mobile Apps: Accessing your DVR Using a Mobile Device The iPad connects to your DVR and displays streaming video. To disconnect from your DVR, touch Exit. Exit Tip: At any time, tap the display area to enlarge to full screen. Tap again to exit full screen Main Viewing Page Backup file list...
Page 102: Accessing Backed Up Video On The Ipad
Mobile Apps: Accessing your DVR Using a Mobile Device To connect to a DVR in your Address Book: • Touch the name of the DVR you would like to connect to in the Address Book and touch Connect. To add a DVR to your address book: Touch the + button.
Page 103: Mobile Connectivity On Android
Enter Lorex Mobile Edge and then press the search button ( ) again. Touch Lorex Mobile Edge. Then touch Install to download and install the app. Wait for the app to install. NOTE: For support on downloading or installing Android apps, consult your Android device’s user’s manual or the manufacturer’s support site.
Page 104: Lorex Mobile Edge Viewing Interface
• Blackberry 8900, 9000, 9700, or 9800 • Blackberry Desktop Software NOTE: Lorex does not support Blackberry Desktop Software. Blackberry may change their software interface without prior notice. • Obtain your Blackberry’s APN (Access Point Name) from your service provider, and enable APN on your Blackberry.
Page 105: Connecting To Your Dvr On Your Blackberry
Mobile Apps: Accessing your DVR Using a Mobile Device Click Applications. Wait for the applications list to populate. Applications Blackberry Desktop Software Click Import Files. Import Files Apply Locate the folder where you extracted the Mobile Viewer install files. Select the Mobile View install file (ends in an .alx extension), and then click Open to install the file.
Page 106 Mobile Apps: Accessing your DVR Using a Mobile Device Press the Menu button ( Open the Downloads folder or locate MobileView in your application list. Downloads folder Opening the Downloads folder Open the MobileView application. MobileView Opening Mobile View Under IP/DDNS, enter the DVR’s DDNS address in full tomsmith.lorexddns.net (e.g.
Page 107: Viewing Your Dvr On Your Blackberry
Mobile Apps: Accessing your DVR Using a Mobile Device Viewing Your DVR on your Blackberry Once you have entered your DVR’s system information, you can begin live viewing. You can view a single channel of video stream of your DVR. Split screen view is not available. NOTE: If you exit Mobile View, you must wait 30 seconds before starting Mobile View again.
Page 108 Mobile Apps: Accessing your DVR Using a Mobile Device Select Advanced Options > TCP/IP Opening APN settings menu Select the checkbox beside APN Settings to enable APN. Example APN address Enabling APN settings Beside APN, enter your APN. You must obtain the APN from your local service provider. Exit to save your settings.
Page 109: Appendix A: System Specifications
Watch-Dog, Auto-recovery after power failure Covert Video: Dynamic allocation of cameras As our products are subject to continuous improvement, Lorex Technology Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without E&OE notice and without incurring any obligation.
Page 110: Appendix B: Networking Checklist
Appendix B: Networking Checklist Appendix B: Networking Checklist Use this checklist to confirm you have completed all the steps of the Network Setup. I have the following: • High-Speed Internet • Router • Ethernet cable (included with the DVR) • PC or Mac computer I have turned off the system and performed the following: •...
Page 111 Go to http://www.lorexddns.net and Click Step 1 to create a free Lorex DDNS account. See “Step 2 of 4: Create a DDNS Account” on page 50. Fill in the information below from the confirmation email you receive after creating your account:...
Page 112: Appendix C: How Do I Find My Ip & Mac Address
Appendix C: How do I find my IP & MAC Address? Appendix C: How do I find my IP & MAC Address? The IP and MAC address of your system are necessary for DDNS setup. DDNS allows you to view and control your system from a remote location. NOTE: Make sure you have connected the DVR to your local or wide area network via the LAN port on the rear panel of the system.
Page 113: Appendix D: What Is Port Forwarding And Other Frequently Asked Networking Questions
Appendix D: What is Port Forwarding And Other Frequently Asked Networking Questions Appendix D: What is Port Forwarding And Other Frequently Asked Networking Questions You need to enable port forwarding on your router to allow for external communications with your system for the following port. Ports must be forwarded to your DVR’s IP address. •...
Page 114: How Can I Port Forward My Gateway Or Router
These websites will find your external IP address and test if specified ports are open at that address. NOTE: These websites are not supported by Lorex. What is the Difference Between Internal and External IP Addresses? Every device that communicates over the Internet must have a unique IP Address. These are called external IP addresses (sometimes referred to as public IP addresses).
Page 115: How Can I Find My External Ip Address
Most residential Internet service packages use dynamic assignment. Lorex provides a free Dynamic Domain Name Service (DDNS) for use with your system. DDNS allows you to set up a web site address that points back to your local network. This means that even if your external IP address changes, the web site address of your device will not change.
Page 116: Appendix E: Internet Setup Wizard (Pc Only)
Appendix E: Internet Setup Wizard (PC only) Appendix E: Internet Setup Wizard (PC only) The Lorex Auto Port Forwarding Wizard is a free software available exclusively to Lorex customers that easily automates router port forwarding. Before setting up a DDNS account, it is recommended to run the Auto Port Forwarding Wizard to port forward the required ports.
Page 117: Obtaining Your Router Model Number And Version
Select the users who can see the software shortcut (optional) Click the Next button and then click Finish to complete the software installation. Click Finish Double-click the Lorex Auto Port Forwarding shortcut ( ) from your desktop to start the program. Obtaining Your Router Model Number and Version On most routers, the model and version number can be found underneath the router, printed on a sticker.
Page 118: Configuration
Your router’s user name and password Your Lorex device’s local IP address Your Lorex device’s port numbers that require port forwarding Initial Startup: Check for Updates and Select Language Check the top-right corner of the screen to see if software updates are available. If updates are available click Download Now.
Page 119: Step 2: Enter Your Router Settings
Enter your Lorex device’s IP Enter port number Under IP, enter the IP address of your Lorex device. • To find your system IP, press the button on the front panel of the system or the remote control from Live Viewing mode.
Page 120: Step 3: Update The Router Settings
Step 4: Test your Connection Click the Test Your Connection button. • Your system’s default browser opens and connects to your Lorex device. NOTE: Ensure that Internet Explorer is your computer‘s default Internet browser. NOTE: A window opens that prompts you to enter in your DVR’s user name and password (do not enter your DDNS log in information).
Page 121 Appendix E: Internet Setup Wizard (PC only) • A list of connected router populates in the window. "2" indicates two routers have been detected • The "Possible 1st Router" refers to the router directly connected to your system. This is the router that requires the port forward information.
Page 122 Appendix E: Internet Setup Wizard (PC only) A proper DMZ configuration in Router 2 allows all incoming traffic going through Router 2 to automatically pass to Router 1. Router 2 acts as a "dummy" router and passes all the incoming data onto Router 1. Router 1 is the router that needs the port forwarding information.
Page 123: Appendix F: Changing Ports On Your System
Appendix F: Changing Ports On Your System Appendix F: Changing Ports On Your System For added security, we strongly recommend changing HTTP port 80 on the system to If you change the default port on the system desired port —the port must not blocked by your from 80 to a different value, you MUST enter Internet service provider (ISP).
Page 124 Appendix F: Changing Ports On Your System To confirm that the new port number is saved on your system, press the button on the front panel or remote control to view System Information. HTTP Port Confirm the new HTTP port You must now update your DVR List in the Client Software to use the new port.
Page 125: Appendix G: Assigning A Fixed Ip To Your Dvr
Appendix G: Assigning A Fixed IP To Your DVR Appendix G: Assigning A Fixed IP To Your DVR When connecting to your DVR through a local area network (LAN), you have the option of connecting to your system by entering the local IP of the DVR in a web browser. The local IP of your DVR is like your home’s address.
Page 126: Setting Up A Fixed Ip Address
Appendix G: Assigning A Fixed IP To Your DVR DHCP Scope A DHCP scope is a range of IP addresses that your router can immediately assign to devices. A common DHCP scope is 100-255, although this varies between router models (check your router’s owner’s manual for more information).
Page 127 Appendix G: Assigning A Fixed IP To Your DVR Under DHCP Server Setting, locate the Start IP Address. This value is the first IP address that the router will assign to devices that connect with DHCP. This means that you can assign any IP address to your DVR that is lower than this value.
Page 128 Appendix G: Assigning A Fixed IP To Your DVR To confirm that the new port number is saved on your system, press the button on the front panel or remote control to view the System Information IP address DHCP disabled Confirm the new IP address You have now assigned a fixed IP address to your DVR.
Page 129: Appendix H: Connecting Ptz Cameras
Appendix H: Connecting PTZ Cameras Appendix H: Connecting PTZ Cameras You can connect RS-485 PTZ cameras (not included) to the RS-485 port on the rear panel. To connect a PTZ camera to the DVR: Connect the Transmit+ (TX+) cable to the + side of the RS-485 port on the rear panel. Connect the Transmit- (TX-) cable to the - side of the RS-485 port on the rear panel.
Page 130: Controlling Ptz Cameras
Appendix H: Connecting PTZ Cameras Click Protocol and scroll up/down to select the PTZ protocol for your camera. Right-click until you have exited all menus to save your changes. Controlling PTZ Cameras To access PTZ controls locally on your DVR: Select the channel that your PTZ camera is connected to.
Page 131: Appendix I: Recording And Playing Audio
Appendix I: Recording and Playing Audio Appendix I: Recording and Playing Audio The DVR is capable of recording one audio channel, which can be assigned to any available camera channel. Audio recording requires an audio-capable camera (not included) or self-powered microphone (not included). The DVR can play audio from self-powered speakers (not included) or from an HDMI TV or monitor (not included) with internal speakers.
Page 132: Playing Audio From Your Dvr
Appendix I: Recording and Playing Audio Click Audio, and then scroll up / down to select the channel your camera is connected to. • If you are using a self-powered microphone (not included) select the channel you would like to record audio to.
Page 133: Appendix J: Full Connectivity Diagram
Appendix J: Full Connectivity Diagram Appendix J: Full Connectivity Diagram The following diagram outlines a general set of connections available with the system. 8-channel model shown PTZ CAMERA COMPUTER (Not Included) (Not Included) BNC CAMERAS (Not Included) AUDIO CAPABLE CAMERA OR SELF-POWERED MICROPHONE ROUTER...
Page 134: Appendix K: Mounting The Dvr To A Vesa Mount
Appendix K: Mounting the DVR to a VESA Mount Appendix K: Mounting the DVR to a VESA Mount The DVR is designed to mount to the back of most LCD monitors with a VESA mount. You may also mount it to a wall or leave the system in a standard horizontal or vertical position. ATTENTION: You can only mount the DVR to an LCD monitor or TV that has a VESA mount and an independent stand, with clear access to the VESA mount holes.
Page 135: Appendix L: Replacing The Hard Drive
Appendix L: Replacing the Hard Drive Appendix L: Replacing the Hard Drive The system comes with a pre-installed 3.5" SATA hard drive. You can expand the system with a replacement single hard drive up to 2 terabyte (TB). NOTE: It is recommended to use surveillance or security-certified hard drives, which are designed to be reliable over long periods of time while recording 24/7.
Page 136 Appendix L: Replacing the Hard Drive Hold the hard drive in place with your hand and carefully turn the DVR over. Remove the hard drive screws (4x) on the bottom panel of the DVR. EXTREMELY IMPORTANT It is that you hold the hard drive in place while turning the DVR over and removing the bottom panel screws.
Page 137: Replacing The Hard Drive
Appendix L: Replacing the Hard Drive Carefully slide the hard drive back until it is clear of the SATA connector and lift it out of the DVR. SATA connector Replacing the Hard Drive To replace the hard drive: Place the hard drive into the DVR. Make sure to align the SATA ports on the hard drive with the DVR SATA connector.
Page 138: Formatting The Hard Drive
Appendix L: Replacing the Hard Drive Carefully turn the DVR back over. Hold the top panel of the DVR at an angle, and insert the panel edges under the lip on the front panel. Lower the top panel onto the DVR. Replace the screws (2x) on each of the side panels of the DVR.
Page 139: Appendix M: Daylight Saving Time On Your Dvr
Appendix M: Daylight Saving Time on your DVR Appendix M: Daylight Saving Time on your DVR You must adjust your system’s time during daylight saving months. Why is the DVR Timestamp Important? Your DVR’s time stamp is crucial when submitting surveillance video as court evidence. It is highly recommended to double-check that your system has the proper time, even if your system supports automatic DST adjustments.
Page 140: Appendix N: Upgrading Firmware
Appendix N: Upgrading Firmware Appendix N: Upgrading Firmware Firmware upgrades can provide improved functionality to your DVR. When firmware upgrades become available, you can download them for free from www.lorextechnology.com Prior to upgrading your system’s firmware, you must first format your USB flash drive (not included) so it will function properly with the DVR.
Page 141: If You Do Not See Buttons In Dvr Netviewer After Upgrading The Firmware
Appendix N: Upgrading Firmware The system checks the USB flash drive for a compatible firmware file and asks you to confirm the upgrade. Click Yes to begin the firmware upgrade. DO NOT unplug the DVR or disconnect the USB flash drive while the upgrade is installing. The system will prompt you when the upgrade is complete.
Page 142 Delete all cache, try setting your Internet Explorer security settings to "Medium-high." Or alternatively, use Lorex Client 12 (provided on the CD) to connect to your DVR. For installation instructions, see “Step 3 of 4: Install the Client Software on your PC or Mac” on page 48 To set your security settings in Internet Explorer 8: Open Internet Explorer.
Page 143: Troubleshooting
Troubleshooting Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling Lorex Technical Support: Error Possible Causes Solutions • System is not receiving •...
Page 144: Troubleshooting (Continued)
Troubleshooting Troubleshooting (Continued) Error Possible Causes Solutions • There is no picture on • Monitor/TV not detected by DVR • Power off the monitor and DVR. Power off the the monitor/TV after monitor and DVR. Power on the monitor/TV, and connecting it to the DVR then power on the DVR •...
Page 145: Troubleshooting (Continued)
Troubleshooting Troubleshooting (Continued) Error Possible Causes Solutions • There is no picture on • Camera cables are loose or • Check the camera power/video cable and selected channels / have become disconnected connections camera picture is not • Disconnect and reconnect the cable at the system being displayed and at the camera •...
Page 146: Troubleshooting Remote Connections
Troubleshooting Troubleshooting Remote Connections Error Possible Causes Solutions • Cannot connect to the • DVR not connected to router • Connect an Ethernet cable from the DVR LAN port DVR on a local network to your router, then disconnect and reconnect the power adapter from the DC 12V port on the DVR •...
Page 148 EXPAND AND CUSTOMIZE YOUR SYSTEM WITH A FULL RANGE OF CAMERAS & ACCESSORIES Specialty Cameras Wireless Cameras Dome Cameras Digital Video Recorders Monitors Simulated Cameras Security Hard Disc Drives Extension Cables Accessories www.lorextechnology.com 1 - 8 8 8 - 4 2 - L O R E X ( 1 - 8 8 8 - 4 2 5 - 6 7 3 9 ) FEB 16 2012 - R15...

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Lh338 Lh336

Lorex LH330 Edge2 Series Instruction Manual

Getting Started

On-Screen Display

Setting the Date and Time

Recording

Event List

Playback

Taking Screenshots

Managing Passwords

Using the Main Menu

Setting up Your DVR for Remote Connectivity

PC and Mac Client Software for Remote Viewing

DVR Netviewer: Viewing Your DVR Using a Web Browser

Mobile Apps: Accessing Your DVR Using a Mobile Device

Appendix A: System Specifications

Appendix B: Networking Checklist

Appendix C: How Do I Find My IP & MAC Address

Appendix D: What Is Port Forwarding and Other Frequently Asked Networking Questions

Appendix E: Internet Setup Wizard (PC Only)

Appendix F: Changing Ports on Your System

Appendix G: Assigning a Fixed IP to Your DVR

Appendix H: Connecting PTZ Cameras

Appendix I: Recording and Playing Audio

Appendix J: Full Connectivity Diagram

Appendix K: Mounting the DVR to a VESA Mount

Appendix L: Replacing the Hard Drive

Appendix M: Daylight Saving Time on Your DVR

Appendix N: Upgrading Firmware

Troubleshooting

Quick Links

Troubleshooting

Related Manuals for Lorex LH330 Edge2 Series

Summary of Contents for Lorex LH330 Edge2 Series

This manual is also suitable for:

Table of Contents